Business Process Management Software Glossary: Key Terms & Concepts

An invoice and a bill are documents that convey the same information about the amount owing for the sale of goods or services. Still, a company uses an invoice to collect money from its cu...read more

Spend management is the tried-and-true method of monitoring all supplier connections and company purchasing to identify and maximize every dollar spent. Best practices in spend management ...read more

Purchase order management is an internal procurement procedure used by businesses to ensure that every purchase is justified, essential, and cost-effective. Many companies have well-define...read more

Supplier Management is a crucial component of any business organization that involves managing relationships with suppliers and vendors. It refers to the process of sourcing, selecting, an...read more

Vendor Management is a crucial aspect of any business, regardless of its size or industry. It refers to the process of managing vendors or third-party suppliers who provide products or ser...read more

Reporting is the process of organizing data into informational summaries in order to track how various components of a business are performing. This includes calculating critical data and ...read more

A product catalog is a marketing tool that contains vital product information to assist buyers in making a purchasing choice. Product characteristics, descriptions, measurements, price, we...read more

Analytics (ROI Tracking) is a method of calculating the return on investment from a company's marketing expenditures. Return on marketing investment is another term for it (ROMI). It can b...read more

The service desk, which is the single point of contact for all users dealing with IT, is usually tightly associated with incident management. When a service is disrupted or fails to achiev...read more

A real-time email marketing dashboard displays metrics. This allows individuals to track the effectiveness of an email marketing initiatives, as well as provide insight into what they can ...read more

Workflow is a collection of tasks that work together to process a batch of data. A workflow encompasses everything from creating assets to integrating them into a digital solution, submitt...read more

Real-time collaboration is a software feature that enables multiple users to work together on a project simultaneously, regardless of their physical location. It allows team members to col...read more

A data dashboard that displays critical performance indicators for specific projects is known as an Interactive Dashboard. This dashboard can show metrics for a project's overall performan...read more

When a product's maker utilises the buyer's or marketer's branding instead of its own, this is known as white labelling. The finished product appears to have been created by the buyer. Whi...read more

Real-time data gathering and transfer between the jobsite and project managers at the office is possible with mobile access. Employees on the jobsite can submit timecards, daily reports, r...read more