Usabilla vs Medallia Experience Cloud vs Upland Rant & Rave Comparison
Usabilla
Starting at Contact for pricing
- Large Enterprises
- Medium Business
Usabilla is a cloud-based enterprise feedback management solution that helps you to optimize your digital channels with customer feedback. With just the click of a button, your users can share their thoughts and ideas ab…
Medallia Experience Cloud
Starting at Contact for pricing
- Large Enterprises
- Medium Business
Medallia Experience Cloud is a highly acclaimed SaaS platform that utilizes machine learning to enhance customer engagement in real-time. It offers top-notch services that are trusted by leading companies such as Benefit…
Upland Rant & Rave
Starting at Contact for pricing
- Large Enterprises
- Small Business
Introducing Upland Rant & Rave – the ultimate customer experience software designed for reliability and excellence. This robust platform allows businesses to capture authentic feedback from both customers and employees i…
Medallia Experience Cloud leads on user satisfaction with a 4.3-star rating across 191 reviews.
Usabilla vs Medallia Experience Cloud vs Upland Rant & Rave — at a glance
| Feature | Usabilla | Medallia Experience Cloud | Upland Rant & Rave |
|---|---|---|---|
| Rating | 3.8 / 5 | 4.3 / 5 | 5.0 / 5 |
| Reviews | 10 | 191 | 1 |
| Starting price | Contact for pricing | Contact for pricing | Contact for pricing |
| Free trial | No | No | No |
| Free version | No | No | No |
| Best for | Large Enterprises, Medium Business | Large Enterprises, Medium Business, Small Business | Large Enterprises, Small Business, Medium Business |
| Category | Experience Management Software | Experience Management Software | Experience Management Software |
| Platforms | SaaS/Web/Cloud, Mobile - Android, Mobile - iOS | SaaS/Web/Cloud, Mobile - Android, Mobile - iOS | Browser Based (Cloud) |
| API | Available | Available | — |
| Support modes | Online | 24/7 (Live rep), Business Hours, Online | Online |
| Certifications | GDPR | SOC 2, GDPR, ISO 27001 | GDPR |
| Data residency | Global | Global | Global |
Key differences between Usabilla and Medallia Experience Cloud
- User satisfaction: Medallia Experience Cloud scores higher with a 4.3-star average.
- Deployment: Usabilla supports SaaS/Web/Cloud, Mobile - Android, Mobile - iOS; Medallia Experience Cloud supports SaaS/Web/Cloud, Mobile - Android, Mobile - iOS.
Compare Usabilla vs Medallia Experience Cloud vs Upland Rant & Rave — and walk away knowing which one fits.
Which tool fits your team best
Which is actually cheaper for your team size
Where each product wins, per real buyers
Most Experience Management Software tools look identical on paper. This comparison cuts to the differences that matter — pricing structure, team fit, and what real buyers found after signing up.
Biggest differences
Features
Pricing
Buying details
Security
Buyer feedback
Integrations
Product tour
Other options
Talk to an expert Talk to an expert | Talk to an expert Talk to an expert | Talk to an expert Talk to an expert |
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Biggest differences
Start here before you go deeper into features.
Best for enterprise teams collecting targeted website user feedback.
- You need seamless integration of a customizable feedback button on your website.
- Your focus is on gathering user comments tied to specific website elements.
- You represent a mid-sized to large company aiming to optimize digital channels.
- You are a small business with a limited budget seeking low-cost solutions.
- You require advanced analytics and detailed reporting out-of-the-box without customization.
Best for enterprises needing AI-driven customer experience insights and flexible customization.
- You require real-time AI-powered detection of customer behavior patterns and predictive insights.
- Your team needs extensive customization options for surveys, reports, and dashboards.
- You are a medium to large enterprise with dedicated customer experience or analytics teams.
- You are a small business without dedicated analytics resources or expertise.
- Your use case demands advanced text analytics for large volumes of unstructured feedback.
Best for real-time customer and employee feedback across multiple touchpoints.
- You need to capture authentic feedback from both customers and employees simultaneously.
- Your team requires actionable insights from feedback collected in real-time during the customer journey.
- You want a reliable, configurable platform suitable for small to large enterprises.
- You require transparent, out-of-the-box pricing information before purchase.
- You depend heavily on extensive public user reviews and community feedback for decision-making.
Usabilla: Best for enterprise teams collecting targeted website user feedback. Medallia Experience Cloud: Best for enterprises needing AI-driven customer experience insights and flexible customization.
Description | Usabilla is a cloud-based enterprise feedback management solution that helps you to optimize your digital channels with customer feedback. With just the click of a button, your users can ... Read More about Usabilla | Medallia Experience Cloud is a highly acclaimed SaaS platform that utilizes machine learning to enhance customer engagement in real-time. It offers top-notch services that are trusted by ... Read More about Medallia Experience Cloud | Introducing Upland Rant & Rave – the ultimate customer experience software designed for reliability and excellence. This robust platform allows businesses to capture authentic feedback from ... Read More about Upland Rant & Rave |
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User RatingsBased on verified Spotsaas reviews | |||
Best Company Size | 51-500 employees500+ employees | Medium BusinessLarge Enterprises | Small BusinessLarge Enterprises |
Get pricing help | Get pricing help | Get pricing help |
Software Demo
Demo |  Medallia Experience Cloud has not given any software demo yet If you're the owner of this profile, add your demo.Contact us |
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How do Usabilla, Medallia Experience Cloud and Upland Rant & Rave Compare on Features?
Total Features | 7 Features | 0 Features | 0 Features |
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Unique Features | No unique features | No features | No features |
Get Quote | Get Quote | Get Quote |
Compare Usabilla, Medallia Experience Cloud and Upland Rant & Rave on pricing
Review starting price, plan structure, and free-trial access side by side so you can see which option fits your budget and buying process.
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Pricing Page |  | Pricing information not available | Pricing information not available |
Other Details
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Get help choosing | Get help choosing | Get help choosing |
Security & Compliance
Certifications, data handling, and security controls for IT and compliance evaluators.
SOC 2 | — | ✓ Yes | — |
|---|---|---|---|
HIPAA | ✗ No | — | ✗ No |
GDPR | ✓ Yes | ✓ Yes | ✓ Yes |
ISO 27001 | — | ✓ Yes | — |
Single Sign-On (SSO) | — | ✓ Yes | — |
Multi-Factor Auth (MFA) | — | ✓ Yes | — |
Data Encryption | — | ✓ Yes | — |
Audit Logs | — | ✓ Yes | — |
Data Residency | 🌐 Global | 🌐 Global | 🌐 Global |
Usabilla vs Medallia Experience Cloud User Reviews & Rating Comparison
User Ratings | 3.8 (based on 10 reviews) | 5 (based on 1 reviews) | |
|---|---|---|---|
Rating Distribution | |||
Spotsaas Editor’s POV generated by AI | Buyer sentiment Buyers appreciate the ease of embedding feedback tools but note limited transparency and feature depth. What buyers like
Common complaints
| Buyer sentiment Overall positive sentiment highlights Medallia's powerful insights and customization, tempered by a learning curve and some usability challenges. What buyers like
Common complaints
| Buyer sentiment Extremely positive sentiment from limited available feedback highlighting reliability and real-time feedback capabilities. What buyers like
Common complaints
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Pros and Cons |
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Positive Reviews | No reviews available for the product | No reviews available for the product | No reviews available for the product |
List of Customers
Customers |  Bandwidth  Lufthansa  KLM | No Customers information available. | No Customers information available. |
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Media and Screenshots
Screenshots |  3 Screenshots |  5 Screenshots | No screenshots available. |
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Videos |  2 Videos | No videos available. |  1 Videos |
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Related Blogs and Articles for Experience Management Software
Disclaimer: This research has been collated from a variety of authoritative sources. We welcome your feedback at [email protected].
Frequently asked questions
- Which is better, Usabilla or Medallia Experience Cloud?
- Medallia Experience Cloud edges out the other on user ratings (4.3 vs 3.8). That said, the best pick depends on your use case — use the comparison tables above to evaluate each dimension.
- Do Usabilla and Medallia Experience Cloud offer a free trial?
- Neither Usabilla nor Medallia Experience Cloud currently lists a free trial.
- What is the starting price of Usabilla vs Medallia Experience Cloud?
- Usabilla starts at Contact for pricing. Medallia Experience Cloud starts at Contact for pricing.
- What are the top alternatives to Usabilla?
- Top alternatives to Usabilla include UserFace, Qualified, GetFeedy, feedback.farm, Workvivo.
- What are the top alternatives to Medallia Experience Cloud?
- Top alternatives to Medallia Experience Cloud include SAP Customer Experience, Advize.ai, Adobe Experience Platform, Experience.com, The Experience Manager.