8.6
SpotScore
Trustly Review: Is It The Right Payment Gateway Software For Your Team?
Best for SMB teams · Mid-market · Enterprise
GDPRTrustly offers custom pricing plan
Overview
Pricing
Features
Buyer feedback
Alternatives
Media
Security & Compliance
Support
FAQ
Blogs
Spotsaas Analysis for Trustly
Trustly at 4.5/5 from 1 review and SpotScore 8.6 serves finance teams and e-commerce managers at companies with 51–500 employees who need PCI-compliant payment processing. The platform handles encrypted transactions for online merchants and subscription services. Its main limitation is the lack of offline payment support, which excludes businesses requiring in-person transaction capabilities.
Payment gateway software processes customer transactions and reduces payment processing time for e-commerce teams, subscription services, and finance operations. The primary workflow change is moving from manual payment reconciliation to automated, encrypted transaction handling.
Quick picks:
What is Trustly?
Trustly is a payment gateway solution for merchants to easily accept payments online. It offers many benefits to both the merchant and customer, such as handling bank card information in an encrypted and confidential way, reduced costs and a simplified checkout process. Features include: - Payment channels: Bank account, credit card, instant E-wallets
Pricing
Trustly offers custom pricing plan
Best For
Suited for solo users, small teams, SMBs, and enterprise
Security & Compliance
GDPRData residency:Global
Trustly Software Demo
Trustly was reviewed internally using user feedback, in-house testing, and market research to assess its performance, reliability, and user experience. Learn how we review products and our evaluation process.
Who should consider Trustly
- Use cases
- E-commerce merchants, Subscription services, Online marketplaces
- Team types
- Finance teams, E-commerce managers
- Company size
- 51-500 employees, 500+ employees
- Workflow style
- Simple and streamlined
- Setup complexity
- Medium
Why teams choose Trustly
Encrypted and confidential handling of bank card information
Supports multiple payment channels including bank accounts and instant e-wallets
Simplified checkout process reducing friction for customers
Is Trustly right for you?
Best for mid-to-large merchants needing secure, multi-channel online payments.
Choose Trustly if
- You require encrypted, confidential handling of bank card and bank account data.
- Your business accepts payments via bank accounts, credit cards, and instant e-wallets.
- You want to simplify checkout to reduce customer friction and lower costs.
Consider alternatives if
- You need transparent, fixed pricing with publicly available rates.
- You are a startup or very small business wanting a self-serve, quick setup.
What buyers should know before shortlisting Trustly
Trustly provides a secure and efficient payment gateway that simplifies the online checkout process for merchants and customers alike. Its focus on encrypted transactions and multiple payment channels makes it a reliable choice for online businesses.
Trustly pros and cons
- Trustly pros
Encrypted and confidential handling of bank card information
Supports multiple payment channels including bank accounts and instant e-wallets
Simplified checkout process reducing friction for customers
- Trustly cons
Pricing is quotation-based and not publicly disclosed
Limited information on integration complexity
Ready to try it?
Get started with Trustly
Connect with the team for a personalised demo.
Still comparing?
See how it stacks up
Compare Trustly side-by-side with top Payment Gateway Software alternatives.
What is the pricing of Trustly?
Trustly uses custom pricing — plans are tailored to your team size and needs. Contact them for a quote.
Weighing your options?
Not sure if Trustly fits your budget?
Trustly reviews and ratings
Buyer sentiment
Overall positive sentiment highlighting secure payment handling and ease of checkout, though limited user feedback is available.
What buyers like
- Security and encryption
- Multiple payment channel support
- Checkout process simplification
Common complaints
- Lack of pricing transparency
- Limited user reviews and feedback
Are you using Trustly?
What users are saying
KR
Karran R
11/06/19
"Trusted"
What do you like best about TRUSTLY? It’s easy to use, Very quick deposit and withdrawal from your account. All most anywhere with no service ...
Read more
- See if Trustly fits your business
- Real pricing — no sales pressure
- A demo or quick answers, your call
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How big is your team?
We tailor recommendations to companies your size.
What are the features of Trustly?
Invoice payment is a crucial feature of any software system that is designed to simplify the billing process and enhance overall efficiency.…
Payment made with a portable electronic device such as a tablet or cell phone for a product or service is known as Mobile payment. Mobile pa…
Multiple Currency Processing is a software feature that allows users to transact and record payments in currencies other than their own dome…
Point of Sale (PoS) transactions are electronic payments made by customers for goods or services at a physical retail location. This feature…
Recurring billing is a software feature that allows businesses to set up automated, recurring payments for their products or services. With…
Saved cards, also known as stored payment methods, are a convenient feature found in various software applications that allow users to secur…
Website Payments is a feature that allows users to conveniently make and receive payments online through a website. This feature is widely u…
Trustly security and data handling
Key compliance certifications and security features for IT and security teams evaluating Trustly.
Certifications
Security features
Developer & data
Alternatives to Trustly
Trustly Support Options
Frequently Asked Questions About Trustly
Common questions buyers ask before choosing Trustly.
Trustly is a Payment Gateway Software. Trustly offers Invoice Payment, PoS Transactions, Multiple Currency Processing, Recurring Billing, Website Payments and many more functionalities.
Trustly is a strong fit if: You require encrypted, confidential handling of bank card and bank account data.; Your business accepts payments via bank accounts, credit cards, and instant e-wallets.. Consider alternatives if: You need transparent, fixed pricing with publicly available rates.; You are a startup or very small business wanting a self-serve, quick setup..
Buyers commonly note the following limitations of Trustly: Pricing is quotation-based and not publicly disclosed; Limited information on integration complexity; No clear free trial or free plan available.
Some top alternatives to Trustly includes PayorCRM, PayPal, PaySimple, MultiSafepay and PayNet.
Trustly offers Quotation Based pricing model
The starting price is not disclosed by Trustly. You can visit Trustly pricing page to get the latest pricing.
Ready to try it?
Get started with Trustly
Get connected with the team for a personalised demo.
About the reviewer
Rajat Gupta is the founder of Spotsaas. Over the past two years, he has reviewed 2,000+ tools across CRM, HR, AI, and finance — applying hands-on product research and a background in commerce and the CFA program to evaluate software through a business and ROI lens. His goal: help teams make software decisions they won't regret.
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Disclaimer: This research has been collated from a variety of authoritative sources. We welcome your feedback at [email protected].