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Usabilla vs CustomerGauge vs AnyRoad Comparison

Last updated:

Usabilla

3.8(10 reviews)

Starting at Contact for pricing

  • Large Enterprises
  • Medium Business

Usabilla is a cloud-based enterprise feedback management solution that helps you to optimize your digital channels with customer feedback. With just the click of a button, your users can share their thoughts and ideas ab…

CustomerGauge

4.6(82 reviews)

Starting at Contact for pricing

  • Large Enterprises
  • Medium Business

CustomerGauge is an Account Experience Management Software that helps clients optimize the B2B customer experience and drive more revenue. Our cutting-edge Monetized Net Promoter® technology and comprehensive reporting c…

AnyRoad

3.8(5 reviews)

Starting at Contact for pricing

  • Large Enterprises
  • Small Business

Revolutionize every interaction with AnyRoad, where each moment becomes significant. AnyRoad paves the way to crafting live, virtual, and hybrid experiences that forge enduring connections with your audience. Accustomed…

CustomerGauge leads on user satisfaction with a 4.6-star rating across 82 reviews.

Usabilla vs CustomerGauge vs AnyRoad — at a glance

FeatureUsabillaCustomerGaugeAnyRoad
Rating3.8 / 54.6 / 53.8 / 5
Reviews10825
Starting priceContact for pricingContact for pricingContact for pricing
Free trial No No No
Free version No No No
Best forLarge Enterprises, Medium BusinessLarge Enterprises, Medium Business, Small BusinessLarge Enterprises, Small Business, Medium Business
CategoryExperience Management SoftwareExperience Management SoftwareExperience Management Software
PlatformsSaaS/Web/Cloud, Mobile - Android, Mobile - iOSSaaS/Web/CloudBrowser Based (Cloud)
APIAvailable
Support modesOnlineOnlineOnline
CertificationsGDPRGDPR
Data residencyGlobalGlobalGlobal

Key differences between Usabilla and CustomerGauge

  • User satisfaction: CustomerGauge scores higher with a 4.6-star average.
  • Deployment: Usabilla supports SaaS/Web/Cloud, Mobile - Android, Mobile - iOS; CustomerGauge supports SaaS/Web/Cloud.

Compare Usabilla vs CustomerGauge vs AnyRoad — and walk away knowing which one fits.

01

Which tool fits your team best

02

Which is actually cheaper for your team size

03

Where each product wins, per real buyers

Most Experience Management Software tools look identical on paper. This comparison cuts to the differences that matter — pricing structure, team fit, and what real buyers found after signing up.

Usabilla - New SaaS Software
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Talk to an expert
CustomerGauge - New SaaS Software
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Talk to an expert
AnyRoad
Talk to an expert
Talk to an expert

Free PDF comparison

Download this Usabilla vs CustomerGauge vs AnyRoad comparison

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Biggest differences

Start here before you go deeper into features.

Usabilla

Best for enterprise teams collecting targeted website user feedback.

Choose if
  • You need seamless integration of a customizable feedback button on your website.
  • Your focus is on gathering user comments tied to specific website elements.
  • You represent a mid-sized to large company aiming to optimize digital channels.
Consider alternatives if
  • You are a small business with a limited budget seeking low-cost solutions.
  • You require advanced analytics and detailed reporting out-of-the-box without customization.

CustomerGauge

Best for B2B firms linking customer experience directly to revenue growth.

Choose if
  • You need to monetize customer experience using advanced Net Promoter technology.
  • Your team requires detailed, automated reporting with actionable customer insights.
  • You want to analyze sentiment across multiple levels of client organizations.
Consider alternatives if
  • You are a small business without a dedicated customer experience team.
  • You need transparent, out-of-the-box pricing and simple self-service setup.

AnyRoad

Best for managing scalable live, virtual, and hybrid experiential marketing events.

Choose if
  • You need to unify workflows across multiple teams and functions.
  • Your organization runs large-scale experiential marketing campaigns.
  • You require a flexible, configurable platform for complex event management.
Consider alternatives if
  • You are a small team with limited budget and resources.
  • You need transparent, out-of-the-box pricing and quick setup.

Usabilla: Best for enterprise teams collecting targeted website user feedback. CustomerGauge: Best for B2B firms linking customer experience directly to revenue growth.

Description

Usabilla is a cloud-based enterprise feedback management solution that helps you to optimize your digital channels with customer feedback. With just the click of a button, your users can ... Read More about Usabilla

CustomerGauge is an Account Experience Management Software that helps clients optimize the B2B customer experience and drive more revenue. Our cutting-edge Monetized Net Promoter® ... Read More about CustomerGauge

Revolutionize every interaction with AnyRoad, where each moment becomes significant. AnyRoad paves the way to crafting live, virtual, and hybrid experiences that forge enduring connections ... Read More about AnyRoad

Free Trial Availability

  • No free trial
  • No free trial
  • No free trial

User Ratings

Based on verified Spotsaas reviews

3.8

(10)

4.6

(82)

3.8

(5)

Best Company Size

51-500 employees500+ employees
51-500 employees500+ employees
Medium BusinessLarge Enterprises
Get pricing help
Get pricing help
Get pricing help

Software Demo

Demo

No software demo available

AnyRoad has not given any software demo yet

If you're the owner of this profile, add your demo.Contact us

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Step 1 of 4

How big is your team?

We tailor recommendations to companies your size.

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How do Usabilla, CustomerGauge and AnyRoad Compare on Features?

Total Features

7 Features

11 Features

0 Features

Unique Features

No unique features

No unique features

No features

Get Quote
Get Quote
Get Quote

Compare Usabilla, CustomerGauge and AnyRoad on pricing

Review starting price, plan structure, and free-trial access side by side so you can see which option fits your budget and buying process.

Pricing Option

        Pricing Plans

        • Not Available
        • Not Available
        • Not Available

        Pricing Page

        Usabilla pricing

        Pricing information not available

        Pricing information not available

        Other Details

        Organization Types supported

        • Large Enterprises
        • Medium Business
        • Small Business
        • Freelancers
        • Individuals
        • Large Enterprises
        • Medium Business
        • Small Business
        • Freelancers
        • Individuals
        • Large Enterprises
        • Medium Business
        • Small Business
        • Freelancers
        • Individuals

        Platforms Supported

        • Browser Based (Cloud)
        • Mobile - Android
        • Mobile - iOS
        • Browser Based (Cloud)
        • Installed - Mac
        • Browser Based (Cloud)
        • Mobile - Android
        • Mobile - iOS
        • Browser Based (Cloud)
        • Installed - Mac
        • Browser Based (Cloud)
        • Mobile - Android
        • Mobile - iOS
        • Browser Based (Cloud)
        • Installed - Mac

        Modes of support

        • 24/7 (Live rep)
        • Business Hours
        • Online
        • 24/7 (Live rep)
        • Business Hours
        • Online
        • 24/7 (Live rep)
        • Business Hours
        • Online

        API Support

        • Available
        • Not Available
        • Not Available
        Get help choosing
        Get help choosing
        Get help choosing

        Security & Compliance

        Certifications, data handling, and security controls for IT and compliance evaluators.

        HIPAA

        ✗ No
        ✗ No
        ✗ No

        GDPR

        ✓ Yes
        ✓ Yes

        Data Encryption

        ✓ Yes

        Data Residency

        🌐 Global
        🌐 Global
        🌐 Global

        Usabilla vs CustomerGauge User Reviews & Rating Comparison

        User Ratings

        3.8

        (based on 10 reviews)

        3.8

        (based on 5 reviews)

        Rating Distribution

        0

        0

        0

        0

        0

        50

        0

        0

        0

        0

        0

        0

        0

        0

        0

        Spotsaas Editor’s POV generated by AI

        Buyer sentiment

        Buyers appreciate the ease of embedding feedback tools but note limited transparency and feature depth.

        What buyers like

        • Ease of website integration
        • User-friendly feedback submission
        • Enterprise scalability

        Common complaints

        • Lack of pricing transparency
        • Limited detailed user feedback

        Buyer sentiment

        Overall positive sentiment with users valuing the revenue-focused customer experience insights and comprehensive reporting features.

        What buyers like

        • Revenue impact through Monetized Net Promoter
        • Detailed reporting and insights
        • Multi-level organizational sentiment tracking

        Common complaints

        • Lack of pricing transparency
        • Complexity in setup and configuration

        Buyer sentiment

        Mixed buyer sentiment with appreciation for scalability but concerns about pricing transparency and complexity.

        What buyers like

        • Scalability for large events
        • Comprehensive experience management
        • Cross-team workflow integration

        Common complaints

        • Opaque pricing model
        • Steep learning curve

        Pros and Cons

        • Easy integration of feedback button into websites

        • Enables users to comment on specific parts of a website

        • Cloud-based solution suitable for enterprise scale

        • Pricing is not publicly available, requiring sales contact

        • Limited publicly available user reviews and detailed feature info

        • Monetized Net Promoter technology for linking customer experience to revenue

        • Comprehensive reporting with automatic survey delivery and prompt insights

        • Organizational Chart view to measure brand perception at multiple client organization levels

        • Pricing is quotation based and not publicly available

        • Potentially complex setup requiring configuration for targeted follow-up processes

        • Ability to manage live, virtual, and hybrid experiences at scale

        • Unified workflows across multiple teams and functions

        • Focus on creating impactful experiential marketing campaigns

        • Pricing is quotation-based and not publicly available

        • Limited user reviews and unclear feature set

        Positive Reviews

        No reviews available for the product

        No reviews available for the product

        No reviews available for the product

        List of Customers

        Customers

        Bandwidth

        Bandwidth

        Lufthansa

        Lufthansa

        KLM

        KLM

        Eventbrite

        Eventbrite

        H R Block

        H R Block

        SingleHop

        SingleHop

        No Customers information available.

        Media and Screenshots

        Screenshots

        Details

        3 Screenshots

        App

        3 Screenshots

        No screenshots available.

        Videos

        video-0

        2 Videos

        video-0

        2 Videos

        No videos available.

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        Add another option to compare side by side

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        Related Blogs and Articles for Experience Management Software

        Disclaimer: This research has been collated from a variety of authoritative sources. We welcome your feedback at [email protected].

        Frequently asked questions

        Which is better, Usabilla or CustomerGauge?
        CustomerGauge edges out the other on user ratings (4.6 vs 3.8). That said, the best pick depends on your use case — use the comparison tables above to evaluate each dimension.
        Do Usabilla and CustomerGauge offer a free trial?
        Neither Usabilla nor CustomerGauge currently lists a free trial.
        What is the starting price of Usabilla vs CustomerGauge?
        Usabilla starts at Contact for pricing. CustomerGauge starts at Contact for pricing.
        What are the top alternatives to Usabilla?
        Top alternatives to Usabilla include UserFace, Qualified, GetFeedy, feedback.farm, Workvivo.
        What are the top alternatives to CustomerGauge?
        Top alternatives to CustomerGauge include SAP Customer Experience, SoluCX, Advize.ai, Qualified, Experience.com.

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