3 Best Request Tracker Alternatives in 2025

Product Description

Support.ly is the new software as a service solution for IT support, customer support and external helpdesk functions. From one central area individuals can monitor and control multiple support agents on different locations, chat with online customers and receive all incoming requests via email ...

Product Description

Crash Catch is designed to make error and crash reporting much easier for any developer, regardless of platform or language. With a simple yet affordable solution, we provide a comprehensive solution for monitoring and catching errors, so that you can stay on top of issues and address them quickly.

Product Description

Snappy is Help Desk Software for small IT Departments. It automates repetitive tasks associated with ticket creation, assignment, and resolution. It speeds support by allowing responders to work within their familiar desktop environment while integrating with customer satisfaction surveys, ...