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Zoho CRM vs Zoho One - Which CRM Software Platform Is Better in July 2025?

TL;DR - Quick Comparison Summary

Description

Zoho CRM is an intuitive and powerful customer relationship management solution designed to enhance business workflows and improve collaboration. With its user-friendly interface and ... Read More

Zoho One is a cloud-based business management application that helps you automate business processes. It provides 24x7 monitoring and alerting of critical activities, which in turn helps ... Read More

Entry Level Pricing

  • Starts from $9 , yearly
  • Not Available

Free Trial Availability

Spotsaas Score

9.8/10

8.1/10

User Ratings

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Software Demo

Demo

How do Zoho CRM and Zoho One Compare on Features?

Total Features

47 Features

11 Features

Unique Features

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      What Do Zoho CRM and Zoho One Cost?

      Pricing Option

          Starting From

          • $9 , yearly
          • Not Available

          Pricing Plans

          • Standard

            $15

            /user/month

            • All the essentials:

            • Mass email

            • Custom modules

            Show more +

          • Professional

            $25

            /user/month

            • Everything in Standard +

            • Blueprint

            • CPQ

            Show more +

          • Enterprise

            $35

            /user/month

            • Everything in Professional +

            • Zia — AI assistant

            • Territory management

            Show more +

          • Browse all pricing plans
          • Not Available

          Pricing Page

          zoho-crm pricingzoho-one pricing

          Other Details

          Organization Types supported

          • Large Enterprises
          • Medium Business
          • Small Business
          • Individuals
          • Freelancers
          • Large Enterprises
          • Medium Business
          • Small Business
          • Individuals
          • Freelancers

          Platforms Supported

          • Browser Based (Cloud)
          • Mobile - Android
          • Mobile - iOS
          • Installed - Windows
          • Installed - Mac
          • Mobile - Windows
          • Mobile - BlackBerry
          • Browser Based (Cloud)
          • Browser Based (Cloud)
          • Mobile - Android
          • Mobile - iOS
          • Installed - Windows
          • Installed - Mac
          • Mobile - Windows
          • Mobile - BlackBerry
          • Browser Based (Cloud)

          Modes of support

          • 24/7 (Live rep)
          • Business Hours
          • Online
          • 24/7 (Live rep)
          • Business Hours
          • Online

          API Support

          • Available
          • Available
          Get Quote

          Zoho CRM User Reviews & Rating Comparison

          User Ratings

          Rating Distribution

          Excellent

          1257

          Very Good

          833

          Good

          238

          Poor

          69

          Terible

          74

          Excellent

          1

          Very Good

          1

          Good

          0

          Poor

          1

          Terible

          0

          Expert's Review generated by AI

          Zoho CRM has emerged as a versatile and user-friendly solution designed to cater to businesses of all sizes. Its strength lies in its seamless customization options, intuitive interface, and ...Read more

          No Expert ai Review available for the product

          Pros and Cons

          Pros and Cons of Zoho CRM

          • Easy to use with an intuitive interface requiring minimal technical expertise.

          • Highly customizable workflows, fields, and dashboards to adapt to specific business needs.

          • Cost-effective solution with a strong return on investment, ideal for small to medium-sized businesses (SMBs).

          • Streamlines operations by automating tasks like lead management, reminders, and communications tracking.

          • Limited scalability and depth for larger businesses with more complex requirements.

          • Marketplace offers fewer advanced apps or connectors compared to competitors.

          Pros and Cons of Zoho One

          Positive Reviews

          No reviews available for the product

          No reviews available for the product

          Negative Reviews

          No reviews available for the product

          No reviews available for the product

          List of Customers

          Customers

          Amazon

          Amazon

          EuroKids

          EuroKids

          HotStar

          HotStar

          PackshotCreator

          PackshotCreator

          Rablab

          Rablab

          Media and Screenshots

          Screenshots

          CRM bot teams up zia

          4 Screenshots

          One Telephony Layer

          4 Screenshots

          Videos

          video-0

          1 Videos

          video-0

          4 Videos

          Top Alternatives to Zoho CRM and Zoho One in 2025

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          Frequently Asked Questions (FAQs)

          Stuck on something? We're here to help with all the questions and answers in one place.

          Yes, both Zoho CRM and Zoho One offer a Free Trial.

          Zoho CRM is designed for Freelancers, Large Enterprises, Medium Business and Small Business.

          Zoho One is designed for Large Enterprises, Medium Business and Small Business.

          The starting price of Zoho CRM begins at $9/user/month when yearly, while pricing details for Zoho One are unavailable.

          Some top alternatives to Zoho CRM includes Salesforce Sales Cloud, monday sales CRM by monday.com, Thryv, Zoho One, Hubspot Marketing Hub, Freshsales, Salesforce, HubSpot CRM, Microsoft Dynamics 365 for Sales, LeadSquared CRM, SalesCRM, SimpleCRM and Zoho CRM Plus.

          Some top alternatives to Zoho One includes Quickbooks, Zoho Books, Zoho CRM, Odoo CRM, Zoho CRM Plus, Zimplu CRM, Zoho Creator, QuickBooks Desktop Pro and Odoo ERP.

          Disclaimer: This research has been collated from a variety of authoritative sources. We welcome your feedback at [email protected].

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