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Zendesk Explore vs Deep.BI Comparison

Last updated:

Zendesk Explore

3.6(26 reviews)

Starting at $49 /User/Month

  • Free Trial
  • Large Enterprises
  • Medium Business

Zendesk Explore is a no-code business intelligence software platform that powers data-driven decision making and provides actionable insights to improve the quality of service business or organization provides. Explore c…

Deep.BI

5.0(2 reviews)

Starting at Contact for pricing

  • Free Trial
  • Large Enterprises
  • Medium Business

DeepBI is a business intelligence software that helps to easily create reports and visualizations from company's data. It also provides real-time monitoring of KPIs in order to save time, money and efforts. DeepBI has a…

Deep.BI leads on user satisfaction with a 5.0-star rating across 2 reviews.

Zendesk Explore vs Deep.BI — at a glance

FeatureZendesk ExploreDeep.BI
Rating3.6 / 55.0 / 5
Reviews262
Starting price$49 /User/MonthContact for pricing
Free trial Yes Yes
Free version No No
Best forLarge Enterprises, Medium Business, Small BusinessLarge Enterprises, Medium Business, Small Business
CategoryBusiness Intelligence SoftwareBusiness Intelligence Software
PlatformsSaaS/Web/CloudSaaS/Web/Cloud
APIAvailable
Support modes24/7 (Live rep), Business Hours, OnlineOnline
CertificationsSOC 2
Data residencyGlobalGlobal

Key differences between Zendesk Explore and Deep.BI

  • Pricing: Zendesk Explore starts at $49 /User/Month. Deep.BI pricing is not publicly listed.
  • User satisfaction: Deep.BI scores higher with a 5.0-star average.
  • Deployment: Zendesk Explore supports SaaS/Web/Cloud; Deep.BI supports SaaS/Web/Cloud.

Zendesk Explore vs Deep.BI — find the better fit before you commit.

01

Which tool fits your team best

02

Which is actually cheaper for your team size

03

Where each product wins, per real buyers

Most Business Intelligence Software tools look identical on paper. This comparison cuts to the differences that matter — pricing structure, team fit, and what real buyers found after signing up.

Zendesk Explore - Business Intelligence Software
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Talk to an expert
Deep.BI - Business Intelligence Software
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Talk to an expert

Biggest differences

Start here before you go deeper into features.

Zendesk Explore

Best for

Large Enterprises, Medium Business, Small Business

Deep.BI

Best for

Large Enterprises, Medium Business, Small Business

Zendesk Explore typically suits Large Enterprises and Medium Business. Deep.BI tends to fit Large Enterprises and Medium Business better. The right choice depends on your team size, workflow, and whether a free trial matters.

Description

Zendesk Explore is a no-code business intelligence software platform that powers data-driven decision making and provides actionable insights to improve the quality of service business or ... Read More about Zendesk Explore

DeepBI is a business intelligence software that helps to easily create reports and visualizations from company's data. It also provides real-time monitoring of KPIs in order to save time, ... Read More about Deep.BI

Entry Level Pricing

  • Starts from $49
  • Not Available

Free Trial Availability

  • Free Trial available
  • Free Trial available

Spotsaas Score

What's this? ↗

8.3/10

7.9/10

User Ratings

Based on verified Spotsaas reviews

3.6

(26)
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Software Demo

Demo

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How do Zendesk Explore and Deep.BI Compare on Features?

Total Features

8 Features

5 Features

Unique Features

No unique features

No unique features

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Get Quote

Compare Zendesk Explore and Deep.BI on pricing

Review starting price, plan structure, and free-trial access side by side so you can see which option fits your budget and buying process.

Pricing Option

      Starting From

      • $49
      • Not Available

      Pricing Plans

      • Not Available
      • Not Available

      Pricing Page

      Zendesk Explore pricing
      Deep.BI pricing

      Other Details

      Organization Types supported

      • Medium Business
      • Freelancers
      • Large Enterprises
      • Small Business
      • Individuals
      • Medium Business
      • Freelancers
      • Large Enterprises
      • Small Business
      • Individuals

      Platforms Supported

      • Mobile - Android
      • Browser Based (Cloud)
      • Mobile - iOS
      • Installed - Windows
      • Installed - Mac
      • Browser Based (Cloud)
      • Mobile - Android
      • Browser Based (Cloud)
      • Mobile - iOS
      • Installed - Windows
      • Installed - Mac
      • Browser Based (Cloud)

      Modes of support

      • 24/7 (Live rep)
      • Business Hours
      • Online
      • 24/7 (Live rep)
      • Business Hours
      • Online

      API Support

      • Available
      • Not Available
      Get help choosing
      Get help choosing

      Security & Compliance

      Certifications, data handling, and security controls for IT and compliance evaluators.

      SOC 2

      ✓ Yes

      HIPAA

      ✗ No
      ✗ No

      Data Encryption

      ✓ Yes

      Data Residency

      🌐 Global
      🌐 Global

      Zendesk Explore User Reviews & Rating Comparison

      User Ratings

      3.6

      (based on 26 reviews)

      Rating Distribution

      0

      0

      0

      0

      0

      3

      1

      0

      0

      0

      Spotsaas Editor’s POV generated by AI

      Buyer sentiment

      Buyer sentiment is mixed to positive across 26 reviews, with clear strengths and a few common watchouts.

      What buyers like

      • No-code platform
      • Actionable insights
      • Data visualization

      Common complaints

      • Limited customization
      • May require training
      • Dependent on data quality

      Buyer sentiment

      Buyer sentiment is very strong across 4 reviews, with consistently positive feedback.

      What buyers like

      • Easy report creation
      • Real-time KPI monitoring
      • User-friendly interface

      Common complaints

      • Limited advanced analytics
      • Can be expensive
      • Integration challenges with other systems

      Pros and Cons

      • User-friendly interface simplifies data analysis.

      • Offers actionable insights for service improvement.

      • No-code solution makes it accessible to non-technical users.

      • Customization options may be limited for advanced users.

      • Training may be necessary for effective use.

      • User-friendly interface makes data access easy.

      • Real-time KPI monitoring supports timely decision-making.

      • Built-in SQL query builder simplifies complex requests.

      • Limited advanced analytics may restrict insights.

      • Integration with other systems can be challenging.

      Positive Reviews

      No reviews available for the product

      No reviews available for the product

      Media and Screenshots

      Screenshots

      Zendesk Explore : Dashboard screenshot

      2 Screenshots

      No screenshots available.

      Videos

      video-0

      1 Videos

      video-0

      1 Videos

      Top Alternatives to Zendesk Explore and Deep.BI in 2026

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      Disclaimer: This research has been collated from a variety of authoritative sources. We welcome your feedback at [email protected].

      Frequently asked questions

      Which is better, Zendesk Explore or Deep.BI?
      Deep.BI edges out the other on user ratings (5.0 vs 3.6). That said, the best pick depends on your use case — use the comparison tables above to evaluate each dimension.
      Do Zendesk Explore and Deep.BI offer a free trial?
      Yes, both Zendesk Explore and Deep.BI offer a free trial.
      What is the starting price of Zendesk Explore vs Deep.BI?
      Zendesk Explore starts at $49 /User/Month. Deep.BI starts at Contact for pricing.
      What are the top alternatives to Zendesk Explore?
      Top alternatives to Zendesk Explore include Evidence, Databox, ManageEngine Analytics Plus, Metric.ai, Dundas BI.
      What are the top alternatives to Deep.BI?
      Top alternatives to Deep.BI include Entrinsik Informer, Sisense, Tableau, SAS Business Intelligence, SAP BusinessObjects BI.

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