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Zipwhip vs Text Request Comparison

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Zipwhip

3.9(145 reviews)

Starting at $35 /Month

  • Free Trial
  • Large Enterprises
  • Medium Business

Zipwhip is a cloud communication platform for businesses. With Zipwhip, businesses send and receive text messages from a computer using their existing internet connection. Zipwhip is an effective way to communicate with…

Text Request

4.6(778 reviews)

Starting at $59 /month

  • Large Enterprises
  • Medium Business

Text Request provides a versatile business messaging solution, allowing users to seamlessly communicate from their desktop using their office phone number. Whether you're an individual entrepreneur or part of a large cor…

Text Request leads on user satisfaction with a 4.6-star rating across 778 reviews.

Zipwhip vs Text Request — at a glance

FeatureZipwhipText Request
Rating3.9 / 54.6 / 5
Reviews145778
Starting price$35 /Month$59 /month
Free trial Yes No
Free version No No
Best forLarge Enterprises, Medium Business, Small BusinessLarge Enterprises, Medium Business, Small Business
CategoryCloud Communication PlatformsBusiness Instant Messaging Software
PlatformsSaaS/Web/Cloud, Mobile - Android, Mobile - iOS, Installed - Windows, Installed - MacSaaS/Web/Cloud, Mobile - Android, Mobile - iOS
APIAvailableAvailable
Support modesBusiness HoursOnline
CertificationsSOC 2, HIPAA, GDPRSOC 2, HIPAA, GDPR
Data residencyUSUS

Key differences between Zipwhip and Text Request

  • Pricing: Zipwhip starts at $35 /Month, while Text Request starts at $59 /month.
  • Free trial: Zipwhip offers a free trial; Text Request does not.
  • User satisfaction: Text Request scores higher with a 4.6-star average.
  • Deployment: Zipwhip supports SaaS/Web/Cloud, Mobile - Android, Mobile - iOS, Installed - Windows, Installed - Mac; Text Request supports SaaS/Web/Cloud, Mobile - Android, Mobile - iOS.

Zipwhip vs Text Request — find the better fit before you commit.

01

Which tool fits your team best

02

Which is actually cheaper for your team size

03

Where each product wins, per real buyers

Most Cloud Communication Platforms tools look identical on paper. This comparison cuts to the differences that matter — pricing structure, team fit, and what real buyers found after signing up.

Zipwhip - Cloud Communication Platforms
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Text Request - Business Instant Messaging Software
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Talk to an expert

Free PDF comparison

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Biggest differences

Start here before you go deeper into features.

Zipwhip

Best for

Large Enterprises, Medium Business, Small Business

Text Request

Best for

Large Enterprises, Medium Business, Small Business

Zipwhip typically suits Large Enterprises and Medium Business. Text Request tends to fit Large Enterprises and Medium Business better. The right choice depends on your team size, workflow, and whether a free trial matters.

Description

Zipwhip is a cloud communication platform for businesses. With Zipwhip, businesses send and receive text messages from a computer using their existing internet connection. Zipwhip is an ... Read More about Zipwhip

Text Request provides a versatile business messaging solution, allowing users to seamlessly communicate from their desktop using their office phone number. Whether you're an individual ... Read More about Text Request

Entry Level Pricing

  • Starts from $35
  • Starts from $59

Free Trial Availability

  • Free Trial available
  • No free trial

User Ratings

Based on verified Spotsaas reviews

4.62

(778)
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Get pricing help

Software Demo

Demo

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Step 1 of 4

How big is your team?

We tailor recommendations to companies your size.

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Compare Zipwhip and Text Request on pricing

Review starting price, plan structure, and free-trial access side by side so you can see which option fits your budget and buying process.

Pricing Option

      Starting From

      • $35
      • $59

      Pricing Plans

      • Not Available

      Pricing Page

      Zipwhip pricing
      Text Request pricing

      Other Details

      Organization Types supported

      • Large Enterprises
      • Freelancers
      • Small Business
      • Medium Business
      • Individuals
      • Large Enterprises
      • Freelancers
      • Small Business
      • Medium Business
      • Individuals

      Platforms Supported

      • Installed - Windows
      • Browser Based (Cloud)
      • Mobile - Android
      • Mobile - iOS
      • Installed - Mac
      • Mobile - Windows
      • Browser Based (Cloud)
      • Installed - Windows
      • Browser Based (Cloud)
      • Mobile - Android
      • Mobile - iOS
      • Installed - Mac
      • Mobile - Windows
      • Browser Based (Cloud)

      Modes of support

      • 24/7 (Live rep)
      • Business Hours
      • Online
      • 24/7 (Live rep)
      • Business Hours
      • Online

      API Support

      • Available
      • Available
      Get help choosing
      Get help choosing

      Security & Compliance

      Certifications, data handling, and security controls for IT and compliance evaluators.

      SOC 2

      ✓ Yes
      ✓ Yes

      HIPAA

      ✓ Yes
      ✓ Yes

      GDPR

      ✓ Yes
      ✓ Yes

      Single Sign-On (SSO)

      ✓ Yes
      ✓ Yes

      Multi-Factor Auth (MFA)

      ✓ Yes
      ✓ Yes

      Data Encryption

      ✓ Yes
      ✓ Yes

      Audit Logs

      ✓ Yes
      ✓ Yes

      Data Residency

      🇺🇸 US
      🇺🇸 US

      Zipwhip User Reviews & Rating Comparison

      User Ratings

      Rating Distribution

      57

      6

      2

      0

      2

      594

      153

      18

      4

      9

      Spotsaas Editor’s POV generated by AI

      Buyer sentiment

      Buyer sentiment is mixed to positive across 67 reviews, with clear strengths and a few common watchouts.

      What buyers like

      • Easy SMS communication
      • Tracks engagement metrics
      • Compatible across devices

      Common complaints

      • Limited features beyond SMS
      • Not suitable for complex communication needs
      • May lack advanced integrations

      Buyer sentiment

      Buyer sentiment is very strong across 778 reviews, with consistently positive feedback.

      What buyers like

      • Versatile messaging solution
      • Secure payment requests
      • Desktop and mobile compatibility

      Common complaints

      • Limited advanced features
      • May require additional integrations
      • User interface could be improved

      Pros and Cons

      • Simplifies SMS communication for businesses

      • Tracks engagement metrics effectively

      • Compatible with all devices for ease of use

      • Limited features beyond SMS communication

      • Not suitable for complex communication needs

      • Facilitates secure transactions through messaging.

      • User-friendly interface for quick communication.

      • Integrates well with social media platforms.

      • May not scale well for larger organizations.

      • Limited advanced features compared to competitors.

      Positive Reviews

      No reviews available for the product

      No reviews available for the product

      List of Customers

      Customers

      Neighborhood Credit Union

      Neighborhood Credit Union

      Mathnasium

      Mathnasium

      Nissan

      Nissan

      Farmers Insurance

      Farmers Insurance

      Media and Screenshots

      Screenshots

      Product screenshot

      1 Screenshots

      Group Message

      6 Screenshots

      Videos

      video-0

      1 Videos

      video-0

      4 Videos

      Top Alternatives to Zipwhip and Text Request in 2026

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      Disclaimer: This research has been collated from a variety of authoritative sources. We welcome your feedback at [email protected].

      Frequently asked questions

      Which is better, Zipwhip or Text Request?
      Text Request edges out the other on user ratings (4.6 vs 3.9). That said, the best pick depends on your use case — use the comparison tables above to evaluate each dimension.
      Do Zipwhip and Text Request offer a free trial?
      Zipwhip offers a free trial. Text Request does not.
      What is the starting price of Zipwhip vs Text Request?
      Zipwhip starts at $35 /Month. Text Request starts at $59 /month.
      What are the top alternatives to Zipwhip?
      Top alternatives to Zipwhip include CometChat, Podium, MOBtexting, SimpleTexting, Twilio Flex.
      What are the top alternatives to Text Request?
      Top alternatives to Text Request include Textable, Salesmsg, MOBtexting, MessageDesk, Zipwhip.

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