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UserX vs 123FormBuilder Comparison

Last updated:

UserX

Starting at $299 /Month

  • Free Trial
  • Large Enterprises
  • Medium Business

UserX is a UX analytics platform used by product teams at software businesses to consolidate disparate UX metrics—session recordings, heatmaps, user feedback—into a single unified view instead of toggling between separat…

123FormBuilder

4.3(593 reviews)

Starting at $19.99 /Month

  • Large Enterprises
  • Medium Business

123FormBuilder is a drag-and-drop online form builder used by small business teams and marketers who need to collect registrations, survey responses, and contact submissions without writing code. It handles email notific…

123FormBuilder leads on user satisfaction with a 4.3-star rating across 593 reviews.

UserX vs 123FormBuilder — at a glance

FeatureUserX123FormBuilder
Rating4.3 / 5
Reviews593
Starting price$299 /Month$19.99 /Month
Free trial Yes No
Free version No No
Best forLarge Enterprises, Medium Business, Small BusinessLarge Enterprises, Medium Business, Small Business
CategoryUX SoftwareOnline Form Builder Software
PlatformsSaaS/Web/CloudSaaS/Web/Cloud
APIAvailableAvailable
Support modesBusiness HoursBusiness Hours, Online
CertificationsHIPAA, GDPR
Data residencyUSGlobal

Key differences between UserX and 123FormBuilder

  • Pricing: UserX starts at $299 /Month, while 123FormBuilder starts at $19.99 /Month.
  • Free trial: UserX offers a free trial; 123FormBuilder does not.
  • Deployment: UserX supports SaaS/Web/Cloud; 123FormBuilder supports SaaS/Web/Cloud.

UserX vs 123FormBuilder — find the better fit before you commit.

01

Which tool fits your team best

02

Which is actually cheaper for your team size

03

Where each product wins, per real buyers

Most UX Software tools look identical on paper. This comparison cuts to the differences that matter — pricing structure, team fit, and what real buyers found after signing up.

UserX - UX Software
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123FormBuilder - Online Form Builder Software
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Talk to an expert

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Biggest differences

Start here before you go deeper into features.

UserX

Best for

Large Enterprises, Medium Business, Small Business

123FormBuilder

Best for small to mid-sized teams needing easy, unlimited online form creation.

Choose if
  • You want a user-friendly drag-and-drop interface with quick form setup.
  • You need unlimited free forms without any download or setup fees.
  • You require seamless integration with popular tools like Zendesk and Salesforce.
Consider alternatives if
  • Your enterprise demands extensive third-party app integrations beyond available options.
  • You seek highly advanced customization without relying on vendor support.

UserX typically suits Large Enterprises and Medium Business. 123FormBuilder tends to fit Large Enterprises and Medium Business better. The right choice depends on your team size, workflow, and whether a free trial matters.

Description

UserX is a UX analytics platform used by product teams at software businesses to consolidate disparate UX metrics—session recordings, heatmaps, user feedback—into a single unified view ... Read More about UserX

123FormBuilder is a drag-and-drop online form builder used by small business teams and marketers who need to collect registrations, survey responses, and contact submissions without writing ... Read More about 123FormBuilder

Entry Level Pricing

  • Starts from $299
  • Starts from $19.99 , Billed Yearly

Free Trial Availability

  • No free trial

SpotScore

What's this? ↗

8.0/10

9.4/10

User Ratings

Based on verified Spotsaas reviews

Best Company Size

1-50 employees51-500 employees
Get pricing help
Get pricing help

Software Demo

Demo

No software demo available

UserX has not given any software demo yet

If you're the owner of this profile, add your demo.Contact us

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How do UserX and 123FormBuilder Compare on Features?

Total Features

7 Features

26 Features

Unique Features

No unique features

No unique features

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Get Quote

Compare UserX and 123FormBuilder on pricing

Review starting price, plan structure, and free-trial access side by side so you can see which option fits your budget and buying process.

Pricing Option

      Starting From

      • $299
      • $19.99 , Billed Yearly

      Pricing Plans

      • Not Available

      Pricing Page

      UserX pricing
      123FormBuilder pricing

      Other Details

      Organization Types supported

      • Individuals
      • Freelancers
      • Medium Business
      • Small Business
      • Large Enterprises
      • Individuals
      • Freelancers
      • Medium Business
      • Small Business
      • Large Enterprises

      Platforms Supported

      • Browser Based (Cloud)
      • Mobile - Android
      • Mobile - iOS
      • Installed - Mac
      • Installed - Windows
      • Browser Based (Cloud)
      • Browser Based (Cloud)
      • Mobile - Android
      • Mobile - iOS
      • Installed - Mac
      • Installed - Windows
      • Browser Based (Cloud)

      Modes of support

      • 24/7 (Live rep)
      • Business Hours
      • Online
      • 24/7 (Live rep)
      • Business Hours
      • Online

      API Support

      • Available
      • Available
      Get help choosing
      Get help choosing

      Security & Compliance

      Certifications, data handling, and security controls for IT and compliance evaluators.

      HIPAA

      ✗ No
      ✓ Yes

      GDPR

      ✓ Yes

      Single Sign-On (SSO)

      ✓ Yes

      Multi-Factor Auth (MFA)

      ✓ Yes

      Data Encryption

      ✓ Yes

      Data Residency

      🇺🇸 US
      🌐 Global

      UserX User Reviews & Rating Comparison

      User Ratings

      No reviews available for the product

      Rating Distribution

      No reviews available for this product

      138

      8

      6

      1

      4

      Spotsaas Editor’s POV generated by AI

      What buyers like

      • Comprehensive UX metrics
      • User communication tools
      • Integrates multiple UX tools

      Common complaints

      • Complex setup process
      • May require training
      • Not suitable for solo users

      Buyer sentiment

      Users generally praise 123FormBuilder for its ease of use, helpful customer support, and effective form-building features, though some find the platform complex and limited in integrations.

      What buyers like

      • Ease of use
      • Customer support
      • Template availability

      Common complaints

      • Limited integrations
      • Complexity for beginners

      Pros and Cons

      • Aggregates multiple UX metrics for better insights.

      • Facilitates clear communication between teams.

      • Customizable reports enhance usability.

      • Setup can be complex and time-consuming.

      • Training may be necessary for effective use.

      • User-friendly interface with drag-and-drop form creation

      • Excellent and responsive customer support

      • Pre-made templates enabling quick form setup

      • Limited marketplace options for additional apps and connectors

      • Complexity for beginners due to feature richness

      Positive Reviews

      No reviews available for the product

      No reviews available for the product

      Used UserX or 123FormBuilder? Tell buyers what actually differs.

      List of Customers

      Customers

      No Customers information available.

      Airbus

      Airbus

      University of Oxford

      University of Oxford

      LG

      LG

      Media and Screenshots

      Screenshots

      No screenshots available.

      Text edit

      3 Screenshots

      Videos

      No videos available.

      video-0

      4 Videos

      Top Alternatives to UserX and 123FormBuilder in 2026

      Alternatives

      Expand your shortlist

      Add another option to compare side by side

      Search by product name to compare pricing, fit, and buyer feedback in one view.

      Compare similar software options

      Related Blogs and Articles for Online Form Builder Software

      Disclaimer: This research has been collated from a variety of authoritative sources. We welcome your feedback at [email protected].

      Frequently asked questions

      Which is better, UserX or 123FormBuilder?
      123FormBuilder edges out the other on user ratings (4.3 vs -1.0). That said, the best pick depends on your use case — use the comparison tables above to evaluate each dimension.
      Do UserX and 123FormBuilder offer a free trial?
      UserX offers a free trial. 123FormBuilder does not.
      What is the starting price of UserX vs 123FormBuilder?
      UserX starts at $299 /Month. 123FormBuilder starts at $19.99 /Month.
      What are the top alternatives to UserX?
      Top alternatives to UserX include Figma, UX-App, UXCam, UXtweak, UserExperior.
      What are the top alternatives to 123FormBuilder?
      Top alternatives to 123FormBuilder include Formsite, Typeform, Jotform, MightyForms, stepFORM.