Akia Review: Is It The Right Hotel Management Software For Your Team?
Best for SMB teams · Mid-market
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Overview
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What is Akia?
Akia is a powerful tool designed to automate and enhance hotel operations. With its state-of-the-art artificial intelligence, Akia streamlines communication with guests via text messaging. By utilizing cross-device messaging and connecting guests to staff, concierge, or Akia itself through a simple text, Akia ensures a seamless and efficient guest experience. Additionally, Akia provides multiple staff touchpoints, increasing guest satisfaction and improving reputation scores. With no upfront costs and unlimited messaging, Akia is easy and free to use. It eliminates the need for complex software installations and maintenance, as it can be accessed anywhere through the web. Plus, Akia's SLA breach technology keeps your team accountable and notified of any new requests. Upgrade your hotel operations with Ak
Pricing
Free Trial available
Best For
Built for growing teams, from small businesses to mid-market
Security & Compliance
Data residency:🇺🇸
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Akia was reviewed internally using user feedback, in-house testing, and market research to assess its performance, reliability, and user experience. Learn how we review products and our evaluation process.
Who should consider Akia
- Team types
- Medium Business, Small Business
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What is the pricing of Akia?
Akia Pricing Plans
Select
2 Users
Powered by Akia
Unlimited Messages
SMS Messaging
Facebook Messenger
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Standard
5 Users
Includes features of Select plan, plus
Automatic Responses for FAQ
Guest Hold Button
Macros
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Luxury
Unlimited Users
Includes features of Standard plan, plus
In-App Customer Support
Daily Scorecard Email
Customizable Tone of Speech
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How big is your team?
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What are the features of Akia?
AI-based chatbots, also known as virtual assistants, are computer programs that leverage artificial intelligence (AI) technology to interact…
Akia security and data handling
Key compliance certifications and security features for IT and security teams evaluating Akia.
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Alternatives to Akia
Akia Support Options
Frequently Asked Questions About Akia
Common questions buyers ask before choosing Akia.
Akia is a Hotel Management Software. Akia offers and many more functionalities.
Some top alternatives to Akia includes Hotel Engine, APICBASE Food Management, Hoteliga, roomMaster and OtelMS.
Akia offers Free Trial, Subscription pricing models
The starting price is not disclosed by Akia. You can visit Akia pricing page to get the latest pricing.
Ready to try it?
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About the reviewer
Rajat Gupta is the founder of Spotsaas. Over the past two years, he has reviewed 2,000+ tools across CRM, HR, AI, and finance — applying hands-on product research and a background in commerce and the CFA program to evaluate software through a business and ROI lens. His goal: help teams make software decisions they won't regret.
Disclaimer: This research has been collated from a variety of authoritative sources. We welcome your feedback at [email protected].