Usabilla vs Apptentive Comparison
Usabilla
Starting at Contact for pricing
- Large Enterprises
- Medium Business
Usabilla is a cloud-based enterprise feedback management solution that helps you to optimize your digital channels with customer feedback. With just the click of a button, your users can share their thoughts and ideas ab…
Apptentive
Starting at Contact for pricing
- Large Enterprises
- Medium Business
Apptentive is an advanced mobile customer feedback platform that helps to track customer sentiments and collect invaluable feedback throughout the customer journey. This powerful programme ensures client retention and gr…
Apptentive leads on user satisfaction with a 4.0-star rating across 5 reviews.
Usabilla vs Apptentive — at a glance
| Feature | Usabilla | Apptentive |
|---|---|---|
| Rating | 3.8 / 5 | 4.0 / 5 |
| Reviews | 10 | 5 |
| Starting price | Contact for pricing | Contact for pricing |
| Free trial | No | No |
| Free version | No | No |
| Best for | Large Enterprises, Medium Business | Large Enterprises, Medium Business, Small Business |
| Category | Experience Management Software | Survey/ User Feedback Software |
| Platforms | SaaS/Web/Cloud, Mobile - Android, Mobile - iOS | SaaS/Web/Cloud |
| API | Available | Available |
| Support modes | Online | Online |
| Certifications | GDPR | — |
| Data residency | Global | Global |
Key differences between Usabilla and Apptentive
- User satisfaction: Apptentive scores higher with a 4.0-star average.
- Deployment: Usabilla supports SaaS/Web/Cloud, Mobile - Android, Mobile - iOS; Apptentive supports SaaS/Web/Cloud.
Usabilla vs Apptentive — find the better fit before you commit.
Which tool fits your team best
Which is actually cheaper for your team size
Where each product wins, per real buyers
Most Experience Management Software tools look identical on paper. This comparison cuts to the differences that matter — pricing structure, team fit, and what real buyers found after signing up.
Biggest differences
Features
Pricing
Buying details
Security
Buyer feedback
Integrations
Product tour
Other options
Talk to an expert Talk to an expert | Talk to an expert Talk to an expert |
Biggest differences
Start here before you go deeper into features.
Best for enterprise teams collecting targeted website user feedback.
- You need seamless integration of a customizable feedback button on your website.
- Your focus is on gathering user comments tied to specific website elements.
- You represent a mid-sized to large company aiming to optimize digital channels.
- You are a small business with a limited budget seeking low-cost solutions.
- You require advanced analytics and detailed reporting out-of-the-box without customization.
Large Enterprises, Medium Business, Small Business
Usabilla typically suits Large Enterprises and Medium Business. Apptentive tends to fit Large Enterprises and Medium Business better. The right choice depends on your team size, workflow, and whether a free trial matters.
Description | Usabilla is a cloud-based enterprise feedback management solution that helps you to optimize your digital channels with customer feedback. With just the click of a button, your users can ... Read More about Usabilla | Apptentive is an advanced mobile customer feedback platform that helps to track customer sentiments and collect invaluable feedback throughout the customer journey. This powerful programme ... Read More about Apptentive |
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Free Trial Availability |
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User RatingsBased on verified Spotsaas reviews | ||
Best Company Size | 51-500 employees500+ employees | — |
Get pricing help | Get pricing help |
Software Demo
Demo |  Apptentive has not given any software demo yet If you're the owner of this profile, add your demo.Contact us |
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How do Usabilla and Apptentive Compare on Features?
Total Features | 7 Features | 5 Features |
|---|---|---|
Unique Features | No unique features | No unique features |
Get Quote | Get Quote |
Compare Usabilla and Apptentive on pricing
Review starting price, plan structure, and free-trial access side by side so you can see which option fits your budget and buying process.
Pricing Option | ||
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Pricing Plans |
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Pricing Page |  | Pricing information not available |
Other Details
Organization Types supported |
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Platforms Supported |
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Modes of support |
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API Support |
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Get help choosing | Get help choosing |
Security & Compliance
Certifications, data handling, and security controls for IT and compliance evaluators.
HIPAA | ✗ No | ✗ No |
|---|---|---|
GDPR | ✓ Yes | — |
Data Residency | 🌐 Global | 🌐 Global |
Usabilla User Reviews & Rating Comparison
User Ratings | 3.8 (based on 10 reviews) | |
|---|---|---|
Rating Distribution | ||
Spotsaas Editor’s POV generated by AI | Buyer sentiment Buyers appreciate the ease of embedding feedback tools but note limited transparency and feature depth. What buyers like
Common complaints
| Buyer sentiment Buyer sentiment is positive across 30 reviews, with strong overall satisfaction. What buyers like
Common complaints
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Pros and Cons |
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Positive Reviews | No reviews available for the product | No reviews available for the product |
List of Customers
Customers |  Bandwidth  Lufthansa  KLM |  Alaska  Zillow  Dunkin |
|---|
Media and Screenshots
Screenshots |  3 Screenshots |  4 Screenshots |
|---|---|---|
Videos |  2 Videos | No videos available. |
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Disclaimer: This research has been collated from a variety of authoritative sources. We welcome your feedback at [email protected].
Frequently asked questions
- Which is better, Usabilla or Apptentive?
- Apptentive edges out the other on user ratings (4.0 vs 3.8). That said, the best pick depends on your use case — use the comparison tables above to evaluate each dimension.
- Do Usabilla and Apptentive offer a free trial?
- Neither Usabilla nor Apptentive currently lists a free trial.
- What is the starting price of Usabilla vs Apptentive?
- Usabilla starts at Contact for pricing. Apptentive starts at Contact for pricing.
- What are the top alternatives to Usabilla?
- Top alternatives to Usabilla include UserFace, Qualified, GetFeedy, feedback.farm, Workvivo.
- What are the top alternatives to Apptentive?
- Top alternatives to Apptentive include SightMill, UserIQ, Qualified, SatisMeter, SentimentSnap.