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Compare VoiceOps vs ConverSight.ai

VoiceOps - Conversation Intelligence Software
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Overview

Description

VoiceOps is a revolutionary call centre coaching and enablement software designed to bolster Return On Investment (ROI). By harnessing the power of data and transforming it into tangible ... Read More

ConverSight.ai is an AI-driven supply chain optimization platform that pairs insights from diverse datasets to streamline repetitive processes and recommend the most sensible solution. By ... Read More

Free Trial Availability
  • No free trial
  • No free trial
User Ratings

4.8

(27)

4.7

(16)
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Software Demo

Demo

Features

Total Features

19 Features

10 Features

Unique Features
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      Pricing

      Pricing Option
          Pricing Plans
          • Not Available
          • Not Available

          Other Details

          Organization Types supported
          • Medium Business
          • Large Enterprises
          • Small Business
          • Freelancers
          • Individuals
          • Medium Business
          • Large Enterprises
          • Small Business
          • Freelancers
          • Individuals
          Platforms Supported
          • Browser Based (Cloud)
          • Mobile - Android
          • Mobile - iOS
          • Installed - Mac
          • Installed - Windows
          • Browser Based (Cloud)
          • Browser Based (Cloud)
          • Mobile - Android
          • Mobile - iOS
          • Installed - Mac
          • Installed - Windows
          • Browser Based (Cloud)
          Modes of support
          • 24/7 (Live rep)
          • Business Hours
          • Online
          • 24/7 (Live rep)
          • Business Hours
          • Online
          API Support
          • Not Available
          • Not Available
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          User Reviews

          User Ratings
          Rating Distribution

          Excellent

          13

          Very Good

          2

          Good

          0

          Poor

          0

          Terible

          0

          Excellent

          26

          Very Good

          4

          Good

          0

          Poor

          0

          Terible

          0

          Expert's Review generated by AI

          VoiceOps is a powerful solution that transforms call center coaching with precision and clarity. As a user, I found its ability to convert voice data into actionable insights truly empowering. ...Read more

          ConverSight has garnered a wave of positive feedback over the past year, with users highlighting its fast development, fresh perspectives, and sharp staff. The platform's versatility stands out, ...Read more

          Pros and Cons
          • VoiceOps turns raw call data into actionable insights, enabling data-backed coaching for better decision-making and performance optimization.

          • By focusing on habits and execution, it empowers reps to make consistent behavioral improvements that align with business goals.

          • The software supports frequent, scalable coaching sessions, allowing teams to continuously refine skills without straining resources.

          • With its targeted performance improvement capabilities, VoiceOps directly contributes to better ROI across customer support functions.

          • VoiceOps focuses primarily on voice interaction data, potentially missing out on valuable insights from chat and messaging platforms.

          • Compared to other enterprise tools, the range of third-party integrations may be more constrained, especially for non-telephony systems.

          • Versatile platform with a range of applications seamlessly integrating into various operations.

          • Responsive and knowledgeable staff providing excellent customer experience.

          • Custom dashboard for instant access to daily information.

          • Intuitive data extraction and management, user-friendly even for non-developers.

          • Personal attention may not always be as timely as desired.

          • Limited marketplace for additional apps and connectors.

          Positive Reviews

          No reviews available for the product

          No reviews available for the product

          Integrations

          Integration with other apps

          No Integration information available.

          Customers

          Customers
          Square

          Square

          Airstrike

          Airstrike

          FundingCircle

          FundingCircle

          M

          M

          Cargill

          Cargill

          CEAT

          CEAT

          Media and Screenshots

          Screenshots
          VoiceOps screenshot

          4 Screenshots

          No screenshots available.

          Videos
          video-0

          1 Videos

          video-0

          3 Videos

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          Frequently Asked Questions (FAQs)

          Stuck on something? We're here to help with all the questions and answers in one place.

          Neither VoiceOps nor ConverSight.ai offers a free trial.

          VoiceOps is designed for Large Enterprises, Medium Business and Small Business.

          ConverSight.ai is designed for Large Enterprises, Medium Business and Small Business.

          Pricing details for both VoiceOps and ConverSight.ai are unavailable at this time. Contact the respective providers for more information.

          Some top alternatives to VoiceOps includes NordPass, VoiceIQ, Rezo.AI, i2x, Refract, Kindly Conversion Optimization, Observe.AI, Cognigy Insights, Convin and Avoma.

          Some top alternatives to ConverSight.ai includes NordPass, Conversational AI Bot, OneBot, DataChat, Sona.AI, Observe.AI, Cognigy Insights, Convin and Avoma.

          Disclaimer: This research has been collated from a variety of authoritative sources. We welcome your feedback at [email protected].