Find 18 Best Speech Analytics Software with Call Monitoring in August 2026

What is CallZen?

CallZen is an AI contact center platform that transcribes and analyzes agent-customer interactions across calls, chats, and emails. Its ML engine handles multilingual conversations, identifies speakers, captures sentiment, and flags key entities, then integrates with CRM systems, auto dialers, ...

What is Inteliconvo?

Inteliconvo is an AI speech analytics platform that transcribes and analyzes 100% of customer calls to surface purchasing trends, customer sentiment, pricing preferences, and product feedback. Businesses use it to coach sales teams, optimize debt collection workflows, improve customer ...

What is Cogito Dialog?

Introducing Cogito Dialog, where Emotional Intelligence Software meets cutting-edge technology. Cogito Dialog is a revolutionary contact center AI solution that leverages advanced algorithms to analyze an extensive range of conversational cues and behaviors in real-time. By offering live ...

What is Allo-Media?

Allo-Media is revolutionizing the way businesses handle customer calls with its advanced AI platform. With features like Call Tracking, Automatic Natural Language Recognition, and Speech Analytics, Allo-Media makes it easy for you to turn customer calls into actionable insights. This powerful ...

What is Voyc?

Voyc, a cutting-edge speech analytics software powered by AI, is the ultimate solution for regulated organizations. It enables them to effortlessly monitor 100% of their contact center conversations, resulting in improved operational efficiency, quick detection of complaints, identification of ...

What is Oxus.AI?

Introducing Oxus.AI, the ultimate speech analytics software designed to elevate your sales team's performance. With a deep learning AI that supports over 7000 languages, Oxus.AI allows you to monitor and analyze 100% of your calls, providing instant feedback to enhance your team's phone skills. ...

What is Xdroid Voice Analytics?

Xdroid Voice Analytics is an exceptional voice analytics platform powered by artificial intelligence that provides actionable results for clients. It revolutionizes emotion analytics, helping clients gain a deep understanding of their customers and offer targeted solutions. Through the use of ...

What is SmartSpeech?

SmartSpeech is a cutting-edge speech analytics software designed for contact centers. With top-notch analytics capabilities, it organizes data into various dimensions and measurements, revealing intricate connections between business variables. SmartSpeech is the ideal solution for monitoring ...

What is Daisee?

Daisee is an innovative AI-based voice analytics and call centre quality assurance platform that helps businesses understand their customers on a deeper level. With a multitude of analytic mechanisms and a user-friendly single-window interface, Daisee enables quick call transcription, ...

What is Contexta360?

Contexta360 is an AI-powered speech analytics and call quality management platform for contact centers and customer service operations that need to audit and improve agent performance at scale. It transcribes and analyzes call recordings to surface compliance gaps, coaching opportunities, and ...

What is Castel Explore?

Castel Explore is an advanced software designed to enhance your contact center's customer experience and performance. It offers transcribed speech analytics to accurately document client interactions and streamline the post-call review process. Its user-friendly post-call evaluation feature ...

What is Aigent?

Aigent is a live voice AI platform for call centers that integrates with existing telephony systems to give agents real-time guidance during calls. It monitors all active calls simultaneously, identifies conversation patterns, and surfaces recommendations to help agents resolve issues faster. ...

What is Awaken Conversations?

Awaken Conversations is a powerful platform that helps client companies analyze their customer conversations and queries. Through its advanced analytics, it can identify even the smallest details of each call, giving insight into customer needs and emotions. By using speech and voice analytics, ...

What is Observe.AI?

Boost efficiency with Observe.AI- the ultimate AI-powered platform for contact centers. Revolutionizing the industry, it incorporates cutting-edge AI technology in customer interactions, enhancing agent performance and automating mundane tasks to boost profitability and retention. Experience ...

What is Verint Speech Analytics?

Experience exceptional customer engagement with Verint Speech Analytics, the leading software for streamlining contact center operations. Harness the power of this advanced tool to convert countless calls into valuable data and gain valuable insights for enhancing customer experiences. From ...

What is Tethr?

Tethr is a cutting-edge Communications Intelligence Platform powered by AI. It offers valuable insights to top enterprises that prioritize the Voice of the Customer. Tethr prioritizes data safety and adheres to a wide range of global standards and regulations such as ISO, NIST, PCI, HIPAA, and ...

What is CallMiner Eureka?

CallMiner Eureka is an advanced AI and machine learning-powered platform for speech analysis and customer engagement. It effortlessly captures, transcribes, and analyzes all customer interactions with its cloud-based technology. It also provides advanced features such as sentiment and dialog ...

What is Enthu.ai?

.Enthu.ai, a powerful conversation intelligence software, utilizes artificial intelligence to provide businesses with valuable insights into their customer conversations. By monitoring 100% of phone and video conversations, Enthu.ai helps drive revenue, improve operational efficiency, and ...