Zoho CRM Plus vs Appian Comparison
Zoho CRM Plus
Starting at $57 /User/Month
- Free Trial
- Large Enterprises
- Medium Business
Zoho CRM Plus is a friendly, easy-to-use customer relationship management (CRM) system for small and midsized businesses. It gives you a powerful platform to manage all aspects of your business from sales to service. The…
Appian
Starting at Contact for pricing
- Free Trial
- Large Enterprises
- Medium Business
Appian Low Code Development Platforms (LCDP) software has helped thousands of organizations transform their business processes. Appian's intuitive, low code design environment enables to deploy apps more quickly and cost…
Appian leads on user satisfaction with a 4.4-star rating across 476 reviews.
Zoho CRM Plus vs Appian — at a glance
| Feature | Zoho CRM Plus | Appian |
|---|---|---|
| Rating | 4.2 / 5 | 4.4 / 5 |
| Reviews | 62 | 476 |
| Starting price | $57 /User/Month | Contact for pricing |
| Free trial | Yes | Yes |
| Free version | No | No |
| Best for | Large Enterprises, Medium Business, Small Business | Large Enterprises, Medium Business, Small Business |
| Category | CRM Software | Low Code Development Platforms (LCDP) Software |
| Platforms | SaaS/Web/Cloud, Mobile - Android, Mobile - iOS | SaaS/Web/Cloud, Mobile - Android, Mobile - iOS, Installed - Windows, Installed - Mac |
| API | Available | Available |
| Support modes | 24/7 (Live rep), Online | Business Hours, Online |
| Certifications | — | SOC 2, HIPAA, GDPR, ISO 27001 |
| Data residency | Global | Global |
Key differences between Zoho CRM Plus and Appian
- Pricing: Zoho CRM Plus starts at $57 /User/Month. Appian pricing is not publicly listed.
- User satisfaction: Appian scores higher with a 4.4-star average.
- Deployment: Zoho CRM Plus supports SaaS/Web/Cloud, Mobile - Android, Mobile - iOS; Appian supports SaaS/Web/Cloud, Mobile - Android, Mobile - iOS, Installed - Windows, Installed - Mac.
Zoho CRM Plus vs Appian — find the better fit before you commit.
Which tool fits your team best
Which is actually cheaper for your team size
Where each product wins, per real buyers
Most CRM Software tools look identical on paper. This comparison cuts to the differences that matter — pricing structure, team fit, and what real buyers found after signing up.
Biggest differences
Features
Pricing
Buying details
Security
Buyer feedback
Integrations
Product tour
Other options
Talk to an expert Talk to an expert |
Biggest differences
Start here before you go deeper into features.
Large Enterprises, Medium Business, Small Business
Best for enterprise-grade business process automation and complex app development.
- You need comprehensive end-to-end process modeling for workflow management.
- Your team includes business analysts and IT developers collaborating on apps.
- You want rapid deployment using extensive pre-built templates and multi-channel integration.
- You are a very small team needing simple apps quickly without complex setup.
- Your organization lacks dedicated IT or development resources to manage the platform.
Zoho CRM Plus typically suits Large Enterprises and Medium Business. Appian tends to fit Large Enterprises and Medium Business better. The right choice depends on your team size, workflow, and whether a free trial matters.
Description | Zoho CRM Plus is a friendly, easy-to-use customer relationship management (CRM) system for small and midsized businesses. It gives you a powerful platform to manage all aspects of your ... Read More about Zoho CRM Plus | Appian Low Code Development Platforms (LCDP) software has helped thousands of organizations transform their business processes. Appian's intuitive, low code design environment enables to ... Read More about Appian |
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Entry Level Pricing |
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Free Trial Availability | ||
Spotsaas ScoreWhat's this? ↗ | 8.8/10 | 8.8/10 |
User RatingsBased on verified Spotsaas reviews | ||
Best Company Size | — | Medium BusinessLarge Enterprises |
Get pricing help | Get pricing help |
Software Demo
Demo |
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How do Zoho CRM Plus and Appian Compare on Features?
Total Features | 9 Features | 7 Features |
|---|---|---|
Unique Features | No unique features | No unique features |
Get Quote | Get Quote |
Compare Zoho CRM Plus and Appian on pricing
Review starting price, plan structure, and free-trial access side by side so you can see which option fits your budget and buying process.
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Other Details
Organization Types supported |
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Platforms Supported |
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Modes of support |
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API Support |
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Get help choosing | Get help choosing |
Security & Compliance
Certifications, data handling, and security controls for IT and compliance evaluators.
SOC 2 | — | ✓ Yes |
|---|---|---|
HIPAA | ✗ No | ✓ Yes |
GDPR | — | ✓ Yes |
ISO 27001 | — | ✓ Yes |
Single Sign-On (SSO) | — | ✓ Yes |
Multi-Factor Auth (MFA) | — | ✓ Yes |
Data Encryption | — | ✓ Yes |
Audit Logs | — | ✓ Yes |
Data Residency | 🌐 Global | 🌐 Global |
Zoho CRM Plus User Reviews & Rating Comparison
User Ratings | ||
|---|---|---|
Rating Distribution | ||
Spotsaas Editor’s POV generated by AI | Buyer sentiment Buyer sentiment is positive across 40 reviews, with strong overall satisfaction. What buyers like
Common complaints
| Buyer sentiment Overall positive sentiment highlights Appian's powerful low-code capabilities and process automation, with some concerns about pricing transparency and complexity. What buyers like
Common complaints
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Pros and Cons |
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Positive Reviews | No reviews available for the product | No reviews available for the product |
List of Customers
Customers |  star health insurance  atlantci tactial  ciel ingenio para la vida |  Appian_customers_0  Appian_customers_1  Appian_customers_2 |
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Media and Screenshots
Screenshots |  7 Screenshots |  18 Screenshots |
|---|---|---|
Videos |  2 Videos |  1 Videos |
Top Alternatives to Zoho CRM Plus and Appian in 2026
Alternatives |
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Disclaimer: This research has been collated from a variety of authoritative sources. We welcome your feedback at [email protected].
Frequently asked questions
- Which is better, Zoho CRM Plus or Appian?
- Appian edges out the other on user ratings (4.4 vs 4.2). That said, the best pick depends on your use case — use the comparison tables above to evaluate each dimension.
- Do Zoho CRM Plus and Appian offer a free trial?
- Yes, both Zoho CRM Plus and Appian offer a free trial.
- What is the starting price of Zoho CRM Plus vs Appian?
- Zoho CRM Plus starts at $57 /User/Month. Appian starts at Contact for pricing.
- What are the top alternatives to Zoho CRM Plus?
- Top alternatives to Zoho CRM Plus include Bigin by Zoho CRM, Zoho One, ClickUp, Zoho CRM, Salesforce.
- What are the top alternatives to Appian?
- Top alternatives to Appian include Mendix, OutSystems, LiveCode, Microsoft Power Apps, Simplifier.