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8.9

Spot Score

BlueSnap - Payment Gateway Software

BlueSnap Review: Is It The Right Payment Gateway Software For Your Team?

Best for SMB teams · Mid-market

GDPRSOC 2ISO 27001
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Starts from $0.30

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SpotSaaS Analysis for BlueSnap

BlueSnap is a payment gateway software primarily used by payment processing teams and finance managers in small to medium-sized businesses. With a rating of 3.3 out of 5 from 106 reviews, it presents a mixed reception, indicating that while some users find it effective, others have encountered challenges.

The platform excels in providing exceptional customer support and a user-friendly interface, making it easy for businesses to manage accounts and handle global transactions across various currencies. However, some users report delays in resolving issues, particularly with payment disputes, which can be a concern for those needing prompt resolutions.

Quick facts about BlueSnap

Rating3.3/5 (106 reviews) | SpotScore: 8.9/10Best forPayment processing teams, finance managersPricingQuote-based, contact salesDeploymentBrowser BasedTop strengthExceptional customer supportWatch-outDelays in issue resolution

What is BlueSnap?

BlueSnap is a payment gateway software that allows merchants to start accepting credit cards directly on their own websites. BlueSnap provides everything you need from the award-winning payment gateway to a complete white label solution for your clients. Connect your online business in seconds, and start accepting credit cards in minutes!

Pricing

  • Starts from $0.30

Best For

Built for growing teams, from small businesses to mid-market

Security & Compliance

SOC 2
GDPR
ISO 27001
  • Multi-Factor Authentication (MFA)

  • Data residency:🇺🇸

BlueSnap Software Demo

BlueSnap was reviewed internally using user feedback, in-house testing, and market research to assess its performance, reliability, and user experience. Learn how we review products and our evaluation process.

Who should consider BlueSnap

Use cases
E-commerce businesses, Global marketplaces, Subscription-based services
Team types
Payment processing teams, Finance managers
Company size
Small Business, Medium Business
Workflow style
Simple and streamlined
Setup complexity
Low

Why teams choose BlueSnap

  • Exceptional and prompt customer support

  • User-friendly interface with easy setup

  • Strong support for global transactions and multiple currencies

Is BlueSnap right for you?

Best for small to medium e-commerce businesses needing easy global payment processing.

Choose BlueSnap if

  • You run a small or medium e-commerce or subscription business requiring quick setup.
  • You need strong multi-currency and global transaction support with minimal complexity.
  • You value award-winning customer support and a user-friendly, streamlined interface.

Consider alternatives if

  • Your enterprise requires extensive payment gateway customization beyond standard options.
  • You depend heavily on advanced third-party integrations for your payment workflows.

What buyers should know before shortlisting BlueSnap

BlueSnap has consistently proven to be a reliable and trustworthy payment processing solution, earning praise for its excellent customer service and user-friendly interface. Users appreciate the platform's ease of implementation and top-notch support, exceeding their expectations by delivering on its promises.

The competitive pricing and exceptional customer service are standout features, with the support team being described as fast, kind, and professional. While some users have experienced minor issues, such as delays in resolving payout problems, the overall satisfaction with BlueSnap remains high.

The platform's stability and streamlined processing capabilities are particularly highlighted, ensuring efficient operation for businesses. The product's ability to handle global transactions and multiple currencies seamlessly also adds to its appeal.

In conclusion, BlueSnap stands out as an innovative and trusted payment service provider, emphasizing strong communication, excellent service, and a supportive partnership experience.

Pros and cons

BlueSnap pros and cons

  • BlueSnap pros
  • Exceptional and prompt customer support

  • User-friendly interface with easy setup

  • Strong support for global transactions and multiple currencies

  • BlueSnap cons
  • Delays in issue resolution, especially payment disputes

  • Limited customization options

3.3/5 rating
136 verified reviews
From $0.30

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See how it stacks up

Compare BlueSnap side-by-side with top Payment Gateway Software alternatives.

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BlueSnap reviews and ratings

Buyer sentiment

Buyers generally appreciate BlueSnap's ease of use and customer support but note occasional delays in issue resolution and limited customization.

What buyers like

  • Customer support
  • Ease of use
  • Global transaction handling

Common complaints

  • Issue resolution delays
  • Limited customization

3.3

Good

Based on 106 ratings & 136 reviews

Rating Distribution

Excellent

(66)

Very Good

(8)

Good

(3)

Poor

(5)

Poor

(54)

What users are saying

CM

Chris M

10/05/23

5 out of 5

"Better than promised!"

What do you like best about BlueSnap? First of all, the onboarding, ease of implementation, and support are first-class. The product (Armatic) is ...

Read more

JG

JYM GO

07/06/23

5 out of 5

We have been processing payments…

We have been processing payments through Bluesnap for many years already. And despite small issues occurred, Bluesnap has been always on top in ...

Read more

AW

Asaf W

06/20/23

5 out of 5

"The one and only"

What do you like best about BlueSnap? An amazing platform, great solution and a very good service. A true solution partner What do you dislike about ...

Read more

FR

Falk R

06/15/23

5 out of 5

"Great partnership experience – excellent service and communication."

What do you like best about BlueSnap? Our working relationship with BlueSnap has been a productive and positive one. Key elements as far as ...

Read more

AU

Anonymous User

06/11/23

5 out of 5

"An excellent company to work with"

What do you like best about BlueSnap? Pricing is competitive Customer service is second to none

PJ

Paul J

06/09/23

5 out of 5

"An excellent, innovative and trusted Payment Service solutions provider"

What do you like best about BlueSnap? Friendly, professional and knowledgable staff Excellent working relationships

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What are the features of BlueSnap?

58%

Feature coverage

7 of 12 tracked features

Gift Card Management is a software feature that allows businesses to easily manage and track their gift card programs. It is a comprehensive…

Invoice payment is a crucial feature of any software system that is designed to simplify the billing process and enhance overall efficiency.…

Payment made with a portable electronic device such as a tablet or cell phone for a product or service is known as Mobile payment. Mobile pa…

Multiple Currency Processing is a software feature that allows users to transact and record payments in currencies other than their own dome…

Point of Sale (PoS) transactions are electronic payments made by customers for goods or services at a physical retail location. This feature…

Recurring billing is a software feature that allows businesses to set up automated, recurring payments for their products or services. With…

Saved cards, also known as stored payment methods, are a convenient feature found in various software applications that allow users to secur…

Security & Compliance

BlueSnap security and data handling

Key compliance certifications and security features for IT and security teams evaluating BlueSnap.

Certifications

SOC 2✓ Certified
GDPR✓ Certified
HIPAA✗ Not certified
ISO 27001✓ Certified
PCI DSS✓ Certified

Security features

Multi-Factor Authentication✓ Yes
Data Encryption✓ Yes
Audit Logs✓ Yes

Developer & data

Data residency
🇺🇸

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8.5

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8.4

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Effortless payments made simple.

8.2

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Help & Contact

BlueSnap Support Options

Customer ServiceBusiness HoursOnline
LocationWaltham, Massachusetts

Frequently Asked Questions About BlueSnap

Common questions buyers ask before choosing BlueSnap.

BlueSnap is a Payment Gateway Software. BlueSnap offers Invoice Payment, PoS Transactions, Multiple Currency Processing, Recurring Billing, Saved Cards and many more functionalities.

BlueSnap is a strong fit if: You run a small or medium e-commerce or subscription business requiring quick setup.; You need strong multi-currency and global transaction support with minimal complexity.. Consider alternatives if: Your enterprise requires extensive payment gateway customization beyond standard options.; You depend heavily on advanced third-party integrations for your payment workflows..

Buyers commonly note the following limitations of BlueSnap: Delays in issue resolution, especially payment disputes; Limited customization options; Few third-party integrations available.

Some top alternatives to BlueSnap includes Stripe Payments, WePay, Global Payments, PayorCRM and PayApp.

BlueSnap offers Subscription, Quotation Based pricing models

We don't have information regarding integrations of the BlueSnap as of now.

The starting price of BlueSnap is $0.30

Ready to try it?

Get started with BlueSnap

Get connected with the team for a personalised demo.

Disclaimer: This research has been collated from a variety of authoritative sources. We welcome your feedback at [email protected].

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