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CallRail - Inbound Call Tracking Software

CallRail Reviews in July 2026: User Ratings, Pros & Cons

Track, Nurture, and Close Every Lead with Ease.

4.5

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Starts from $45 / Month

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CallRail Reviews & Ratings

4.5

Very Good

Based on 2763 ratings & 828 reviews

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Rating Distribution

Excellent

(718)

Very Good

(87)

Good

(6)

Poor

(5)

Terrible

(12)

Spotsaas Editor’s POV

CallRail simplifies the process of tracking incoming leads across various channels. Its detailed insights help businesses improve their marketing performance.Read more

CallRail pros and cons

  • Multi-channel tracking

  • Detailed caller insights

  • Lead nurturing capabilities

  • User-friendly interface

  • Limited features for advanced analytics

  • Basic reporting options

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Showing 101-110 out of 828

PS

Pinki S

11/03/22

5 out of 5

"Great Marketing Tool"

What do you like best about CallRail? I love how detailed report it provides for the call tracking. What do you dislike about CallRail?

VD

Vera D

11/03/22

5 out of 5

"User Friendly; Provides Efficiency"

What do you like best about CallRail? The most helpful thing about CallRail is everything about the service is like one-stop shopping! I can see who had called, when they called, when the calls were returned, or the status.

JP

Jessica P

11/03/22

5 out of 5

"CallRail Helped Determine ROI"

What do you like best about CallRail? Our website ranks very well on Google and as a result, produced a lot of phone call leads for us. Typically, these would be very hard to track and determine an ROI. By using CallRail, we were able to export call logs and match leads and sales by phone number to determine our website's ROI.

JP

Jessica P

11/03/22

5 out of 5

"CallRail Helped Determine ROI"

What do you like best about CallRail? Our website ranks very well on Google and as a result, produced a lot of phone call leads for us. Typically, these would be very hard to track and determine an ROI. By using CallRail, we were able to export call logs and match leads and sales by phone number to determine our website's ROI.

VD

Vera D

11/03/22

5 out of 5

"User Friendly; Provides Efficiency"

What do you like best about CallRail? The most helpful thing about CallRail is everything about the service is like one-stop shopping! I can see who had called, when they called, when the calls were returned, or the status.

PS

Pinki S

11/03/22

5 out of 5

"Great Marketing Tool"

What do you like best about CallRail? I love how detailed report it provides for the call tracking. What do you dislike about CallRail?

TC

Travis C

11/01/22

5 out of 5

"Great service and value."

What do you like best about CallRail? It is the most intuitive call tracking software out there with good dynamic phone number insertion capabilities. What do you dislike about CallRail?

AT

Andrew T

11/01/22

5 out of 5

"CallRail is amazing for everything that they do to simplify call tracking"

What do you like best about CallRail? it is so smooth and easy to get up and running on callrail. What do you dislike about CallRail?

TC

Travis C

11/01/22

5 out of 5

"Great service and value."

What do you like best about CallRail? It is the most intuitive call tracking software out there with good dynamic phone number insertion capabilities. What do you dislike about CallRail?

BL

Benjamin L

11/01/22

5 out of 5

"Reliable, Easy and Accurate"

What do you like best about CallRail? The platform is so easy to scale and add additional numbers or integrations. We manage 3 client accounts and we are able to setup quickly without the need to call support.

Disclaimer: This research has been collated from a variety of authoritative sources. We welcome your feedback at [email protected].