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Zenoss vs Retrace Comparison

Last updated:

Zenoss

3.9(42 reviews)

Starting at Contact for pricing

  • Large Enterprises
  • Medium Business

Zenoss Cloud is a cutting-edge SaaS-based platform designed to streamline IT operations in both on-premises and cloud environments. With its full-stack monitoring and observability capabilities, Zenoss enables businesses…

Retrace

4.1(58 reviews)

Starting at Contact for pricing

  • Free Trial
  • Individuals
  • Medium Business

Retrace is a suite of application performance monitoring tools that empower development teams to find, understand and fix inefficiencies at the source. It has deep hands-on experience with APM tools, and goal has been to…

Retrace leads on user satisfaction with a 4.1-star rating across 58 reviews.

Zenoss vs Retrace — at a glance

FeatureZenossRetrace
Rating3.9 / 54.1 / 5
Reviews4258
Starting priceContact for pricingContact for pricing
Free trial No Yes
Free version No No
Best forLarge Enterprises, Medium Business, Small BusinessIndividuals, Medium Business, Small Business
CategoryApplication Performance Monitoring (APM) ToolsApplication Performance Monitoring (APM) Tools
PlatformsSaaS/Web/CloudSaaS/Web/Cloud
APIAvailable
Support modes24/7 (Live rep), Business Hours, OnlineBusiness Hours
CertificationsSOC 2, GDPR
Data residencyGlobalUS

Key differences between Zenoss and Retrace

  • Free trial: Retrace offers a free trial; Zenoss does not.
  • Target audience: Zenoss is built for Large Enterprises and Medium Business, while Retrace targets Individuals and Medium Business.
  • User satisfaction: Retrace scores higher with a 4.1-star average.
  • Deployment: Zenoss supports SaaS/Web/Cloud; Retrace supports SaaS/Web/Cloud.

Zenoss vs Retrace — find the better fit before you commit.

01

Which tool fits your team best

02

Which is actually cheaper for your team size

03

Where each product wins, per real buyers

Most Application Performance Monitoring (APM) Tools tools look identical on paper. This comparison cuts to the differences that matter — pricing structure, team fit, and what real buyers found after signing up.

Zenoss - Application Performance Monitoring (APM) Tools
Talk to an expert
Talk to an expert
Retrace - Application Performance Monitoring (APM) Tools
Talk to an expert
Talk to an expert

Biggest differences

Start here before you go deeper into features.

Zenoss

Best for large IT teams needing comprehensive, AI-driven full-stack monitoring.

Choose if
  • You manage complex hybrid IT environments combining data centers and cloud.
  • Your team requires AI-powered automation to reduce manual IT workload.
  • You need deep, contextual insights from normalized and streamed machine data.
Consider alternatives if
  • You are a small organization without dedicated IT expertise.
  • You need a quick, simple setup with minimal training requirements.

Retrace

Best for developer-focused application performance monitoring and troubleshooting.

Choose if
  • You are a small to medium software development or DevOps team focused on app delivery.
  • You need a streamlined, intuitive interface that simplifies identifying and fixing app inefficiencies.
  • You want expert-backed APM functionality that enhances troubleshooting productivity and application optimization.
Consider alternatives if
  • You require broad IT operations monitoring beyond application performance metrics.
  • Your team includes non-technical stakeholders needing simplified dashboards and easy accessibility.

Zenoss: Best for large IT teams needing comprehensive, AI-driven full-stack monitoring. Retrace: Best for developer-focused application performance monitoring and troubleshooting.

Description

Zenoss Cloud is a cutting-edge SaaS-based platform designed to streamline IT operations in both on-premises and cloud environments. With its full-stack monitoring and observability ... Read More about Zenoss

Retrace is a suite of application performance monitoring tools that empower development teams to find, understand and fix inefficiencies at the source. It has deep hands-on experience with ... Read More about Retrace

Free Trial Availability

  • No free trial
  • Free Trial available

Spotsaas Score

What's this? ↗

8.9/10

8.3/10

User Ratings

Based on verified Spotsaas reviews

3.9

(42)

4.1

(58)

Best Company Size

51-500 employees500+ employees
Small businessesMedium businesses
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Get pricing help

Software Demo

Demo

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How do Zenoss and Retrace Compare on Features?

Total Features

9 Features

9 Features

Unique Features

No unique features

No unique features

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Get Quote

Compare Zenoss and Retrace on pricing

Review starting price, plan structure, and free-trial access side by side so you can see which option fits your budget and buying process.

Other Details

Organization Types supported

  • Individuals
  • Medium Business
  • Small Business
  • Freelancers
  • Large Enterprises
  • Individuals
  • Medium Business
  • Small Business
  • Freelancers
  • Large Enterprises

Platforms Supported

  • Browser Based (Cloud)
  • Mobile - Android
  • Mobile - iOS
  • Installed - Windows
  • Installed - Mac
  • Browser Based (Cloud)
  • Browser Based (Cloud)
  • Mobile - Android
  • Mobile - iOS
  • Installed - Windows
  • Installed - Mac
  • Browser Based (Cloud)

Modes of support

  • 24/7 (Live rep)
  • Business Hours
  • Online
  • 24/7 (Live rep)
  • Business Hours
  • Online

API Support

  • Available
  • Not Available
Get help choosing
Get help choosing

Security & Compliance

Certifications, data handling, and security controls for IT and compliance evaluators.

SOC 2

✓ Yes

GDPR

✓ Yes

ISO 27001

✗ No

Single Sign-On (SSO)

✓ Yes

Multi-Factor Auth (MFA)

✓ Yes

Data Encryption

✓ Yes

Audit Logs

✓ Yes

Data Residency

🌐 Global
🇺🇸 US

Zenoss User Reviews & Rating Comparison

User Ratings

Rating Distribution

7

12

2

1

0

35

20

3

0

0

Spotsaas Editor’s POV generated by AI

Buyer sentiment

Buyers appreciate Zenoss for its powerful AIOps-driven monitoring and comprehensive infrastructure visibility but note its complexity and steep learning curve.

What buyers like

  • AI-driven automation
  • Comprehensive full-stack monitoring
  • Integration flexibility

Common complaints

  • Complex setup process
  • Steep learning curve for smaller teams

Buyer sentiment

Users appreciate Retrace’s expert-backed, streamlined approach to application performance monitoring but note a learning curve and limited scope beyond developer teams.

What buyers like

  • Ease of troubleshooting
  • Reliability of monitoring
  • Intuitive user interface

Common complaints

  • Limited feature breadth
  • Initial learning curve

Pros and Cons

  • Seamless integration with both traditional data centers and cloud-native environments

  • AI-driven operations (AIOps) automate decision-making and reduce IT workload

  • Full-stack monitoring provides comprehensive visibility across IT infrastructure

  • Setup can be time-consuming, especially for legacy system migrations

  • Complexity may overwhelm smaller organizations without specialized expertise

  • Streamlines troubleshooting and optimization to enhance productivity

  • Expert-backed and reliable APM functionality

  • Intuitive interface that removes obstacles to improving application delivery

  • Narrow focus on APM limits broader IT operations capabilities

  • Primarily designed for developers, limiting accessibility for other teams

Positive Reviews

No reviews available for the product

No reviews available for the product

Negative Reviews

No reviews available for the product

No reviews available for the product

List of Customers

Customers

Atos

Atos

VMware

VMware

Cognizant

Cognizant

No Customers information available.

Media and Screenshots

Screenshots

Impact Dashboard

4 Screenshots

Combining your logs with lightweight code profiling

5 Screenshots

Videos

video-0

4 Videos

video-0

4 Videos

Top Alternatives to Zenoss and Retrace in 2026

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Disclaimer: This research has been collated from a variety of authoritative sources. We welcome your feedback at [email protected].

Frequently asked questions

Which is better, Zenoss or Retrace?
Retrace edges out the other on user ratings (4.1 vs 3.9). That said, the best pick depends on your use case — use the comparison tables above to evaluate each dimension.
Do Zenoss and Retrace offer a free trial?
Retrace offers a free trial. Zenoss does not.
What is the starting price of Zenoss vs Retrace?
Zenoss starts at Contact for pricing. Retrace starts at Contact for pricing.
What are the top alternatives to Zenoss?
Top alternatives to Zenoss include ManageEngine Applications Manager, Scout APM, Datadog APM, AppDynamics, Dynatrace.
What are the top alternatives to Retrace?
Top alternatives to Retrace include AppLink.io, AppDoctor, Scout APM, Datadog APM, AppDynamics.

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