UserVoice vs GetFeedback Comparison
UserVoice
Starting at Contact for pricing
- Free Trial
- Large Enterprises
- Medium Business
UserVoice is an innovative platform that helps customers to effectively acquire and collect user feedback effortlessly. It provides actionable insights to enable businesses to understand, document, and measure customer s…
GetFeedback
Starting at Contact for pricing
- Free Trial
- Freelancers / Consultants
- Large Enterprises
GetFeedback is online survey and user feedback software that empowers to conduct online surveys, provide customer support, earn research and community grants. The results are compiled into graphic reports that can be imm…
GetFeedback leads on user satisfaction with a 4.5-star rating across 390 reviews.
UserVoice vs GetFeedback — at a glance
| Feature | UserVoice | GetFeedback |
|---|---|---|
| Rating | 4.2 / 5 | 4.5 / 5 |
| Reviews | 358 | 390 |
| Starting price | Contact for pricing | Contact for pricing |
| Free trial | Yes | Yes |
| Free version | No | No |
| Best for | Large Enterprises, Medium Business, Small Business | Freelancers / Consultants, Large Enterprises, Medium Business |
| Category | Survey/ User Feedback Software | Survey/ User Feedback Software |
| Platforms | SaaS/Web/Cloud, Mobile - iOS | SaaS/Web/Cloud |
| API | Available | Available |
| Support modes | 24/7 (Live rep), Online | Business Hours, Online |
| Certifications | — | SOC 2, GDPR |
| Data residency | Global | US |
Key differences between UserVoice and GetFeedback
- Target audience: UserVoice is built for Large Enterprises and Medium Business, while GetFeedback targets Freelancers / Consultants and Large Enterprises.
- User satisfaction: GetFeedback scores higher with a 4.5-star average.
- Deployment: UserVoice supports SaaS/Web/Cloud, Mobile - iOS; GetFeedback supports SaaS/Web/Cloud.
UserVoice vs GetFeedback — find the better fit before you commit.
Which tool fits your team best
Which is actually cheaper for your team size
Where each product wins, per real buyers
Most Survey/ User Feedback Software tools look identical on paper. This comparison cuts to the differences that matter — pricing structure, team fit, and what real buyers found after signing up.
Biggest differences
Features
Pricing
Buying details
Security
Buyer feedback
Integrations
Product tour
Other options
Talk to an expert Talk to an expert | Talk to an expert Talk to an expert |
Biggest differences
Start here before you go deeper into features.
Best for mid-to-large teams needing advanced user feedback and sentiment insights.
- You require strong integration with Salesforce, Zapier, and other platforms.
- Your product or customer experience teams need actionable insights from user feedback.
- You have 50+ employees and can manage a medium-complexity setup process.
- You are a very small business with a limited budget and need low-cost solutions.
- You want quick, out-of-the-box survey templates without customization or setup effort.
Best for simple, remote-friendly surveys with quick graphic reporting.
- You need an intuitive tool for customer experience or educational research.
- You want fast generation of downloadable graphic reports for easy sharing.
- Your team values a streamlined setup suitable for remote and diverse environments.
- You require highly technical survey customization beyond basic features.
- Your organization depends on extensive integrations with other enterprise software.
UserVoice: Best for mid-to-large teams needing advanced user feedback and sentiment insights. GetFeedback: Best for simple, remote-friendly surveys with quick graphic reporting.
Description | UserVoice is an innovative platform that helps customers to effectively acquire and collect user feedback effortlessly. It provides actionable insights to enable businesses to understand, ... Read More about UserVoice | GetFeedback is online survey and user feedback software that empowers to conduct online surveys, provide customer support, earn research and community grants. The results are compiled into ... Read More about GetFeedback |
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Free Trial Availability |
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Spotsaas ScoreWhat's this? ↗ | 8.9/10 | 9.1/10 |
User RatingsBased on verified Spotsaas reviews | ||
Best Company Size | 51-500 employees500+ employees | Small BusinessLarge Enterprises |
Get pricing help | Get pricing help |
Software Demo
Demo |
|---|
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How do UserVoice and GetFeedback Compare on Features?
Total Features | 11 Features | 15 Features |
|---|---|---|
Unique Features | No unique features | No unique features |
Get Quote | Get Quote |
Compare UserVoice and GetFeedback on pricing
Review starting price, plan structure, and free-trial access side by side so you can see which option fits your budget and buying process.
Pricing Option | ||
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Pricing Plans |
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Pricing Page | Pricing information not available |  |
Other Details
Organization Types supported |
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Platforms Supported |
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Modes of support |
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API Support |
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Get help choosing | Get help choosing |
Security & Compliance
Certifications, data handling, and security controls for IT and compliance evaluators.
SOC 2 | — | ✓ Yes |
|---|---|---|
HIPAA | ✗ No | ✗ No |
GDPR | — | ✓ Yes |
ISO 27001 | — | ✗ No |
Single Sign-On (SSO) | — | ✓ Yes |
Data Encryption | — | ✓ Yes |
Data Residency | 🌐 Global | 🇺🇸 US |
UserVoice User Reviews & Rating Comparison
User Ratings | 4.2 (based on 358 reviews) | 4.5 (based on 390 reviews) |
|---|---|---|
Rating Distribution | ||
Spotsaas Editor’s POV generated by AI | Buyer sentiment Users generally appreciate UserVoice for its robust feedback collection and integration features, though some express concerns about pricing transparency and setup complexity. What buyers like
Common complaints
| Buyer sentiment Users generally appreciate the platform's ease of use and quick reporting capabilities but note concerns about pricing transparency and advanced features. What buyers like
Common complaints
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Pros and Cons |
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List of Customers
Customers | No Customers information available. |  Toyota  Carrefour  Honeywell |
|---|
Media and Screenshots
Screenshots |  4 Screenshots |  8 Screenshots |
|---|---|---|
Videos |  1 Videos |  5 Videos |
Top Alternatives to UserVoice and GetFeedback in 2026
Alternatives |
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Disclaimer: This research has been collated from a variety of authoritative sources. We welcome your feedback at [email protected].
Frequently asked questions
- Which is better, UserVoice or GetFeedback?
- GetFeedback edges out the other on user ratings (4.5 vs 4.2). That said, the best pick depends on your use case — use the comparison tables above to evaluate each dimension.
- Do UserVoice and GetFeedback offer a free trial?
- Yes, both UserVoice and GetFeedback offer a free trial.
- What is the starting price of UserVoice vs GetFeedback?
- UserVoice starts at Contact for pricing. GetFeedback starts at Contact for pricing.
- What are the top alternatives to UserVoice?
- Top alternatives to UserVoice include SmartSurvey, QuestionPro, SurveySparrow, GetFeedback, Feedbacks.
- What are the top alternatives to GetFeedback?
- Top alternatives to GetFeedback include SurveyMonkey, QuestionPro, SurveySparrow, Key Survey Software, KwikSurveys.