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CallRail - Inbound Call Tracking Software

CallRail Reviews in July 2026: User Ratings, Pros & Cons

Track, Nurture, and Close Every Lead with Ease.

4.5

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Starts from $45 / Month

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CallRail Reviews & Ratings

4.5

Very Good

Based on 2763 ratings & 828 reviews

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Rating Distribution

Excellent

(718)

Very Good

(87)

Good

(6)

Poor

(5)

Terrible

(12)

Spotsaas Editor’s POV

CallRail simplifies the process of tracking incoming leads across various channels. Its detailed insights help businesses improve their marketing performance.Read more

CallRail pros and cons

  • Multi-channel tracking

  • Detailed caller insights

  • Lead nurturing capabilities

  • User-friendly interface

  • Limited features for advanced analytics

  • Basic reporting options

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Showing 171-180 out of 828

YV

Yulia Vasilyeva

12/19/21

5 out of 5

great company

Date of experience: December 20, 2021

MP

Mukesh Pandey

12/14/21

5 out of 5

easy to use tool

easy to use tool and good support they have google ads integration too

MR

Marko Ramovic

12/13/21

5 out of 5

Awesome experience so far!

Awesome experience so far. I always loved CallRail over other call tracking services because of the simplicity and seamless user experience within the dashboard. Recommended!

YD

Yurii Dederchuk

12/13/21

5 out of 5

First

First, we use a tracker to track the effectiveness of calls. It helped filter traffic. We started using the tracker for other clients and are now satisfied.

AC

Andrew Cathcart

12/13/21

5 out of 5

My call was great

My call was great. The representant was helping me with many issues. They know where to and they facilitate my navigation

FE

Francisco Elizondo

12/13/21

5 out of 5

One of the most simple to use solutions in the market, if not the best UX

One of the most simple solutions in the market. Very well thought out and integrated where it needs to be. Just limited in terms of country coverage, through that said, focus is usually a good thing.

MD

Marco D'Ercole

12/13/21

5 out of 5

Amazing

Amazing We have being using call rail for 10yrs Saves us a lot of time recording the call and not repeating ourselves or taking notes to dBrief the implementation team

MC

Michael Cernuto

12/13/21

5 out of 5

Customer service is great and so is the…

Customer service is great and so is the product. It really took my business to the next level. I can see where the quality leads are coming from and helps me optimize and grow my business. Such a friendly price too. So thankful for call rail.

BD

Bruce DeFoor

12/13/21

5 out of 5

Excellent customer service

Excellent customer service, and very responsive support team.

SD

Suraj Daswani

12/13/21

5 out of 5

Great!!!

Great way to track sources and access forms from your website!

Disclaimer: This research has been collated from a variety of authoritative sources. We welcome your feedback at [email protected].