AppFolio Property Manager Reviews in August 2026: User Ratings, Pros & Cons
Revolutionizing property management through automation and efficiency.
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Starts from $250 / Month
AppFolio Property Manager Reviews & Ratings
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Spotsaas Editor’s POV
AppFolio Property Manager handles rent collection, lease tracking, and tenant communication through a single dashboard. Before shortlisting, verify that the platform supports your specific property types—it's optimized for residential and small commercial portfolios, not large mixed-use developments. Check whether the mobile app meets your on-site needs; some ...Read more
AppFolio Property Manager pros and cons
Intuitive user interface
Automated workflows
Mobile access
Smart automation
Limited customization options
Higher pricing for small landlords
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Showing 81-90 out of 1134
JP
Jay Pacete
09/20/23
On this conference I learned a lot of tips and tools
On this conference I learned a lot of tips from a different speakers, I'm also impress about this system.
IR
Isy Ramos
09/20/23
Appfolio has helped me optimize the…
Appfolio has helped me optimize the managing of the business overall. We are extremely satisfied with the software, the service and the staff specially Michael Vaughn who has been our rock while transitioning. Also want to thank Sarah Rathbone who helped me today during a one on one session. Thank you.
AG
Angel G
09/19/23
Customer service is extremely lacking
Customer service is extremely lacking. You leave a request for help via a chat box. It is then 24-48 hours before someone reaches out to you via email. Then they may answer your question, or they may not. Help is: An email question/answer PER DAY, which is actually a link to their help page. I've been having the same conversation about one item for 7 days. They will answer you once per day, then you reply and it's the next day before you get a non-helpful LINK to the help page to ...
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RM
Robin Mostad
09/19/23
Very fast fyn efficient gig!
Very fast fun efficient gig! Love it so far!
BT
Brian Thomas
09/18/23
Terrible Product and Nonexistent Customer Service
I migrated to Appfolio about a year ago and I’ve regretted just about every minute of it. Not user friendly at all and they have no customer support. Every one of my employees hates it, the tenants hate it and it’s very hard to find an accountant to hire in-house who has experience with it or can figure it out.
BR
Barton Residential Leasing
09/13/23
Everything has steps
Everything has steps, and that is the easiest way of learning a new system.
DG
Daniela G
09/13/23
"Appfolio is very easy to use, user-friendly and has all the information you need handy."
What do you like best about AppFolio Property Manager? Appfolio makes entering bills and getting them paid so easy. You can also Bulk bills which saves you A LOT of time.
G
Gyzmo
08/29/23
Useless app
They’re now charging every single tenant that is forced to use their useless app a transaction fee, even for bank transactions. Rip off. Land lords, please do not use this company.
C
CaGrrrl
08/26/23
Unhappy about transaction fee now added…
Unhappy about transaction fee now added to bank transactions when it used to be free prior to 7/31/23. I'm considering this a rental increase. I'd recommend landlords and tenants to stop using Appfolio and go with another service. I also sent comments to Appfolio via email and they never responded.
K
Kat
08/23/23
Very quick response and solution to my…
Very quick response and solution to my issue!
Disclaimer: This research has been collated from a variety of authoritative sources. We welcome your feedback at [email protected].