NEWJoin 1M+ SaaS Professionals|Get Weekly Insights, Trends & Expert PicksSubscribe Free →

Spotsaas logo

Updox vs Moxo Comparison

Last updated:

Updox

Starting at Contact for pricing

  • Large Enterprises
  • Medium Business

Updox is a HIPAA-compliant unified communications platform designed for medical practices, clinics, and healthcare providers seeking to streamline patient engagement and administrative workflows. Built for office manager…

Moxo

Starting at $90 /Month

  • Large Enterprises
  • Medium Business

Moxo offers an all-in-one solution for client engagement and asset management. Benefit from fully integrated document collaboration, video conference calls, digital signatures, messaging services, and more, all designed…

Updox vs Moxo — at a glance

FeatureUpdoxMoxo
Rating
Reviews
Starting priceContact for pricing$90 /Month
Free trial No No
Free version No No
Best forLarge Enterprises, Medium Business, Small BusinessLarge Enterprises, Medium Business, Small Business
CategoryPatient Engagement SoftwareDigital Experience Platform (DXP)
PlatformsSaaS/Web/CloudSaaS/Web/Cloud
APIAvailableAvailable
Support modesOnlineOnline
CertificationsSOC 2, HIPAA, GDPRSOC 2, GDPR
Data residencyUSGlobal

Key differences between Updox and Moxo

  • Pricing: Moxo starts at $90 /Month. Updox pricing is not publicly listed.
  • Deployment: Updox supports SaaS/Web/Cloud; Moxo supports SaaS/Web/Cloud.

Updox vs Moxo — find the better fit before you commit.

01

Which tool fits your team best

02

Which is actually cheaper for your team size

03

Where each product wins, per real buyers

Most Patient Engagement Software tools look identical on paper. This comparison cuts to the differences that matter — pricing structure, team fit, and what real buyers found after signing up.

Updox - Logo
Talk to an expert
Talk to an expert
Moxo - Digital Experience Platform (DXP)
Talk to an expert
Talk to an expert

Biggest differences

Start here before you go deeper into features.

Updox

Best for

Large Enterprises, Medium Business, Small Business

Moxo

Best for

Large Enterprises, Medium Business, Small Business

Updox typically suits Large Enterprises and Medium Business. Moxo tends to fit Large Enterprises and Medium Business better. The right choice depends on your team size, workflow, and whether a free trial matters.

Description

Updox is a HIPAA-compliant unified communications platform designed for medical practices, clinics, and healthcare providers seeking to streamline patient engagement and administrative ... Read More about Updox

Moxo offers an all-in-one solution for client engagement and asset management. Benefit from fully integrated document collaboration, video conference calls, digital signatures, messaging ... Read More about Moxo

Entry Level Pricing

  • Not Available
  • Starts from $90 , Billed Yearly

Free Trial Availability

  • No free trial
  • No free trial

Best Company Size

5–250 Employees
Get pricing help
Get pricing help

Where each option fits best

See where each product is strongest, which teams it fits, and what causes buyers to keep looking — before you commit.

Based on buyer reviews and verified product data collected by Spotsaas.

Strengths

Key strengths

Updox

  • Improved Patient Communication: Consolidated messaging, appointment reminders, and secure text enable faster, clearer interactions, reducing phone tag and missed visits.
  • Workflow Efficiency & Time Savings: The universal inbox, document management tools, and paperless forms significantly cut down on admin work, freeing up staff for higher-priority tasks.
  • Revenue Capture & Payments Flexibility: Integrated charge capture and payments streamline billing and help practices recover revenue that often slips through manual processes.

Moxo

No key benefits available yet.

Best fit

Best fit

Updox

  • 5–250 Employees
  • Healthcare, Telemedicine, Ambulatory Care, Clinics, Behavioral Health, Dental Practices, Vision Centers
  • Practice Managers, Office Administrators, Physicians, Nurse Practitioners, Medical Billing Specialists, Healthcare IT Coordinators, Front Desk Staff, Operations Directors

Moxo

No best-fit guidance available yet.

Watchouts

Reasons buyers look elsewhere

Updox

  • Users seeking robust data reporting, predictive insights, or custom dashboards may find Updox's analytics capabilities limited compared to specialized healthcare BI tools.
  • Practices with niche documentation processes or custom intake procedures may prefer platforms offering deeper workflow automation and personalization options.
  • Some competitors offer more polished or feature-rich mobile applications, particularly for providers who rely heavily on mobile devices in the field.

Moxo

No alternatives guidance available yet.

Software Demo

Demo

No software demo available

Moxo has not given any software demo yet

If you're the owner of this profile, add your demo.Contact us

Need a second opinion?

Get shortlist help from a software advisor

Share your priorities, budget, and team needs, and we’ll help you narrow the options and understand the tradeoffs before you talk to vendors.

How do Updox and Moxo Compare on Features?

Total Features

16 Features

0 Features

Unique Features

No unique features

No features

Get Quote
Get Quote

Compare Updox and Moxo on pricing

Review starting price, plan structure, and free-trial access side by side so you can see which option fits your budget and buying process.

Pricing Option

      Starting From

      • Not Available
      • $90 , Billed Yearly

      Pricing Plans

      • Not Available
      • Starter

        • Includes up to 10 active users

        • Additional user packs available

        • 3 workflow templates

        Show more +

      • Business

        • Includes up to 40 active users

        • Additional user packs available

        • 10 workflow templates

        Show more +

      • Advanced

        • Custom user packs

        • Custom workflows

        • Everything in Business, plus

        Show more +

      Pricing Page

      Updox pricing
      Moxo pricing

      Other Details

      Organization Types supported

      • Large Enterprises
      • Freelancers
      • Medium Business
      • Small Business
      • Individuals
      • Large Enterprises
      • Freelancers
      • Medium Business
      • Small Business
      • Individuals

      Platforms Supported

      • Browser Based (Cloud)
      • Installed - Mac
      • Installed - Windows
      • Mobile - iOS
      • Mobile - Android
      • Browser Based (Cloud)
      • Installed - Mac
      • Installed - Windows
      • Mobile - iOS
      • Mobile - Android

      Modes of support

      • 24/7 (Live rep)
      • Business Hours
      • Online
      • 24/7 (Live rep)
      • Business Hours
      • Online

      API Support

      • Available
      • Available
      Get help choosing
      Get help choosing

      Security & Compliance

      Certifications, data handling, and security controls for IT and compliance evaluators.

      SOC 2

      ✓ Yes
      ✓ Yes

      HIPAA

      ✓ Yes
      ✗ No

      GDPR

      ✓ Yes
      ✓ Yes

      ISO 27001

      ✗ No

      Single Sign-On (SSO)

      ✓ Yes
      ✓ Yes

      Multi-Factor Auth (MFA)

      ✓ Yes
      ✓ Yes

      Data Encryption

      ✓ Yes
      ✓ Yes

      Audit Logs

      ✓ Yes
      ✓ Yes

      Data Residency

      🇺🇸 US
      🌐 Global

      Updox User Reviews & Rating Comparison

      Spotsaas Editor’s POV generated by AI

      What buyers like

      • Updox provides a unified inbox that brings together emails, faxes, messages, and documents, reducing the need to switch between systems and making communication tracking significantly easier for clinical and administrative teams.
      • Its built-in secure messaging and telehealth capabilities ensure providers can interact with patients safely, complying with strict healthcare data privacy standards while expanding access to care.
      • Features like appointment reminders, digital forms, secure text, and broadcast messaging help reduce no-shows and streamline administrative work, boosting overall patient satisfaction.

      Common complaints

      • Some users have noted that customization of workflows or UI elements is limited, which can affect practices with unique administrative or communication requirements.
      • While user-friendly overall, teams unfamiliar with integrated platforms may require training to utilize all features efficiently, especially in smaller practices with fewer resources.
      • Although compatible with many EMRs, users occasionally report sync or data mapping issues, particularly during the initial setup or with less common EMR platforms.

      What buyers like

      • Integrated client engagement tools
      • Customizable client experiences
      • Efficient asset management

      Common complaints

      • Limited third-party integrations
      • Complex setup process
      • Higher learning curve for new users

      Pros and Cons

      • Updox provides a unified inbox that brings together emails, faxes, messages, and documents, reducing the need to switch between systems and making communication tracking significantly easier for clinical and administrative teams.

      • Its built-in secure messaging and telehealth capabilities ensure providers can interact with patients safely, complying with strict healthcare data privacy standards while expanding access to care.

      • Features like appointment reminders, digital forms, secure text, and broadcast messaging help reduce no-shows and streamline administrative work, boosting overall patient satisfaction.

      • Some users have noted that customization of workflows or UI elements is limited, which can affect practices with unique administrative or communication requirements.

      • While user-friendly overall, teams unfamiliar with integrated platforms may require training to utilize all features efficiently, especially in smaller practices with fewer resources.

      • All-in-one solution for client engagement

      • Robust asset management capabilities

      • Customizable features for tailored experiences

      • May require significant initial setup

      • Potentially steep learning curve

      Positive Reviews

      No reviews available for the product

      No reviews available for the product

      Media and Screenshots

      Screenshots

      New Form

      6 Screenshots

      No screenshots available.

      Videos

      video-0

      3 Videos

      No videos available.

      Expand your shortlist

      Add another option to compare side by side

      Search by product name to compare pricing, fit, and buyer feedback in one view.

      Disclaimer: This research has been collated from a variety of authoritative sources. We welcome your feedback at [email protected].

      Frequently asked questions

      Which is better, Updox or Moxo?
      Updox and Moxo are closely matched with equal user ratings of -1.0. The right choice depends on your team size, budget, and specific Digital Experience Platform (DXP) needs.
      Do Updox and Moxo offer a free trial?
      Neither Updox nor Moxo currently lists a free trial.
      What is the starting price of Updox vs Moxo?
      Updox starts at Contact for pricing. Moxo starts at $90 /Month.
      What are the top alternatives to Updox?
      Top alternatives to Updox include Doxy.me, Medici, Qualified, Workvivo, OmniMD.
      What are the top alternatives to Moxo?
      Top alternatives to Moxo include Liferay Digital Experience Platform, Jahia Digital Experience Platform, HCL Digital Experience, Crownpeak DXM, SundaySky.

      Grow your pipeline with buyers who are already looking for you

      254,000+ buyers use Spotsaas every month to evaluate and shortlist software. Get in front of them — for free, or with a managed growth plan built around your category.