Top Alternatives to 8x8 - Better Options for 2026
Empower your contact center with 8x8.
Trusted by 254,745+ software buyers annually.
Pricing
Starts from $12/User/Month
Free Trial available
8x8 is a Contact Center Operations Software platform. Teams looking for alternatives typically need better pricing flexibility, easier deployment, or a closer feature fit for their specific use case. Below you'll find 9 vetted Contact Center Operations Software alternatives ranked by user rating, with filters to narrow by pricing, platform, and features — so you can find the right fit for 2026.
How we rank: Alternatives are ordered by Spotsaas Spot Score — a composite of user ratings, review volume, and feature coverage — with sponsored placements clearly labeled.
8x8 vs Top Alternatives at a Glance
Side-by-side comparison of pricing, user rating, and free trial availability to help you shortlist faster.
| Tool | Best For | Pricing | Rating | Free Option |
|---|---|---|---|---|
| 8x8 Current | Contact Center Operations Software | $12 | No reviews | ✓ Yes |
 XCALLY | Call Center Software | Custom pricing | No reviews | ✗ No |
 RingCentral Office | VoIP Providers | $19.99 | 3.2 ★ | ✓ Yes |
 3CX | Contact Center Operations Software | $175 | 4.5 ★ | ✓ Yes |
 ice Contact Center | Contact Center Operations Software | Custom pricing | 4.0 ★ | ✗ No |
 VoiceIQ | Contact Center Operations Software | Custom pricing | No reviews | ✗ No |
Showing 1-9 out of 9
List of the Top 8x8 alternatives as of June 2026
Compare business software, products, and services to find the best solution for your business or organization. Use the filters on the left to drill down by category, pricing, features, market segment, user ratings, and more.
8.7
Spot Score
XCALLY
Connect, streamline, and elevate your call center operations.
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What is XCALLY?
Xcally call center software connects your agents and your business more efficiently and effectively. With custom customer context, advanced metrics, and a simple-to-use interface, Xcally provides an all-inclusive program that helps make your business even more productive than before. This ...
Read moreCommon Features
No common features
Unique Features
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Outbound Call Center
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Inbound Call Center
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Live Chat
+ 6 more
Pricing
XCALLY offers custom pricing plan
RingCentral Office
Unify your business communication with RingCentral.
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What is RingCentral Office?
RingCentral Office is a cloud PBX that gives user the power to act like a Big Business by giving lower rates on calls, IVR, unlimited extensions, VOIP trunking, interoperability, mobility, call logging & more. User enjoy a truly unified communications suite, with all business communication ...
Read more3CX
Revolutionizing communication with advanced contact center technology.
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What is 3CX?
3CX is a powerful cloud-based contact center solution designed for companies of all sizes. The software-based solution delivers an exceptional user experience across all platforms, and can be deployed on premise or in the Cloud. With cutting edge softphones and an intuitive interface, the 3CX ...
Read moreice Contact Center
Boost efficiency and cut costs with ice Contact Center.
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What is ice Contact Center?
The ice Contact Center software is designed for all businesses, large or small, who want to increase the productivity of their agents and reduce the cost of supporting their customer service initiatives. The real-time nature of ice means that business will see performance metrics in near-real ...
Read moreVoiceIQ
Power up your contact center with VoiceIQ.
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What is VoiceIQ?
VoiceIQ helps companies optimize contact center agent performance, productivity, and customer satisfaction while reducing contact center infrastructure costs. Leveraging advanced automatic speech recognition (ASR) and natural language understanding (NLU), the mobile application enables audio ...
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RingCentral Contact Center
Streamline your customer service with ease.
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What is RingCentral Contact Center?
RingCentral's Contact Center, a powerful solution for small business or contact center operation. It offers affordable pricing and 24/7 technical support. Here's how it works: Create a contact center by creating an account, which includes 1 free line. Then set up IVR menus, create skillsets and ...
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Vocantas Communicate
Streamline business communication with Vocantas.
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What is Vocantas Communicate?
Vocantas Communication as an instant messaging software for business, is designed to combine efficiency of telecom and internet. Vocantas Communication is a complete Instant Messaging platform that can easily build professional network. It is specially designed to support communication needs ...
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Squaretalk
Elevate your call center operations with Squaretalk.
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What is Squaretalk?
Introducing Squaretalk – the all-in-one cloud communications platform designed to elevate call centers to new heights. With its low cost, scalability, and user-friendly interface, this software empowers sales and support teams to operate efficiently from anywhere. Connect with customers through ...
Read more8.3
Spot Score
RingCentral Engage Digital
Transforming customer service, one conversation at a time.
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What is RingCentral Engage Digital?
RingCentral Engage Digital is a powerful customer engagement solution which unlocks a new dimension of customer interaction. This software connects customers across the web, social media and messaging apps with automation of conversations and best-in-class chatbot technology. Teams can ...
Read moreCommon Features
No common features
Unique Features
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Visitor Targeting
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Video Chat
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Transfers
+ 4 more
Pricing
RingCentral Engage Digital offers custom pricing plan
Disclaimer: This research has been collated from a variety of authoritative sources. We welcome your feedback at [email protected].
