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CallRail - Inbound Call Tracking Software

CallRail Reviews in July 2026: User Ratings, Pros & Cons

Track, Nurture, and Close Every Lead with Ease.

4.5

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Starts from $45 / Month

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CallRail Reviews & Ratings

4.5

Very Good

Based on 2763 ratings & 828 reviews

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Rating Distribution

Excellent

(718)

Very Good

(87)

Good

(6)

Poor

(5)

Terrible

(12)

Spotsaas Editor’s POV

CallRail simplifies the process of tracking incoming leads across various channels. Its detailed insights help businesses improve their marketing performance.Read more

CallRail pros and cons

  • Multi-channel tracking

  • Detailed caller insights

  • Lead nurturing capabilities

  • User-friendly interface

  • Limited features for advanced analytics

  • Basic reporting options

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Showing 41-50 out of 828

JK

Juan K

05/25/23

5 out of 5

"Everything from on boarding to chat support has been phenominal."

What do you like best about CallRail? Very user-friendly. HOwever, when have gotten stuck on a couple of things the chat support is right there. They have helped me resolve a few issues within minutes.

RA

Ryan A

05/25/23

5 out of 5

"CallRail is essential."

What do you like best about CallRail? The capability to understand attribution. I really enjoy being able to see what pages people come to the site and eventually end up calling. The landing page reports are invaluable.

BB

Brett B

05/25/23

5 out of 5

"CallRail helps us verify all the phone calls that are coming in are quality leads."

What do you like best about CallRail? The ability to listen to every phone call and know which google ads campaign it came from and what keyword the user typed in are great features. It is also very simple to use and set up.

TM

Tony M

05/25/23

5 out of 5

"Realiable. Good Customer Service. Friendly Staff"

What do you like best about CallRail? The chance to control my inbound calls. Their reports. Their integrations What do you dislike about CallRail?

TZ

Taylor Z

05/24/23

5 out of 5

"Excellent Software Solution"

What do you like best about CallRail? Being able to quickly and easily set up multiple tracking numbers for different ad sources. We appreciate the ease of use and the quality of recordings for training purposes.

SW

Simon W

05/23/23

5 out of 5

"We use callrail as an integral part of our business, including the api - super easy to use!"

What do you like best about CallRail? Easy call tracking Simple to use

BB

Brandon B

05/23/23

5 out of 5

"Callrail is great!"

What do you like best about CallRail? The best thing about callrail is the ability to track multiple numbers at the same time. What do you dislike about CallRail?

AU

Anonymous User

05/23/23

5 out of 5

"Very happy with the new insights"

What do you like best about CallRail? We have much more visibility into who is calling us, where they are finding us, and whether we are making sales. What do you dislike about CallRail?

AU

Anonymous User

05/23/23

5 out of 5

"Easy to Use Call Tracking"

What do you like best about CallRail? Great mobile app, great website interface that allows you to quickly get new tracking numbers for marketing campaigns, website, and other media. Love the website pool feature!

AW

Adam W

05/19/23

5 out of 5

"Callrail delivers consistent insight for our marketing efforts"

What do you like best about CallRail? Ability to automate unique phone numbers per web site for our marketing agency. What do you dislike about CallRail?

Disclaimer: This research has been collated from a variety of authoritative sources. We welcome your feedback at [email protected].