CallRail Reviews in July 2026: User Ratings, Pros & Cons
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Starts from $45 / Month
CallRail Reviews & Ratings
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Spotsaas Editor’s POV
CallRail simplifies the process of tracking incoming leads across various channels. Its detailed insights help businesses improve their marketing performance.Read more
CallRail pros and cons
Multi-channel tracking
Detailed caller insights
Lead nurturing capabilities
User-friendly interface
Limited features for advanced analytics
Basic reporting options
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Showing 471-480 out of 828
J
John
08/28/18
CallRail is a MUST for anyone that runs…
CallRail is a MUST for anyone that runs digital marketing campaigns or requires call recording for other purposes. I use it for every client and it has saved my butt more times that I can count. The reporting is super user friendly and the mobile app adds another layer of convenience.
R
RJ
08/28/18
Best call transfer system I have used.
Best call transfer system I have used.
C
CR
08/28/18
Software is easy to use
Software is easy to use, even for non-technical people. Some of the features seem a little bit pricey though.
M
Melissa
08/28/18
Easy to use and convenient!
Easy to use and convenient!
A
Angela
08/28/18
CallRail is very easy to use and has…
CallRail is very easy to use and has all the functions needed to track every form of marketing for your business. I highly recommend it.
J
Jeff
08/28/18
It's the best
It does what it's supposed to - not that expensive - and has an elegant, easy-to-use UI.
D
Darin
08/28/18
CallRail is great
CallRail is great. One of the best tracking tools and much more.
E
Elaine
08/28/18
This is our best product
PROS & CONS What are the best aspects of this product? There are lot of things that I like about CallRail starting from call recording (including the option to listen the recorded call from your app, email or app notification of all inbound calls, ability to track the call quality and to track called identification details. In addition, I’m extremely satisfied from its customer service team, they are amazing, and they walked me through the set up and through the whole process. What ...
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MH
Matt H
08/20/18
Their porting department is about 10%…
Their porting department is about 10% helpful. We got half of my phone numbers transferred and now for 3 months I'm stuck with skewed data in my business (the opposite of callrails vision), and paying both carriers to hold on to my numbers. Most recently, I've been trying to get on a call with them for over a week (again) and after several emails, I hold 20 minutes today just to get disconnected. I really wish we never would have started a relationship with them and would have given ...
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E
EP
07/02/18
Amazing service and great team to deal…
Amazing service and great team to deal with.
Disclaimer: This research has been collated from a variety of authoritative sources. We welcome your feedback at [email protected].