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CallRail - Inbound Call Tracking Software

CallRail Reviews in June 2025: User Ratings, Pros & Cons

Track, Nurture, and Close Every Lead with Ease.

4.5

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CallRail Reviews & Ratings

4.5

Very Good

Based on 2763 ratings & 828 reviews

Rating Distribution

Excellent

(718)

Very Good

(87)

Good

(6)

Poor

(5)

Terible

(12)

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Showing 31-40 out of 828

TQ

Tiffany Q

08/15/23

5 out of 5

"CallRail is necessary for any business!"

What do you like best about CallRail? Callrail removes all of the mystery about your incoming calls and texts. It tells you everything you need to know about the potential client including what they searched to find you so you can adjust your ad spend.

PC

Paul C

08/15/23

5 out of 5

"Great for call tracking"

What do you like best about CallRail? CallRail allows you to issue specific phone numbers for your campaigns so you can track where your customers see you. What do you dislike about CallRail?

AU

Anonymous User

08/15/23

5 out of 5

"Great phone tracking service"

What do you like best about CallRail? Seamless integrations into a variety of platforms What do you dislike about CallRail?

AU

Anonymous User

08/15/23

5 out of 5

"Great Experience"

What do you like best about CallRail? Trackability of calls on all marketing platforms What do you dislike about CallRail?

AA

Ashley A

07/28/23

5 out of 5

"One of my favorite marketing tools!"

What do you like best about CallRail? The ability to integrate with platforms and track calls and form fill leads across multiple clients What do you dislike about CallRail?

BW

Brad W

07/22/23

5 out of 5

"Callrail has become less unique and useful over the years"

What do you like best about CallRail? I like the ease of callrail. Set up is guided and it allows you to get exactly what you want quickly. Problem is they raise rates every so often and you feel locked in. Even if you want to get out of the plan, or you have a phone number in use, you have to go through the porting process.

AU

Anonymous User

07/22/23

5 out of 5

"CallRail is a wonderful and easy to use platform"

What do you like best about CallRail? What I like most about CallRail is that you can track what campaign your calls came from. What do you dislike about CallRail?

KD

Kathy D

07/06/23

5 out of 5

"Callrail review"

What do you like best about CallRail? I love the intergrations and the DNI setup What do you dislike about CallRail?

MG

Mike G

05/30/23

5 out of 5

"Quick Easy Call Tracking"

What do you like best about CallRail? Setting up CallRail to work with GA4 was super simple. The ability to track and listen to phone calls helps me know exactly where my advertising dollars are best spent.

TM

Tony M

05/25/23

5 out of 5

"Realiable. Good Customer Service. Friendly Staff"

What do you like best about CallRail? The chance to control my inbound calls. Their reports. Their integrations What do you dislike about CallRail?

Disclaimer: This research has been collated from a variety of authoritative sources. We welcome your feedback at [email protected].