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Trustpilot vs Swell - Which Reputation Management Software Platform Is Better in July 2025?

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Swell - Reputation Management Software
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TL;DR - Quick Comparison Summary

Description

Trustpilot is a software solution that allows organizations to connect with customers. Trustpilot uses social media data to help companies understand their reputation and identify ... Read More

Swell is a customer experience software providing an essential toolkit to monitor brand & product reviews. It can help streamline workflows by integrating with Quickbooks, MYOB & more. The ... Read More

Entry Level Pricing

  • Starts from $200
  • Starts from $199 , Billed Yearly

Free Trial Availability

  • No free trial

Spotsaas Score

9.8/10

8.6/10

User Ratings

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Software Demo

Demo

How do Trustpilot and Swell Compare on Features?

Total Features

7 Features

8 Features

Unique Features

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      What Do Trustpilot and Swell Cost?

      Pricing Option

          Starting From

          • $200
          • $199 , Billed Yearly

          Pricing Plans

          • Not Available
          • Swell

            • Swell Insight

            • Swell Review

            • Swell Webchat

            Show more +

          Pricing Page

          trustpilot pricingswellcx pricing

          Other Details

          Organization Types supported

          • Freelancers
          • Large Enterprises
          • Medium Business
          • Small Business
          • Individuals
          • Freelancers
          • Large Enterprises
          • Medium Business
          • Small Business
          • Individuals

          Platforms Supported

          • Browser Based (Cloud)
          • Mobile - Android
          • Mobile - iOS
          • Browser Based (Cloud)
          • Browser Based (Cloud)
          • Mobile - Android
          • Mobile - iOS
          • Browser Based (Cloud)

          Modes of support

          • 24/7 (Live rep)
          • Business Hours
          • Online
          • 24/7 (Live rep)
          • Business Hours
          • Online

          API Support

          • Not Available
          • Available
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          Trustpilot User Reviews & Rating Comparison

          User Ratings

          No reviews available for the product

          Rating Distribution

          Excellent

          10126

          Very Good

          24

          Good

          0

          Poor

          0

          Terible

          0

          No reviews available for the product

          Expert's Review generated by AI

          Trustpilot has garnered high praise over the past year for its user-friendly platform and excellent service. Users appreciate the ease of navigation, colorful layout, and the extensive selection ...Read more

          No Expert ai Review available for the product

          Pros and Cons

          Pros and Cons of Trustpilot

          • Easy to use site, colorful, explanatory, and useful.

          • Great service with fast response time.

          • Allows honest reviews for informed decision-making.

          • Trustworthy and accurate platform for reviews.

          • Some extreme opinions can flood the platform, affecting the credibility of reviews.

          • Limited customization options and advanced functionalities in the platform.

          Pros and Cons of Swell

          Positive Reviews

          No reviews available for the product

          No reviews available for the product

          Media and Screenshots

          Screenshots

          Trustpilot Demo - Review Dashboard

          4 Screenshots

          1 Screenshots

          Videos

          video-0

          3 Videos

          video-0

          2 Videos

          Top Alternatives to Trustpilot and Swell in 2025

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          Frequently Asked Questions (FAQs)

          Stuck on something? We're here to help with all the questions and answers in one place.

          Swell offers Free Trial, but Trustpilot does not.

          Trustpilot is designed for Large Enterprises, Medium Business and Small Business.

          Swell is designed for Large Enterprises, Medium Business and Small Business.

          Pricing for Trustpilot Starts at $200/Month whereas for Swell Starts at $199/Month when Billed Yearly.

          Some top alternatives to Trustpilot includes ReviewBuzz, Reputation.com, Critique, Review Tool, Shopper Approved, FreshReview, Reeview and ReviewGain.

          Some top alternatives to Swell includes Customer Alliance, ReviewBuzz, Reputation.com, Critique, Guestmeter, Rize Reviews, Reptrics, Reputation Studio, ReviewRev and ReviewGain.

          Disclaimer: This research has been collated from a variety of authoritative sources. We welcome your feedback at [email protected].

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