NEWJoin 2M+ software buyers|Get Weekly Insights, Trends & Expert PicksSubscribe free →

Spotsaas logo

Userlytics vs Optimal Workshop vs Figma Comparison

Last updated:

Userlytics

4.2(352 reviews)

Starting at $49 /User

  • Free Trial
  • Individuals
  • Freelancers / Consultants

Founded in 2009, Userlytics is a user experience research platform with a global participant pool of nearly 2 million panelists. It supports both moderated and unmoderated usability studies for websites, apps, and protot…

Optimal Workshop

4.3(47 reviews)

Starting at $99

  • Large Enterprises
  • Medium Business

Optimal Workshop is a UX/UI application built around the concept of making a user's workflow as smooth and simple as possible. After all, that is what every UX designer aims for - to eliminate unnecessary steps and frict…

Figma

4.6(1,133 reviews)

Starting at $12 /User/Month

  • Freelancers / Consultants
  • Large Enterprises

Figma is a browser-based UI design and prototyping tool used by product designers, UX teams, and front-end developers to collaborate on interface design in real time from any operating system. It replaces desktop design…

Optimal Workshop leads on user satisfaction with a 4.3-star rating across 47 reviews.

Userlytics vs Optimal Workshop vs Figma — at a glance

FeatureUserlyticsOptimal WorkshopFigma
Rating4.2 / 54.3 / 54.6 / 5
Reviews352471,133
Starting price$49 /User$99$12 /User/Month
Free trial Yes No No
Free version No No No
Best forIndividuals, Freelancers / Consultants, Large EnterprisesLarge Enterprises, Medium Business, Small BusinessFreelancers / Consultants, Large Enterprises, Medium Business
CategoryUX SoftwareUX SoftwareUX Software
PlatformsSaaS/Web/Cloud, Mobile - Android, Mobile - iOSSaaS/Web/CloudSaaS/Web/Cloud, Mobile - Android, Mobile - iOS, Installed - Windows, Installed - Mac
APIAvailable
Support modesBusiness Hours, OnlineOnlineOnline
CertificationsGDPRGDPRSOC 2, GDPR
Data residencyGlobalGlobal

Key differences between Userlytics and Optimal Workshop

  • Pricing: Userlytics starts at $49 /User, while Optimal Workshop starts at $99.
  • Free trial: Userlytics offers a free trial; Optimal Workshop does not.
  • Target audience: Userlytics is built for Individuals and Freelancers / Consultants, while Optimal Workshop targets Large Enterprises and Medium Business.
  • User satisfaction: Optimal Workshop scores higher with a 4.3-star average.
  • Deployment: Userlytics supports SaaS/Web/Cloud, Mobile - Android, Mobile - iOS; Optimal Workshop supports SaaS/Web/Cloud.

Compare Userlytics vs Optimal Workshop vs Figma — and walk away knowing which one fits.

01

Which tool fits your team best

02

Which is actually cheaper for your team size

03

Where each product wins, per real buyers

Most UX Software tools look identical on paper. This comparison cuts to the differences that matter — pricing structure, team fit, and what real buyers found after signing up.

Userlytics - UX Software
Talk to an expert
Talk to an expert
Optimal Workshop - UX Software
Talk to an expert
Talk to an expert

Free PDF comparison

Download this Userlytics vs Optimal Workshop vs Figma comparison

Get the full side-by-side as a PDF — these picks plus the top UX Software tools, with verified ratings, pricing and features.

  • Side-by-side on pricing, features & ratings
  • Plus the category top 10, scored & ranked
  • Emailed to you — no on-screen download

No file downloads on screen — we email it to you. One-click unsubscribe anytime.

Biggest differences

Start here before you go deeper into features.

Userlytics

Best for UX research with global panel and mobile app testing support.

Choose if
  • You need access to a large, diverse global participant pool for testing.
  • You require support for both moderated and unmoderated usability studies, including mobile apps.
  • You want faster, cost-effective customer feedback collection with responsive support.
Consider alternatives if
  • You need a simple, fully transparent pricing model with clear credit usage.
  • You prioritize a highly intuitive interface and flawless navigation for video review.

Optimal Workshop

Best for UX teams needing customizable user research with strong qualitative analysis.

Choose if
  • You require diverse, customizable UX research tests like card sorting and tree testing.
  • Your team values an intuitive, easy-to-use interface for streamlined usability testing.
  • You need powerful qualitative analysis tools for in-depth user data interpretation.
Consider alternatives if
  • Your organization depends heavily on extensive third-party integrations and marketplace apps.
  • You have new users without UX research experience needing extensive onboarding support.

Figma

Best for UX/UI teams needing real-time remote collaboration and versatile design tools.

Choose if
  • You require seamless real-time collaboration for remote UX/UI design teams.
  • You want an intuitive, beginner-friendly interface with advanced prototyping features.
  • You need a cross-platform tool with strong community support and scalable subscriptions.
Consider alternatives if
  • Your organization demands highly customizable billing and detailed account management.
  • You need extensive enterprise-level support with responsive customer service.

Userlytics: Best for UX research with global panel and mobile app testing support. Optimal Workshop: Best for UX teams needing customizable user research with strong qualitative analysis.

Description

Founded in 2009, Userlytics is a user experience research platform with a global participant pool of nearly 2 million panelists. It supports both moderated and unmoderated usability studies ... Read More about Userlytics

Optimal Workshop is a UX/UI application built around the concept of making a user's workflow as smooth and simple as possible. After all, that is what every UX designer aims for - to ... Read More about Optimal Workshop

Figma is a browser-based UI design and prototyping tool used by product designers, UX teams, and front-end developers to collaborate on interface design in real time from any operating ... Read More about Figma

Entry Level Pricing

  • Starts from $49
  • Starts from $99
  • Starts from $12 , Billed Yearly

Free Trial Availability

  • Free Trial available
  • No free trial
  • No free trial

SpotScore

What's this? ↗

9.6/10

8.9/10

9.8/10

User Ratings

Based on verified Spotsaas reviews

4.22

(352)

4.3

(47)

4.59

(1133)

Best Company Size

Small BusinessLarge Enterprises
Small BusinessMedium Business
Small BusinessMedium Business
Get pricing help
Get pricing help

Software Demo

Demo

Need a second opinion?

Get shortlist help from a software advisor

Share your priorities, budget, and team needs, and we’ll help you narrow the options and understand the tradeoffs before you talk to vendors.

Spotsaas advisor
Get shortlist help from a software advisor
  • Independent advice — matched to your business
  • Understand the tradeoffs before you talk to vendors
  • Free 15-min call with a software advisor.

Step 1 of 4

How big is your team?

We tailor recommendations to companies your size.

Trusted by teams at

How do Userlytics, Optimal Workshop and Figma Compare on Features?

Total Features

9 Features

8 Features

8 Features

Unique Features

No unique features

No unique features

No unique features

Get Quote
Get Quote

Compare Userlytics, Optimal Workshop and Figma on pricing

Review starting price, plan structure, and free-trial access side by side so you can see which option fits your budget and buying process.

Pricing Option

        Starting From

        • $49
        • $99
        • $12 , Billed Yearly

        Pricing Plans

        • Not Available
        • Team

          • Unlimited studies

          • Work securely, collaborate with your team

          • Free recruitment credits

        • Starter

          • 2 live studies at a time

          • 40 cards and 4 tasks

          • Collect 40 responses per study

        • Pro

          • Unlimited studies

          • Unlimited cards and tasks

          • Collect unlimited responses per study

        • Figma Starter

          • 3 Figma and 3 FigJam files

          • Unlimited personal files

          • Unlimited collaborators

          Show more +

        • Figma Professional

          • Unlimited files and projects

          • Unlimited version history

          • Sharing permissions

          Show more +

        • Figma Organization

          • Everything in Professional, plus

          • Org-wide libraries

          • Design system analytics

          Show more +

        • Browse all pricing plans

        Pricing Page

        Userlytics pricing
        Optimal Workshop pricing
        Figma pricing

        Other Details

        Organization Types supported

        • Large Enterprises
        • Medium Business
        • Small Business
        • Individuals
        • Freelancers
        • Large Enterprises
        • Medium Business
        • Small Business
        • Individuals
        • Freelancers
        • Large Enterprises
        • Medium Business
        • Small Business
        • Individuals
        • Freelancers

        Platforms Supported

        • Browser Based (Cloud)
        • Mobile - Android
        • Mobile - iOS
        • Installed - Windows
        • Installed - Mac
        • Browser Based (Cloud)
        • Browser Based (Cloud)
        • Mobile - Android
        • Mobile - iOS
        • Installed - Windows
        • Installed - Mac
        • Browser Based (Cloud)
        • Browser Based (Cloud)
        • Mobile - Android
        • Mobile - iOS
        • Installed - Windows
        • Installed - Mac
        • Browser Based (Cloud)

        Modes of support

        • 24/7 (Live rep)
        • Business Hours
        • Online
        • 24/7 (Live rep)
        • Business Hours
        • Online
        • 24/7 (Live rep)
        • Business Hours
        • Online

        API Support

        • Not Available
        • Not Available
        • Available
        Get help choosing
        Get help choosing

        Security & Compliance

        Certifications, data handling, and security controls for IT and compliance evaluators.

        SOC 2

        HIPAA

        ✗ No

        GDPR

        ✓ Yes
        ✓ Yes

        ISO 27001

        Single Sign-On (SSO)

        ✓ Yes

        Multi-Factor Auth (MFA)

        Data Encryption

        ✓ Yes

        Data Residency

        🌐 Global
        🌐 Global

        Userlytics vs Optimal Workshop User Reviews & Rating Comparison

        User Ratings

        Rating Distribution

        233

        70

        5

        11

        33

        9

        3

        0

        0

        0

        923

        169

        6

        0

        35

        Spotsaas Editor’s POV generated by AI

        Buyer sentiment

        Userlytics is praised for its powerful testing capabilities and responsive support but criticized for pricing confusion and interface usability issues.

        What buyers like

        • Ease of use
        • Responsive customer support
        • Fast and cost-effective feedback collection

        Common complaints

        • Pricing complexity
        • Interface navigation challenges

        Buyer sentiment

        Overall positive sentiment highlights ease of use, test diversity, and strong qualitative analysis, tempered by some concerns about feature complexity and limited integrations.

        What buyers like

        • Ease of use
        • Customizable test options
        • Qualitative analysis tools

        Common complaints

        • Steep learning curve for newcomers
        • Limited marketplace integrations

        Buyer sentiment

        Overall positive sentiment highlights Figma's ease of use, collaboration strengths, and versatile design features, tempered by concerns over billing and customer support.

        What buyers like

        • Ease of use
        • Collaboration features
        • Feature versatility

        Common complaints

        • Billing issues
        • Customer support challenges

        Pros and Cons

        • Supports Testflight and Android testing with a powerful, easy-to-use interface

        • Quick and responsive customer support for test setup and result analysis

        • Enables gathering customer feedback significantly faster and cheaper than traditional methods

        • Confusing pricing model with unclear credit usage and test costs

        • Occasional issues with respondent quality requiring replacements

        • Diverse set of customizable user research tests including card sorting and tree testing

        • Intuitive and easy-to-use interface facilitating usability testing and information organization

        • Powerful qualitative analysis tools enabling in-depth study and data interpretation

        • Feature richness and customization options can be intimidating for newcomers without proper support

        • Limited selection of additional apps and connectors in the marketplace restricts advanced functionality

        • Real-time collaboration features that enhance remote team communication

        • User-friendly interface suitable for both beginners and experienced designers

        • Wide range of design functionalities including wireframing, prototyping, and asset creation

        • Billing issues including hidden fees and difficulties canceling subscriptions

        • Customer service challenges, especially around refunds and support responsiveness

        Positive Reviews

        No reviews available for the product

        No reviews available for the product

        No reviews available for the product

        Negative Reviews

        No reviews available for the product

        No reviews available for the product

        No reviews available for the product

        Used Userlytics, Optimal Workshop, or Figma? Tell buyers what actually differs.

        List of Customers

        Customers

        Verizon

        Verizon

        Microsoft

        Microsoft

        Coca-Cola

        Coca-Cola

        Uber

        Uber

        IBM

        IBM

        GE

        GE

        Uber

        Uber

        Zoom

        Zoom

        Buffer

        Buffer

        Media and Screenshots

        Screenshots

        Userlytics

        4 Screenshots

        No screenshots available.

        Videos

        video-0

        2 Videos

        video-0

        4 Videos

        Alternatives

        Alternatives

        Expand your shortlist

        Add another option to compare side by side

        Search by product name to compare pricing, fit, and buyer feedback in one view.

        Compare similar software options

        Disclaimer: This research has been collated from a variety of authoritative sources. We welcome your feedback at [email protected].

        Frequently asked questions

        Which is better, Userlytics or Optimal Workshop?
        Optimal Workshop edges out the other on user ratings (4.3 vs 4.2). That said, the best pick depends on your use case — use the comparison tables above to evaluate each dimension.
        Do Userlytics and Optimal Workshop offer a free trial?
        Userlytics offers a free trial. Optimal Workshop does not.
        What is the starting price of Userlytics vs Optimal Workshop?
        Userlytics starts at $49 /User. Optimal Workshop starts at $99.
        What are the top alternatives to Userlytics?
        Top alternatives to Userlytics include Figma, UXCam, UserX, UXtweak, UserZoom.
        What are the top alternatives to Optimal Workshop?
        Top alternatives to Optimal Workshop include Figma, UXCam, UserX, UXtweak, UserZoom.