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Zipy vs DoneDone Comparison

Last updated:

Zipy

Starting at $29 /Month

  • Freelancers / Consultants
  • Medium Business

Zipy is more than just a debugging tool- it's a proactive solution that enables developers to monitor user sessions, track errors, and address exceptions in real-time. Once installed, Zipy records all user actions, reque…

DoneDone

4.3(12 reviews)

Starting at $4 /User/Month

  • Free Trial
  • Large Enterprises
  • Medium Business

DoneDone is simple bug tracking software, perfect for agile teams. It saves time by allowing to create, assign, and resolve bugs from a single interface. DoneDone integrates with all the tools team uses, including GitHub…

DoneDone leads on user satisfaction with a 4.3-star rating across 12 reviews.

Zipy vs DoneDone — at a glance

FeatureZipyDoneDone
Rating4.3 / 5
Reviews12
Starting price$29 /Month$4 /User/Month
Free trial No Yes
Free version No No
Best forFreelancers / Consultants, Medium Business, Small BusinessLarge Enterprises, Medium Business, Small Business
CategoryBug Tracking SoftwareBug Tracking Software
PlatformsSaaS/Web/CloudSaaS/Web/Cloud, Mobile - iOS
APIAvailable
Support modesOnlineOnline
CertificationsGDPR
Data residencyUSUS

Key differences between Zipy and DoneDone

  • Pricing: Zipy starts at $29 /Month, while DoneDone starts at $4 /User/Month.
  • Free trial: DoneDone offers a free trial; Zipy does not.
  • Target audience: Zipy is built for Freelancers / Consultants and Medium Business, while DoneDone targets Large Enterprises and Medium Business.
  • Deployment: Zipy supports SaaS/Web/Cloud; DoneDone supports SaaS/Web/Cloud, Mobile - iOS.

Zipy vs DoneDone — find the better fit before you commit.

01

Which tool fits your team best

02

Which is actually cheaper for your team size

03

Where each product wins, per real buyers

Most Bug Tracking Software tools look identical on paper. This comparison cuts to the differences that matter — pricing structure, team fit, and what real buyers found after signing up.

Zipy - Bug Tracking Software
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DoneDone - Bug Tracking Software
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Talk to an expert

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Biggest differences

Start here before you go deeper into features.

Zipy

Best for developers needing real-time user session and error monitoring.

Choose if
  • You want proactive debugging with full user session recordings including console logs.
  • Your team consists of developers, QA, or DevOps in small to mid-sized companies.
  • You need flexible, configurable workflows to quickly identify and resolve user-end issues.
Consider alternatives if
  • You represent a large enterprise requiring extensive customization and broad integrations.
  • Your team lacks developer resources or technical expertise to handle medium setup complexity.

DoneDone

Best for small to medium agile teams needing simple, efficient bug tracking.

Choose if
  • You want a straightforward, easy-to-learn bug tracking tool with quick onboarding.
  • Your team uses popular tools like GitHub, JIRA, or Basecamp and needs seamless integration.
  • You need mobile access to create and manage bugs on the go via iPhone or Android widgets.
Consider alternatives if
  • Your organization requires advanced customization, complex workflows, or custom fields.
  • You need rapid feature updates or integrations such as webhooks for automation.

Zipy: Best for developers needing real-time user session and error monitoring. DoneDone: Best for small to medium agile teams needing simple, efficient bug tracking.

Description

Zipy is more than just a debugging tool- it's a proactive solution that enables developers to monitor user sessions, track errors, and address exceptions in real-time. Once installed, Zipy ... Read More about Zipy

DoneDone is simple bug tracking software, perfect for agile teams. It saves time by allowing to create, assign, and resolve bugs from a single interface. DoneDone integrates with all the ... Read More about DoneDone

Entry Level Pricing

  • Starts from $29 , Billed Yearly
  • Starts from $4 , Billed Yearly

Free Trial Availability

  • No free trial

Spotsaas Score

What's this? ↗

8.6/10

8.7/10

User Ratings

Based on verified Spotsaas reviews

4.3

(12)

Best Company Size

1-50 employees51-500 employees
1-50 employees51-500 employees
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Software Demo

Demo

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Step 1 of 4

How big is your team?

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How do Zipy and DoneDone Compare on Features?

Total Features

10 Features

10 Features

Unique Features

No unique features

No unique features

Get Quote
Get Quote

Compare Zipy and DoneDone on pricing

Review starting price, plan structure, and free-trial access side by side so you can see which option fits your budget and buying process.

Pricing Option

      Starting From

      • $29 , Billed Yearly
      • $4 , Billed Yearly

      Pricing Plans

      • Free

        • 15 days of Data Retention

        • Upto 2 Projects supported

        • Email Support in 72 hours

      • StartUP

        • 1 month of Data Retention

        • Upto 5 Projects supported

        • Email Support in 48 hours

      • Growth

        • Scale to 60K sessions/month

        • 1 month of Data Retention

        • Upto 10 Projects supported

        Show more +

      • Browse all pricing plans
      • Collaborate

        • Unlimited Users

        • Unlimited Projects

        • Custom Workflows

        Show more +

      • Outreach

        • Includes features of Collaborate plan, plus

        • Unlimited Support Agents

        • Unlimited Mailboxes

        Show more +

      Pricing Page

      Zipy pricing
      DoneDone pricing

      Other Details

      Organization Types supported

      • Large Enterprises
      • Medium Business
      • Small Business
      • Individuals
      • Freelancers
      • Large Enterprises
      • Medium Business
      • Small Business
      • Individuals
      • Freelancers

      Platforms Supported

      • Browser Based (Cloud)
      • Installed - Windows
      • Installed - Mac
      • Mobile - iOS
      • Mobile - Android
      • Browser Based (Cloud)
      • Browser Based (Cloud)
      • Installed - Windows
      • Installed - Mac
      • Mobile - iOS
      • Mobile - Android
      • Browser Based (Cloud)

      Modes of support

      • 24/7 (Live rep)
      • Business Hours
      • Online
      • 24/7 (Live rep)
      • Business Hours
      • Online

      API Support

      • Not Available
      • Available
      Get help choosing
      Get help choosing

      Security & Compliance

      Certifications, data handling, and security controls for IT and compliance evaluators.

      HIPAA

      ✗ No

      GDPR

      ✓ Yes

      Single Sign-On (SSO)

      ✓ Yes

      Data Encryption

      ✓ Yes

      Data Residency

      🇺🇸 US
      🇺🇸 US

      Zipy User Reviews & Rating Comparison

      User Ratings

      No reviews available for the product

      Rating Distribution

      No reviews available for this product

      41

      13

      2

      0

      0

      Spotsaas Editor’s POV generated by AI

      Buyer sentiment

      Insufficient review data available to determine overall buyer sentiment.

      What buyers like

      • Real-time monitoring
      • Detailed error tracking
      • User session recording

      Common complaints

      • Lack of pricing transparency
      • Limited user feedback

      Buyer sentiment

      Users appreciate DoneDone's ease of use and efficient ticket management but note limitations in advanced features and slower development updates.

      What buyers like

      • Ease of use
      • Efficient ticket management
      • Responsive customer support

      Common complaints

      • Lack of advanced customization
      • Slow feature development

      Pros and Cons

      • Real-time user session monitoring with detailed error tracking

      • Comprehensive capture of user actions and console logs for debugging

      • Proactive issue resolution capabilities

      • Limited publicly available pricing information

      • Potentially steep learning curve for non-developer users

      • Simple and intuitive user interface enabling quick onboarding

      • Efficient ticket and bug tracking system that streamlines task management

      • Responsive and proactive development team providing good customer support

      • Limited advanced features such as custom fields and configuration options

      • Slow pace of development for certain enhancements like webhooks

      Positive Reviews

      No reviews available for the product

      No reviews available for the product

      List of Customers

      Customers

      Drivetrain

      Drivetrain

      Mindtickle

      Mindtickle

      Pazcare

      Pazcare

      No Customers information available.

      Media and Screenshots

      Screenshots

      No screenshots available.

      Dashboard

      1 Screenshots

      Videos

      video-0

      3 Videos

      video-0

      3 Videos

      Top Alternatives to Zipy and DoneDone in 2026

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      Disclaimer: This research has been collated from a variety of authoritative sources. We welcome your feedback at [email protected].

      Frequently asked questions

      Which is better, Zipy or DoneDone?
      DoneDone edges out the other on user ratings (4.3 vs -1.0). That said, the best pick depends on your use case — use the comparison tables above to evaluate each dimension.
      Do Zipy and DoneDone offer a free trial?
      DoneDone offers a free trial. Zipy does not.
      What is the starting price of Zipy vs DoneDone?
      Zipy starts at $29 /Month. DoneDone starts at $4 /User/Month.
      What are the top alternatives to Zipy?
      Top alternatives to Zipy include Sentry, Zoho BugTracker, ReportBugz, Marker.io, zipBoard.
      What are the top alternatives to DoneDone?
      Top alternatives to DoneDone include Backlog, Teamwork Desk, Issuetrak, HelpDesk, Snappy.

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