UserVoice vs Retently Comparison
UserVoice
Starting at Contact for pricing
- Free Trial
- Large Enterprises
- Medium Business
UserVoice is an innovative platform that helps customers to effectively acquire and collect user feedback effortlessly. It provides actionable insights to enable businesses to understand, document, and measure customer s…
Retently
Starting at $79 /Month
- Free Trial
- Large Enterprises
- Medium Business
Retently is an online survey and feedback tool that lets teams send surveys, collect responses, and view results in one place. It offers privacy controls over which information is shared, with a free tier available for g…
Retently leads on user satisfaction with a 4.9-star rating across 67 reviews.
UserVoice vs Retently — at a glance
| Feature | UserVoice | Retently |
|---|---|---|
| Rating | 4.2 / 5 | 4.9 / 5 |
| Reviews | 358 | 67 |
| Starting price | Contact for pricing | $79 /Month |
| Free trial | Yes | Yes |
| Free version | No | No |
| Best for | Large Enterprises, Medium Business, Small Business | Large Enterprises, Medium Business, Small Business |
| Category | Survey/ User Feedback Software | Survey/ User Feedback Software |
| Platforms | SaaS/Web/Cloud, Mobile - iOS | SaaS/Web/Cloud |
| API | Available | Available |
| Support modes | 24/7 (Live rep), Online | 24/7 (Live rep), Business Hours, Online |
| Certifications | — | — |
| Data residency | Global | US |
Key differences between UserVoice and Retently
- Pricing: Retently starts at $79 /Month. UserVoice pricing is not publicly listed.
- User satisfaction: Retently scores higher with a 4.9-star average.
- Deployment: UserVoice supports SaaS/Web/Cloud, Mobile - iOS; Retently supports SaaS/Web/Cloud.
UserVoice vs Retently — find the better fit before you commit.
Which tool fits your team best
Which is actually cheaper for your team size
Where each product wins, per real buyers
Most Survey/ User Feedback Software tools look identical on paper. This comparison cuts to the differences that matter — pricing structure, team fit, and what real buyers found after signing up.
Biggest differences
Features
Pricing
Buying details
Security
Buyer feedback
Integrations
Product tour
Other options
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UserVoice vs Retently: Biggest differences
Start here before you go deeper into features.
Best for mid-to-large teams needing advanced user feedback and sentiment insights.
- You require strong integration with Salesforce, Zapier, and other platforms.
- Your product or customer experience teams need actionable insights from user feedback.
- You have 50+ employees and can manage a medium-complexity setup process.
- You are a very small business with a limited budget and need low-cost solutions.
- You want quick, out-of-the-box survey templates without customization or setup effort.
Large Enterprises, Medium Business, Small Business
UserVoice typically suits Large Enterprises and Medium Business. Retently tends to fit Large Enterprises and Medium Business better. The right choice depends on your team size, workflow, and whether a free trial matters.
Description | UserVoice is an innovative platform that helps customers to effectively acquire and collect user feedback effortlessly. It provides actionable insights to enable businesses to understand, ... Read More about UserVoice | Retently is an online survey and feedback tool that lets teams send surveys, collect responses, and view results in one place. It offers privacy controls over which information is shared, ... Read More about Retently |
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Entry Level Pricing |
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Free Trial Availability |
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SpotScoreWhat's this? ↗ | 8.9/10 | 8.6/10 |
User RatingsBased on verified Spotsaas reviews | ||
Best Company Size | 51-500 employees500+ employees | — |
Get pricing help | Get pricing help |
Software Demo
Demo |
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How do UserVoice and Retently Compare on Features?
Total Features | 11 Features | 10 Features |
|---|---|---|
Unique Features | No unique features | No unique features |
Get Quote | Get Quote |
Compare UserVoice and Retently on pricing
Review starting price, plan structure, and free-trial access side by side so you can see which option fits your budget and buying process.
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Pricing Page | Pricing information not available |  |
UserVoice vs Retently: Other Details
Organization Types supported |
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Platforms Supported |
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Modes of support |
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API Support |
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Get help choosing | Get help choosing |
UserVoice vs Retently Security & Compliance
Certifications, data handling, and security controls for IT and compliance evaluators.
HIPAA | ✗ No | ✗ No |
|---|---|---|
Data Residency | 🌐 Global | 🇺🇸 US |
UserVoice User Reviews & Rating Comparison
User Ratings | 4.2 (based on 358 reviews) | 4.9 (based on 67 reviews) |
|---|---|---|
Rating Distribution | ||
Spotsaas Editor’s POV generated by AI | Buyer sentiment Users generally appreciate UserVoice for its robust feedback collection and integration features, though some express concerns about pricing transparency and setup complexity. What buyers like
Common complaints
| Buyer sentiment Buyer sentiment is very strong across 67 reviews, with consistently positive feedback. What buyers like
Common complaints
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Pros and Cons |
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UserVoice and Retently Customers
Customers | No Customers information available. |  VTEX  Chargify  Splitit |
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Media and Screenshots
Screenshots |  4 Screenshots |  7 Screenshots |
|---|---|---|
Videos |  1 Videos |  1 Videos |
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Related Blogs and Articles for Survey User Feedback Software
Disclaimer: This research has been collated from a variety of authoritative sources. We welcome your feedback at [email protected].
Frequently asked questions
- Which is better, UserVoice or Retently?
- Retently edges out the other on user ratings (4.9 vs 4.2). That said, the best pick depends on your use case, so use the comparison tables above to evaluate each dimension.
- Do UserVoice and Retently offer a free trial?
- Yes, both UserVoice and Retently offer a free trial.
- What is the starting price of UserVoice vs Retently?
- UserVoice starts at Contact for pricing. Retently starts at $79 /Month.
- What are the top alternatives to UserVoice?
- Top alternatives to UserVoice include Alium, Simplesat, Survicate, Nicereply, ResponseSuite.
- What are the top alternatives to Retently?
- Top alternatives to Retently include Nicereply, Mopinion, Alium, Inquisium, Checkbox Survey.