UserTesting vs UX Metrics vs Figma Comparison
UserTesting
Starting at Contact for pricing
- Large Enterprises
- Medium Business
UserTesting is UX software that offers exceptional value for medium to large organizations. The focus of the product is on user feedback. UserTesting helps companies learn what users say and think about their products, s…
UX Metrics
Starting at $99 /Year
- Individuals
- Medium Business
UX Metrics is a UX software package specifically addressing the needs of both individual and team-based usability. It contains all user need to perform thorough, objective user experience research. This includes a video…
Figma
Starting at $12 /User/Month
- Freelancers / Consultants
- Large Enterprises
This lightweight design has been chosen by UX designers new to software or those who need to carry their system around for work. The sleek and stylish design features a dual port USB charger and a lightweight metal body…
UX Metrics leads on user satisfaction with a 4.8-star rating across 91 reviews.
UserTesting vs UX Metrics vs Figma — at a glance
| Feature | UserTesting | UX Metrics | Figma |
|---|---|---|---|
| Rating | 4.1 / 5 | 4.8 / 5 | 4.5 / 5 |
| Reviews | 2,396 | 91 | 2,143 |
| Starting price | Contact for pricing | $99 /Year | $12 /User/Month |
| Free trial | No | No | No |
| Free version | No | No | No |
| Best for | Large Enterprises, Medium Business, Small Business | Individuals, Medium Business, Small Business | Freelancers / Consultants, Large Enterprises, Medium Business |
| Category | UX Software | UX Software | UX Software |
| Platforms | SaaS/Web/Cloud, Mobile - Android, Mobile - iOS | SaaS/Web/Cloud | SaaS/Web/Cloud, Mobile - Android, Mobile - iOS, Installed - Windows, Installed - Mac |
| API | — | — | Available |
| Support modes | Business Hours, Online | Online | Online |
| Certifications | SOC 2, GDPR | — | SOC 2, GDPR |
| Data residency | Global | US | — |
Key differences between UserTesting and UX Metrics
- Pricing: UX Metrics starts at $99 /Year. UserTesting pricing is not publicly listed.
- Target audience: UserTesting is built for Large Enterprises and Medium Business, while UX Metrics targets Individuals and Medium Business.
- User satisfaction: UX Metrics scores higher with a 4.8-star average.
- Deployment: UserTesting supports SaaS/Web/Cloud, Mobile - Android, Mobile - iOS; UX Metrics supports SaaS/Web/Cloud.
Compare UserTesting vs UX Metrics vs Figma — and walk away knowing which one fits.
Which tool fits your team best
Which is actually cheaper for your team size
Where each product wins, per real buyers
Most UX Software tools look identical on paper. This comparison cuts to the differences that matter — pricing structure, team fit, and what real buyers found after signing up.
Biggest differences
Features
Pricing
Buying details
Security
Buyer feedback
Integrations
Product tour
Other options
Talk to an expert Talk to an expert | Talk to an expert Talk to an expert |
Biggest differences
Start here before you go deeper into features.
Best for medium to large companies seeking rapid user feedback on prototypes.
- You need quick, reliable user feedback for UX research and product development.
- Your team includes UX researchers, product managers, or marketing professionals.
- You want a simple, low-complexity setup with a user-friendly testing platform.
- You are a small startup or have a limited budget for UX testing tools.
- Your organization requires extensive, responsive customer support.
Individuals, Medium Business, Small Business
Best for UX/UI teams needing real-time remote collaboration and versatile design tools.
- You require seamless real-time collaboration for remote UX/UI design teams.
- You want an intuitive, beginner-friendly interface with advanced prototyping features.
- You need a cross-platform tool with strong community support and scalable subscriptions.
- Your organization demands highly customizable billing and detailed account management.
- You need extensive enterprise-level support with responsive customer service.
UserTesting typically suits Large Enterprises and Medium Business. UX Metrics tends to fit Individuals and Medium Business better. The right choice depends on your team size, workflow, and whether a free trial matters.
Description | UserTesting is UX software that offers exceptional value for medium to large organizations. The focus of the product is on user feedback. UserTesting helps companies learn what users say ... Read More about UserTesting | UX Metrics is a UX software package specifically addressing the needs of both individual and team-based usability. It contains all user need to perform thorough, objective user experience ... Read More about UX Metrics | This lightweight design has been chosen by UX designers new to software or those who need to carry their system around for work. The sleek and stylish design features a dual port USB ... Read More about Figma |
|---|---|---|---|
Entry Level Pricing |
|
|
|
Free Trial Availability |
|
|
|
Spotsaas ScoreWhat's this? ↗ | 9.7/10 | 7.9/10 | 9.8/10 |
User RatingsBased on verified Spotsaas reviews | |||
Best Company Size | Medium BusinessLarge Enterprises | — | Small BusinessMedium Business |
Get pricing help | Get pricing help |
Software Demo
Demo |  UX Metrics has not given any software demo yet If you're the owner of this profile, add your demo.Contact us |
|---|
Need a second opinion?
Get shortlist help from a software advisor
Share your priorities, budget, and team needs, and we’ll help you narrow the options and understand the tradeoffs before you talk to vendors.
How do UserTesting, UX Metrics and Figma Compare on Features?
Total Features | 9 Features | 7 Features | 8 Features |
|---|---|---|---|
Unique Features | No unique features | No unique features | No unique features |
Get Quote | Get Quote |
Compare UserTesting, UX Metrics and Figma on pricing
Review starting price, plan structure, and free-trial access side by side so you can see which option fits your budget and buying process.
Pricing Option | |||
|---|---|---|---|
Starting From |
|
|
|
Pricing Plans |
|
|
|
Pricing Page |  |  |  |
Other Details
Organization Types supported |
|
|
|
|---|---|---|---|
Platforms Supported |
|
|
|
Modes of support |
|
|
|
API Support |
|
|
|
Get help choosing | Get help choosing |
Security & Compliance
Certifications, data handling, and security controls for IT and compliance evaluators.
SOC 2 | ✓ Yes | — |
|---|---|---|
HIPAA | ✗ No | ✗ No |
GDPR | ✓ Yes | — |
ISO 27001 | — | — |
Single Sign-On (SSO) | ✓ Yes | — |
Multi-Factor Auth (MFA) | ✓ Yes | — |
Data Encryption | ✓ Yes | — |
Data Residency | 🌐 Global | 🇺🇸 US |
UserTesting vs UX Metrics User Reviews & Rating Comparison
User Ratings | 4.8 (based on 91 reviews) | ||
|---|---|---|---|
Rating Distribution | |||
Spotsaas Editor’s POV generated by AI | Buyer sentiment Users appreciate the platform's ease of use and earning potential but express concerns about customer support and test availability. What buyers like
Common complaints
| Buyer sentiment Buyer sentiment is very strong across 91 reviews, with consistently positive feedback. What buyers like
Common complaints
| Buyer sentiment Overall positive sentiment highlights Figma's ease of use, collaboration strengths, and versatile design features, tempered by concerns over billing and customer support. What buyers like
Common complaints
|
Pros and Cons |
|
|
|
Positive Reviews | No reviews available for the product | No reviews available for the product | No reviews available for the product |
| Negative Reviews | No reviews available for the product | No reviews available for the product | No reviews available for the product |
List of Customers
Customers |  Microsoft  Expedia  FamilySearch |  Rochester Institute of Technology  Superdry  Nid |  Uber  Zoom  Buffer |
|---|
Media and Screenshots
Screenshots |  5 Screenshots | No screenshots available. |
|---|---|---|
Videos |  2 Videos | No videos available. |
Add another option to compare side by side
Search by product name to compare pricing, fit, and buyer feedback in one view.Compare similar software options
Disclaimer: This research has been collated from a variety of authoritative sources. We welcome your feedback at [email protected].
Frequently asked questions
- Which is better, UserTesting or UX Metrics?
- UX Metrics edges out the other on user ratings (4.8 vs 4.1). That said, the best pick depends on your use case — use the comparison tables above to evaluate each dimension.
- Do UserTesting and UX Metrics offer a free trial?
- Neither UserTesting nor UX Metrics currently lists a free trial.
- What is the starting price of UserTesting vs UX Metrics?
- UserTesting starts at Contact for pricing. UX Metrics starts at $99 /Year.
- What are the top alternatives to UserTesting?
- Top alternatives to UserTesting include Figma, UXCam, UserX, UXtweak, UserZoom.
- What are the top alternatives to UX Metrics?
- Top alternatives to UX Metrics include Figma, UX-App, UXCam, UserX, UXtweak.