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YesInsights vs GrowthScore vs Zonka Feedback Comparison

Last updated:

YesInsights

4.9(26 reviews)

Starting at $20 /Month

  • Free Trial
  • Large Enterprises
  • Medium Business

YesInsights is an intuitive and powerful NPS Software that aims to help companies manage their Net Promoter System with an easy-to-use Content Management System (CMS) that's fully integrated with the customer database an…

GrowthScore

4.2(7 reviews)

Starting at $19 /Month

  • Free Trial
  • Large Enterprises
  • Medium Business

Growth Score is NPS software, a leader in Net Promoter measurement services. GrowthScore lets user collect customer feedback through multiple channels and turn that information into actionable insights that help guide bu…

Zonka Feedback

4.7(130 reviews)

Starting at $24 /Month

  • Free Trial
  • Large Enterprises
  • Medium Business

NPS Software gathers customer feedback to create a better experience for users. The easiest way to listen in on every conversation that matters, Zonka helps to create a platform where customers can freely talk about bran…

YesInsights leads on user satisfaction with a 4.9-star rating across 26 reviews.

SpotSaaS Analysis

YesInsightsGrowthScoreZonka Feedback

The core difference lies in the target audience and complexity of features: YesInsights is tailored for small to medium businesses seeking quick and customizable NPS surveys, while GrowthScore is designed for mid-to-large teams that require multi-channel feedback and actionable insights. Ideal buyers for YesInsights are smaller organizations looking for ease of use, whereas GrowthScore is best suited for larger teams that need comprehensive data to inform strategic decisions.

- Best for small to medium businesses - Quick and customizable NPS surveys - Easy-to-use interface - Fast survey creation and deployment - Integrates with customer database - Affordable at $20

- Best for mid-to-large teams - Multi-channel NPS measurement - Actionable customer insights - Supports strategic business decisions - Robust data analysis features - Competitive pricing at $19

YesInsights vs GrowthScore vs Zonka Feedback — at a glance

FeatureYesInsightsGrowthScoreZonka Feedback
Rating4.9 / 54.2 / 54.7 / 5
Reviews267130
Starting price$20 /Month$19 /Month$24 /Month
Free trial Yes Yes Yes
Free version No No No
Best forLarge Enterprises, Medium Business, Small BusinessLarge Enterprises, Medium Business, Small BusinessLarge Enterprises, Medium Business, Small Business
CategoryNPS SoftwareNPS SoftwareNPS Software
PlatformsSaaS/Web/CloudSaaS/Web/CloudSaaS/Web/Cloud, Mobile - Android, Mobile - iOS
APIAvailableAvailableAvailable
Support modes24/7 (Live rep), OnlineOnlineBusiness Hours, Online
CertificationsGDPRGDPRGDPR
Data residencyUSUSGlobal

Key differences between YesInsights and GrowthScore

  • Pricing: YesInsights starts at $20 /Month, while GrowthScore starts at $19 /Month.
  • User satisfaction: YesInsights scores higher with a 4.9-star average.
  • Deployment: YesInsights supports SaaS/Web/Cloud; GrowthScore supports SaaS/Web/Cloud.

Compare YesInsights vs GrowthScore vs Zonka Feedback — and walk away knowing which one fits.

01

Which tool fits your team best

02

Which is actually cheaper for your team size

03

Where each product wins, per real buyers

Most NPS Software tools look identical on paper. This comparison cuts to the differences that matter — pricing structure, team fit, and what real buyers found after signing up.

YesInsights - NPS Software
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Talk to an expert
GrowthScore - NPS Software
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Talk to an expert

Biggest differences

Start here before you go deeper into features.

YesInsights

Best for small to medium businesses needing quick, customizable NPS surveys.

Choose if
  • You want an easy-to-use interface for fast survey creation and deployment.
  • You need customizable surveys integrated with your customer database and NPS dashboard.
  • You prefer a simple, streamlined setup with minimal technical complexity.
Consider alternatives if
  • Your organization requires extensive third-party integrations for complex workflows.
  • Your team needs advanced survey features and complex customizations without support.

GrowthScore

Best for mid-to-large teams needing multi-channel NPS and actionable insights.

Choose if
  • You require robust Net Promoter Score measurement across multiple feedback channels.
  • Your team needs actionable customer insights to guide strategic business decisions.
  • Your company size is medium to large (51+ employees) with complex feedback needs.
Consider alternatives if
  • You are a very small business with minimal customer feedback requirements.
  • You need a fully self-serve, low-cost NPS tool with transparent pricing upfront.

Zonka Feedback

Best for customizable, easy-to-use NPS surveys with strong offline capabilities.

Choose if
  • You need flexible survey building with templates and advanced logic.
  • Your team requires robust offline survey tools for data collection.
  • You want strong API integration to customize data workflows.
Consider alternatives if
  • You require advanced AI-driven analytics for deep survey insights.
  • You need comprehensive export options, especially full feedback PDFs.

YesInsights: Best for small to medium businesses needing quick, customizable NPS surveys. GrowthScore: Best for mid-to-large teams needing multi-channel NPS and actionable insights.

Description

YesInsights is an intuitive and powerful NPS Software that aims to help companies manage their Net Promoter System with an easy-to-use Content Management System (CMS) that's fully ... Read More about YesInsights

Growth Score is NPS software, a leader in Net Promoter measurement services. GrowthScore lets user collect customer feedback through multiple channels and turn that information into ... Read More about GrowthScore

NPS Software gathers customer feedback to create a better experience for users. The easiest way to listen in on every conversation that matters, Zonka helps to create a platform where ... Read More about Zonka Feedback

Entry Level Pricing

  • Starts from $20
  • Starts from $19
  • Starts from $24 , Billed Yearly

Free Trial Availability

  • Free Trial available

Spotsaas Score

What's this? ↗

8.8/10

8.3/10

9.8/10

User Ratings

Based on verified Spotsaas reviews

4.9

(26)

4.2

(7)

Best Company Size

Small BusinessMedium Business
51-500 employees500+ employees
Small BusinessMedium Business
Get pricing help
Get pricing help

Software Demo

Demo

No software demo available

GrowthScore has not given any software demo yet

If you're the owner of this profile, add your demo.Contact us

Need a second opinion?

Get shortlist help from a software advisor

Share your priorities, budget, and team needs, and we’ll help you narrow the options and understand the tradeoffs before you talk to vendors.

How do YesInsights, GrowthScore and Zonka Feedback Compare on Features?

Total Features

16 Features

12 Features

28 Features

Unique Features

No unique features

No unique features

No unique features

Get Quote
Get Quote

Compare YesInsights, GrowthScore and Zonka Feedback on pricing

Review starting price, plan structure, and free-trial access side by side so you can see which option fits your budget and buying process.

Pricing Option

        Starting From

        • $20
        • $19
        • $24 , Billed Yearly

        Pricing Plans

        • Not Available
        • Not Available
        • Essential

          • Offline and Kiosk Survey : 1 Device Licenses Add Devices : 0 (based upon the devices, the pricing varies)

          • Add Devices : 0 (based upon the devices, the pricing varies)

          • 1,000 Online Responses

          Show more +

        • Professional

          • Offline and Kiosk Survey : 4 Devices Licenses Add Devices : 0 (based upon the devices, the pricing varies)

          • Add Devices : 0 (based upon the devices, the pricing varies)

          • Unlimited Online Responses

          Show more +

        • Growth

          • Offline and Kiosk Survey : 10 Devices Licenses Add Devices : 0 (based upon the devices, the pricing varies)

          • Add Devices : 0 (based upon the devices, the pricing varies)

          • Unlimited Online Responses

          Show more +

        • Browse all pricing plans

        Pricing Page

        YesInsights pricing
        GrowthScore pricing
        Zonka Feedback pricing

        Other Details

        Organization Types supported

        • Large Enterprises
        • Medium Business
        • Small Business
        • Freelancers
        • Individuals
        • Large Enterprises
        • Medium Business
        • Small Business
        • Freelancers
        • Individuals
        • Large Enterprises
        • Medium Business
        • Small Business
        • Freelancers
        • Individuals

        Platforms Supported

        • Browser Based (Cloud)
        • Mobile - Android
        • Mobile - iOS
        • Installed - Windows
        • Installed - Mac
        • Browser Based (Cloud)
        • Mobile - Android
        • Mobile - iOS
        • Installed - Windows
        • Installed - Mac
        • Browser Based (Cloud)
        • Mobile - Android
        • Mobile - iOS
        • Installed - Windows
        • Installed - Mac

        Modes of support

        • 24/7 (Live rep)
        • Business Hours
        • Online
        • 24/7 (Live rep)
        • Business Hours
        • Online
        • 24/7 (Live rep)
        • Business Hours
        • Online

        API Support

        • Available
        • Available
        • Available
        Get help choosing
        Get help choosing

        Security & Compliance

        Certifications, data handling, and security controls for IT and compliance evaluators.

        HIPAA

        ✗ No
        ✗ No

        GDPR

        ✓ Yes
        ✓ Yes

        Single Sign-On (SSO)

        Data Encryption

        ✓ Yes

        Data Residency

        🇺🇸 US
        🇺🇸 US

        YesInsights vs GrowthScore User Reviews & Rating Comparison

        User Ratings

        4.2

        (based on 7 reviews)

        Rating Distribution

        10

        2

        0

        0

        0

        0

        0

        0

        0

        0

        47

        1

        0

        0

        0

        Spotsaas Editor’s POV generated by AI

        Buyer sentiment

        Users overwhelmingly praise YesInsights for its ease of use, fast setup, and customizable survey capabilities, though some note limitations in integrations and complexity for new users.

        What buyers like

        • Ease of use
        • Customization options
        • Quick setup

        Common complaints

        • Limited integrations
        • Complexity for new users

        Buyer sentiment

        Overall positive sentiment with appreciation for multi-channel feedback and actionable insights, tempered by concerns about pricing transparency and limited user feedback.

        What buyers like

        • Multi-channel feedback collection
        • Actionable insights
        • NPS measurement accuracy

        Common complaints

        • Pricing transparency
        • Limited user reviews

        Buyer sentiment

        Users generally praise Zonka Feedback for its ease of use, customization, and strong offline survey capabilities, though some desire more advanced analytics and export features.

        What buyers like

        • Ease of use
        • Customizable surveys
        • Offline survey tools

        Common complaints

        • Lack of advanced analytics
        • Limited feedback export options

        Pros and Cons

        • Easy-to-use interface enabling quick survey creation

        • Customizable surveys allowing precise feedback collection

        • Fast setup saving time for users

        • Limited integration options restricting advanced functionality

        • Complexity of rich features can overwhelm new users without support

        • Multi-channel customer feedback collection

        • Actionable insights for business decision making

        • Strong Net Promoter Score measurement capabilities

        • Limited publicly available pricing information

        • Smaller user base with only 7 ratings

        • Easy to use and clean interface suitable for enterprise products

        • Powerful survey-building features including templates and survey logic

        • Robust API and excellent offline survey tools

        • Lack of application intelligence behind surveys

        • Limitations in downloading all feedback comments in PDF format

        Positive Reviews

        No reviews available for the product

        No reviews available for the product

        No reviews available for the product

        List of Customers

        Customers

        No Customers information available.

        No Customers information available.

        Leroy Merlin

        Leroy Merlin

        SAP

        SAP

        BCG

        BCG

        Media and Screenshots

        Screenshots

        Share Survey screenshot

        3 Screenshots

        screenshot

        3 Screenshots

        Videos

        video-0

        2 Videos

        No videos available.

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        Disclaimer: This research has been collated from a variety of authoritative sources. We welcome your feedback at [email protected].

        Frequently asked questions

        Which is better, YesInsights or GrowthScore?
        YesInsights edges out the other on user ratings (4.9 vs 4.2). That said, the best pick depends on your use case — use the comparison tables above to evaluate each dimension.
        Do YesInsights and GrowthScore offer a free trial?
        Yes, both YesInsights and GrowthScore offer a free trial.
        What is the starting price of YesInsights vs GrowthScore?
        YesInsights starts at $20 /Month. GrowthScore starts at $19 /Month.
        What are the top alternatives to YesInsights?
        Top alternatives to YesInsights include Zonka Feedback, FeedbackLink, Promoter Ninja, GrowthScore, Thermostat.
        What are the top alternatives to GrowthScore?
        Top alternatives to GrowthScore include Zonka Feedback, FeedbackLink, SoluCX, UserSpeaks, HockeyStack Surveys.

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