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8x8 - Contact Center Operations Software

8x8 Alternatives and Competitors

Empower your contact center with 8x8.

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Pricing

  • Starts from $12/User/Month

  • Free Trial available

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Alternatives of 8x8 with

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List of the Top 8x8 alternatives as of June 2025

Compare business software, products, and services to find the best solution for your business or organization. Use the filters on the left to drill down by category, pricing, features, market segment, user ratings, and more.

8.7

Spot Score

XCALLY - Call Center Software

XCALLY

Connect, streamline, and elevate your call center operations.

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Product Description

Xcally call center software connects your agents and your business more efficiently and effectively. With custom customer context, advanced metrics, and a simple-to-use interface, Xcally provides an all-inclusive program that helps make your business even more productive than before. This ...

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Common Features

No common features

Unique Features

  • Outbound Call Center

  • Inbound Call Center

  • Live Chat

+ 6 more

Pricing

XCALLY offers custom pricing plan

VoiceIQ - Contact Center Operations Software

VoiceIQ

Power up your contact center with VoiceIQ.

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Product Description

VoiceIQ helps companies optimize contact center agent performance, productivity, and customer satisfaction while reducing contact center infrastructure costs. Leveraging advanced automatic speech recognition (ASR) and natural language understanding (NLU), the mobile application enables audio ...

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Common Features

No common features

Unique Features

No unique features

Pricing

VoiceIQ offers custom pricing plan

Vocantas Communicate - Business Instant Messaging Software

Vocantas Communicate

Streamline business communication with Vocantas.

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Product Description

Vocantas Communication as an instant messaging software for business, is designed to combine efficiency of telecom and internet. Vocantas Communication is a complete Instant Messaging platform that can easily build professional network. It is specially designed to support communication needs ...

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Common Features

No common features

Unique Features

No unique features

Pricing

Vocantas Communicate offers custom pricing plan

Squaretalk - Contact Center Operations Software

Squaretalk

Elevate your call center operations with Squaretalk.

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Product Description

Introducing Squaretalk – the all-in-one cloud communications platform designed to elevate call centers to new heights. With its low cost, scalability, and user-friendly interface, this software empowers sales and support teams to operate efficiently from anywhere. Connect with customers through ...

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Common Features

No common features

Unique Features

No unique features

Pricing

Squaretalk offers custom pricing plan

i2x

i2x

Master conversations, close more deals.

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Product Description

Introducing i2x - the ultimate solution for making conversation analytics easier and more efficient. Our platform helps teams close deals by utilizing data and sharing best practices. Ideal for contact centers, our software records phone calls and guides agents through each conversation using ...

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Common Features

No common features

Unique Features

No unique features

Pricing

i2x offers custom pricing plan

Frequently Asked Questions (FAQs)

Stuck on something? We're here to help with all the questions and answers in one place.

Popular alternatives include XCALLY, VoiceIQ, Vocantas Communicate, Squaretalk and i2x.

Tools like Authkey, Ringflow, Teloz, Cordless and Newfies-Dialer are best for small businesses for Contact Center Operations Software.

This software is researched and edited by

Rajat Gupta is the founder of Spotsaas, where he reviews and compares software tools that help businesses work smarter. Over the past two years, he has analyzed thousands of products across CRM, HR, AI, and finance — combining real-world research with a strong foundation in commerce and the CFA program. He's especially curious about AI, automation, and the future of work tech. Outside of SpotSaaS, you'll find him on a badminton court or tracking the stock market.

Disclaimer: This research has been collated from a variety of authoritative sources. We welcome your feedback at [email protected].