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zenloop vs GrowthScore vs Zonka Feedback Comparison

Last updated:

zenloop

Starting at Contact for pricing

  • Large Enterprises
  • Medium Business

Zenloop is a unified experience monitoring platform featuring Net Promoter Score (NPS). Automate customer retention with this handy SaaS solution. Harness AI-driven analysis to swiftly glean customer feedback from every…

GrowthScore

4.2(7 reviews)

Starting at $19 /Month

  • Free Trial
  • Large Enterprises
  • Medium Business

Growth Score is NPS software, a leader in Net Promoter measurement services. GrowthScore lets user collect customer feedback through multiple channels and turn that information into actionable insights that help guide bu…

Zonka Feedback

4.7(130 reviews)

Starting at $24 /Month

  • Free Trial
  • Large Enterprises
  • Medium Business

NPS Software gathers customer feedback to create a better experience for users. The easiest way to listen in on every conversation that matters, Zonka helps to create a platform where customers can freely talk about bran…

GrowthScore leads on user satisfaction with a 4.2-star rating across 7 reviews.

zenloop vs GrowthScore vs Zonka Feedback — at a glance

FeaturezenloopGrowthScoreZonka Feedback
Rating4.2 / 54.7 / 5
Reviews7130
Starting priceContact for pricing$19 /Month$24 /Month
Free trial No Yes Yes
Free version No No No
Best forLarge Enterprises, Medium Business, Small BusinessLarge Enterprises, Medium Business, Small BusinessLarge Enterprises, Medium Business, Small Business
CategoryExperience Management SoftwareNPS SoftwareNPS Software
PlatformsSaaS/Web/Cloud, Mobile - Android, Mobile - iOSSaaS/Web/CloudSaaS/Web/Cloud, Mobile - Android, Mobile - iOS
APIAvailableAvailableAvailable
Support modesOnlineOnlineBusiness Hours, Online
CertificationsGDPRGDPRGDPR
Data residencyGlobalUSGlobal

Key differences between zenloop and GrowthScore

  • Pricing: GrowthScore starts at $19 /Month. zenloop pricing is not publicly listed.
  • Free trial: GrowthScore offers a free trial; zenloop does not.
  • Deployment: zenloop supports SaaS/Web/Cloud, Mobile - Android, Mobile - iOS; GrowthScore supports SaaS/Web/Cloud.

Compare zenloop vs GrowthScore vs Zonka Feedback — and walk away knowing which one fits.

01

Which tool fits your team best

02

Which is actually cheaper for your team size

03

Where each product wins, per real buyers

Most Experience Management Software tools look identical on paper. This comparison cuts to the differences that matter — pricing structure, team fit, and what real buyers found after signing up.

zenloop - New SaaS Software
Talk to an expert
Talk to an expert
GrowthScore - NPS Software
Talk to an expert
Talk to an expert

Biggest differences

Start here before you go deeper into features.

zenloop

Best for automating customer retention through AI-driven NPS analysis.

Choose if
  • You need a unified platform to monitor customer experience end-to-end.
  • You want to leverage AI to quickly analyze customer feedback.
  • You require tailored plans to retain satisfied customers and re-engage unhappy ones.
Consider alternatives if
  • You lack sufficient customer feedback data to benefit from AI analysis.
  • You need a solution focused beyond NPS and customer retention strategies.

GrowthScore

Best for mid-to-large teams needing multi-channel NPS and actionable insights.

Choose if
  • You require robust Net Promoter Score measurement across multiple feedback channels.
  • Your team needs actionable customer insights to guide strategic business decisions.
  • Your company size is medium to large (51+ employees) with complex feedback needs.
Consider alternatives if
  • You are a very small business with minimal customer feedback requirements.
  • You need a fully self-serve, low-cost NPS tool with transparent pricing upfront.

Zonka Feedback

Best for customizable, easy-to-use NPS surveys with strong offline capabilities.

Choose if
  • You need flexible survey building with templates and advanced logic.
  • Your team requires robust offline survey tools for data collection.
  • You want strong API integration to customize data workflows.
Consider alternatives if
  • You require advanced AI-driven analytics for deep survey insights.
  • You need comprehensive export options, especially full feedback PDFs.

zenloop: Best for automating customer retention through AI-driven NPS analysis. GrowthScore: Best for mid-to-large teams needing multi-channel NPS and actionable insights.

Description

Zenloop is a unified experience monitoring platform featuring Net Promoter Score (NPS). Automate customer retention with this handy SaaS solution. Harness AI-driven analysis to swiftly ... Read More about zenloop

Growth Score is NPS software, a leader in Net Promoter measurement services. GrowthScore lets user collect customer feedback through multiple channels and turn that information into ... Read More about GrowthScore

NPS Software gathers customer feedback to create a better experience for users. The easiest way to listen in on every conversation that matters, Zonka helps to create a platform where ... Read More about Zonka Feedback

Entry Level Pricing

  • Not Available
  • Starts from $19
  • Starts from $24 , Billed Yearly

Free Trial Availability

  • No free trial

Spotsaas Score

What's this? ↗

Not Available

8.3/10

9.8/10

User Ratings

Based on verified Spotsaas reviews

4.2

(7)

Best Company Size

51-500 employees500+ employees
Small BusinessMedium Business
Get pricing help
Get pricing help

Software Demo

Demo

No software demo available

GrowthScore has not given any software demo yet

If you're the owner of this profile, add your demo.Contact us

Need a second opinion?

Get shortlist help from a software advisor

Share your priorities, budget, and team needs, and we’ll help you narrow the options and understand the tradeoffs before you talk to vendors.

How do zenloop, GrowthScore and Zonka Feedback Compare on Features?

Total Features

5 Features

12 Features

28 Features

Unique Features

No unique features

No unique features

No unique features

Get Quote
Get Quote

Compare zenloop, GrowthScore and Zonka Feedback on pricing

Review starting price, plan structure, and free-trial access side by side so you can see which option fits your budget and buying process.

Pricing Option

        Starting From

        • Not Available
        • $19
        • $24 , Billed Yearly

        Pricing Plans

        • Not Available
        • Not Available
        • Essential

          • Offline and Kiosk Survey : 1 Device Licenses Add Devices : 0 (based upon the devices, the pricing varies)

          • Add Devices : 0 (based upon the devices, the pricing varies)

          • 1,000 Online Responses

          Show more +

        • Professional

          • Offline and Kiosk Survey : 4 Devices Licenses Add Devices : 0 (based upon the devices, the pricing varies)

          • Add Devices : 0 (based upon the devices, the pricing varies)

          • Unlimited Online Responses

          Show more +

        • Growth

          • Offline and Kiosk Survey : 10 Devices Licenses Add Devices : 0 (based upon the devices, the pricing varies)

          • Add Devices : 0 (based upon the devices, the pricing varies)

          • Unlimited Online Responses

          Show more +

        • Browse all pricing plans

        Pricing Page

        Pricing information not available

        GrowthScore pricing
        Zonka Feedback pricing

        Other Details

        Organization Types supported

        • Large Enterprises
        • Medium Business
        • Small Business
        • Freelancers
        • Individuals
        • Large Enterprises
        • Medium Business
        • Small Business
        • Freelancers
        • Individuals
        • Large Enterprises
        • Medium Business
        • Small Business
        • Freelancers
        • Individuals

        Platforms Supported

        • Browser Based (Cloud)
        • Mobile - Android
        • Mobile - iOS
        • Installed - Windows
        • Installed - Mac
        • Browser Based (Cloud)
        • Mobile - Android
        • Mobile - iOS
        • Installed - Windows
        • Installed - Mac
        • Browser Based (Cloud)
        • Mobile - Android
        • Mobile - iOS
        • Installed - Windows
        • Installed - Mac

        Modes of support

        • 24/7 (Live rep)
        • Business Hours
        • Online
        • 24/7 (Live rep)
        • Business Hours
        • Online
        • 24/7 (Live rep)
        • Business Hours
        • Online

        API Support

        • Available
        • Available
        • Available
        Get help choosing
        Get help choosing

        Security & Compliance

        Certifications, data handling, and security controls for IT and compliance evaluators.

        HIPAA

        ✗ No
        ✗ No

        GDPR

        ✓ Yes
        ✓ Yes

        Single Sign-On (SSO)

        Data Encryption

        ✓ Yes

        Data Residency

        🌐 Global
        🇺🇸 US

        zenloop vs GrowthScore User Reviews & Rating Comparison

        User Ratings

        No reviews available for the product

        4.2

        (based on 7 reviews)

        Rating Distribution

        12

        1

        0

        0

        0

        0

        0

        0

        0

        0

        47

        1

        0

        0

        0

        Spotsaas Editor’s POV generated by AI

        What buyers like

        • Automated customer retention
        • AI-driven feedback analysis
        • NPS monitoring

        Common complaints

        • May require integration with existing systems
        • Limited to NPS-focused metrics
        • Not suitable for small businesses

        Buyer sentiment

        Overall positive sentiment with appreciation for multi-channel feedback and actionable insights, tempered by concerns about pricing transparency and limited user feedback.

        What buyers like

        • Multi-channel feedback collection
        • Actionable insights
        • NPS measurement accuracy

        Common complaints

        • Pricing transparency
        • Limited user reviews

        Buyer sentiment

        Users generally praise Zonka Feedback for its ease of use, customization, and strong offline survey capabilities, though some desire more advanced analytics and export features.

        What buyers like

        • Ease of use
        • Customizable surveys
        • Offline survey tools

        Common complaints

        • Lack of advanced analytics
        • Limited feedback export options

        Pros and Cons

        • Automates customer retention efforts

        • Provides deep insights through AI analysis

        • Focuses on maximizing customer lifetime value

        • Integration with existing systems may be needed

        • Primarily focuses on NPS metrics

        • Multi-channel customer feedback collection

        • Actionable insights for business decision making

        • Strong Net Promoter Score measurement capabilities

        • Limited publicly available pricing information

        • Smaller user base with only 7 ratings

        • Easy to use and clean interface suitable for enterprise products

        • Powerful survey-building features including templates and survey logic

        • Robust API and excellent offline survey tools

        • Lack of application intelligence behind surveys

        • Limitations in downloading all feedback comments in PDF format

        Positive Reviews

        No reviews available for the product

        No reviews available for the product

        No reviews available for the product

        List of Customers

        Customers

        HelloFresh

        HelloFresh

        Douglas

        Douglas

        Jochen Schweizer

        Jochen Schweizer

        No Customers information available.

        Leroy Merlin

        Leroy Merlin

        SAP

        SAP

        BCG

        BCG

        Media and Screenshots

        Screenshots

        Active Surveys

        1 Screenshots

        screenshot

        3 Screenshots

        Videos

        video-0

        2 Videos

        No videos available.

        Expand your shortlist

        Add another option to compare side by side

        Search by product name to compare pricing, fit, and buyer feedback in one view.

        Disclaimer: This research has been collated from a variety of authoritative sources. We welcome your feedback at [email protected].

        Frequently asked questions

        Which is better, zenloop or GrowthScore?
        GrowthScore edges out the other on user ratings (4.2 vs -1.0). That said, the best pick depends on your use case — use the comparison tables above to evaluate each dimension.
        Do zenloop and GrowthScore offer a free trial?
        GrowthScore offers a free trial. zenloop does not.
        What is the starting price of zenloop vs GrowthScore?
        zenloop starts at Contact for pricing. GrowthScore starts at $19 /Month.
        What are the top alternatives to zenloop?
        Top alternatives to zenloop include GrowthScore, Advize.ai, involve.ai, Churn360, Qualified.
        What are the top alternatives to GrowthScore?
        Top alternatives to GrowthScore include Zonka Feedback, FeedbackLink, SoluCX, UserSpeaks, HockeyStack Surveys.

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