Buildium Reviews in July 2026: User Ratings, Pros & Cons

Overall very good and worth the money

Overall very good and worth the money. There are a few areas where things could be improved. I've made several suggestions and the people to whom I recommend the changes agree that they're very reasonable. Tech support has gotten much better but can be frustrating. For example, when I call and have a 30 minute hold, I choose the callback feature. If they call when I'm on another line and can't take the call, I go to the end of the queue. The feature to email in a question also needs major ...

when they ask for a call back number

when they ask for a call back number, I have waited over 24 hours with no response. Need to work on that system.

Functional

Functional, easy to use. And constant updates improving the app are good.

So easy for tenants to make their rent…

So easy for tenants to make their rent payments. Great way to keep on top of leases and payments. Easy way to list an apartment, instantaneously.

The software is five stars no doubt

The software is five stars no doubt. Wait times for help have been excessive in the past and would prevent my giving them fives stars until I have new experience with that.

Great software platform

Great software platform. Sometimes I think they are slow to respond and react, but I imagine the scale of growth is rapid right now. The e-pay and banking components in particular tend to have more bugs than the rest. I would suggest focusing on customer feedback for upgrades and updates like they have, and they can weather the growth storm.

Buildium has good support…still missing a crucial feature

Buildium has good and available support and a ton of features. I subscribe and will continue to. There are some crucial features that are still missing. Top of that list: there is currently no way to see % of vacant units over any period, other than what are not leased at the present moment. It's frustrating because Buildium has all the data (lease start and end dates for every unit) to make this possible. I've been requesting this continually for the three + years we've subscribed and have ...

Great cloud based property management…

Great cloud based property management application. Buildium is the best software on the market. It has every tool you need to manage income properties.

Great Program

Great Program, and great customer service

Excellent product

Excellent product! Thank you.