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7.2

Spot Score

Call Metrics - Call Center Software

Call Metrics Alternatives and Competitors

Maximize your ROI with game-changing call tracking.

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Main Features

  • Auto Call Recording
  • Call Monitoring
  • Inbound Call Center
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Alternatives of Call Metrics with

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List of the Top Call Metrics alternatives as of June 2025

Compare business software, products, and services to find the best solution for your business or organization. Use the filters on the left to drill down by category, pricing, features, market segment, user ratings, and more.

9.6

Spot Score

Nextiva - Call Center Software

Nextiva

RECOMMENDED

Empowering businesses through advanced communication solutions.

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Product Description

NEXTVIA Call Center is a cloud based business communication and collaboration application with features to service the needs of SMBs and growing businesses. The solution offers numerous benefits, including real-time voice over IP (VoIP), integrated instant messaging, video calls and web ...

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Common Features

  • Inbound Call Center

  • Auto Call Recording

  • Call Monitoring

Unique Features

  • Outbound Call Center

  • Concurrency Support

  • Live Chat

+ 2 more

Pricing

Free Trial available, Try Now

Starts from $18.95/User/Month when Billed Yearly

7.6

Spot Score

Tracking Sales Calls - Call Center Software

Tracking Sales Calls

Maximize your marketing ROI with precision call tracking.

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Product Description

Introducing our cutting-edge product, "Tracking Sales Calls" - the ultimate solution for monitoring your marketing efforts. With a tagline of "Enlarge Marketing Results", this powerful tool allows you to track phone calls from various sources, such as your website, PPC, SEO, Facebook, print, ...

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Common Features

  • Inbound Call Center

  • Auto Call Recording

  • Call Monitoring

Unique Features

  • Outbound Call Center

  • Progressive Dialer

  • Predictive Dialer

Pricing

Starts from $14.95/Month

CallTracking - Contact Center Operations Software

CallTracking

Maximize ROI and optimize your calls with CallTracking.

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Product Description

Introducing CallTracking - your go-to solution for monitoring multiple calls and gauging the effectiveness of your marketing efforts. Developed in-house, this software streamlines the process of tracking calls from various sources, enabling businesses to optimize their advertising budget and ...

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Common Features

No common features

Unique Features

No unique features

Pricing

CallTracking offers custom pricing plan

Frequently Asked Questions (FAQs)

Stuck on something? We're here to help with all the questions and answers in one place.

Popular alternatives include Nextiva, Tracking Sales Calls, CallTracking and undefined.

Key factors include Inbound Call Center, Auto Call Recording and pricing.

Tools like TalkDesk, CloudTalk, Nextiva, CallHippo and eVoice are best for small businesses for Call Center Software.

This software is researched and edited by

Rajat Gupta is the founder of Spotsaas, where he reviews and compares software tools that help businesses work smarter. Over the past two years, he has analyzed thousands of products across CRM, HR, AI, and finance — combining real-world research with a strong foundation in commerce and the CFA program. He's especially curious about AI, automation, and the future of work tech. Outside of SpotSaaS, you'll find him on a badminton court or tracking the stock market.

Disclaimer: This research has been collated from a variety of authoritative sources. We welcome your feedback at [email protected].