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Trustpilot vs Starfish Reviews Comparison

Last updated:

Trustpilot

4.0(79,567 reviews)

Starting at $200 /Month

  • Large Enterprises
  • Medium Business

Trustpilot is a software solution that allows organizations to connect with customers. Trustpilot uses social media data to help companies understand their reputation and identify opportunities to improve how they respon…

Starfish Reviews

4.6(15 reviews)

Starting at $3.99 /Month

  • Free Trial
  • Freelancers / Consultants
  • Medium Business

Starfish Reviews is a reputation management software company. The StarfishReviews software provides businesses and individuals with a next generation reputation improvement platform. This same software also powers the St…

Starfish Reviews leads on user satisfaction with a 4.6-star rating across 15 reviews.

Trustpilot vs Starfish Reviews — at a glance

FeatureTrustpilotStarfish Reviews
Rating4.0 / 54.6 / 5
Reviews79,56715
Starting price$200 /Month$3.99 /Month
Free trial No Yes
Free version No No
Best forLarge Enterprises, Medium Business, Small BusinessFreelancers / Consultants, Medium Business, Small Business
CategoryReputation Management SoftwareReputation Management Software
PlatformsSaaS/Web/CloudSaaS/Web/Cloud
API
Support modesBusiness Hours, OnlineOnline
CertificationsGDPRGDPR
Data residencyGlobalUS

Key differences between Trustpilot and Starfish Reviews

  • Pricing: Trustpilot starts at $200 /Month, while Starfish Reviews starts at $3.99 /Month.
  • Free trial: Starfish Reviews offers a free trial; Trustpilot does not.
  • Target audience: Trustpilot is built for Large Enterprises and Medium Business, while Starfish Reviews targets Freelancers / Consultants and Medium Business.
  • User satisfaction: Starfish Reviews scores higher with a 4.6-star average.
  • Deployment: Trustpilot supports SaaS/Web/Cloud; Starfish Reviews supports SaaS/Web/Cloud.

Trustpilot vs Starfish Reviews — find the better fit before you commit.

01

Which tool fits your team best

02

Which is actually cheaper for your team size

03

Where each product wins, per real buyers

Most Reputation Management Software tools look identical on paper. This comparison cuts to the differences that matter — pricing structure, team fit, and what real buyers found after signing up.

Trustpilot - Reputation Management Software
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Starfish Reviews - Reputation Management Software
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Talk to an expert

Free PDF comparison

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Get the full side-by-side as a PDF — these picks plus the top Reputation Management Software tools, with verified ratings, pricing and features.

  • Side-by-side on pricing, features & ratings
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Biggest differences

Start here before you go deeper into features.

Trustpilot

Best for e-commerce and marketing teams needing simple, trustworthy review management.

Choose if
  • You run an e-commerce business seeking authentic customer feedback integration.
  • Your team values a user-friendly platform with fast, responsive customer service.
  • You want a streamlined setup with a RESTful API for easy review display integration.
Consider alternatives if
  • You require highly customizable review workflows tailored to complex processes.
  • You need advanced analytics and reporting beyond basic reputation insights.

Starfish Reviews

Best for SMBs seeking responsive reputation management with retention plugins.

Choose if
  • You are a local business or freelancer needing to build or improve online reputation.
  • You want a platform with highly responsive customer support and easy ordering.
  • You value a plugin that drives passive income and enhances customer retention.
Consider alternatives if
  • You require extensive app integrations and advanced customization options.
  • You lack dedicated support resources to manage a moderately complex feature set.

Trustpilot: Best for e-commerce and marketing teams needing simple, trustworthy review management. Starfish Reviews: Best for SMBs seeking responsive reputation management with retention plugins.

Description

Trustpilot is a software solution that allows organizations to connect with customers. Trustpilot uses social media data to help companies understand their reputation and identify ... Read More about Trustpilot

Starfish Reviews is a reputation management software company. The StarfishReviews software provides businesses and individuals with a next generation reputation improvement platform. This ... Read More about Starfish Reviews

Entry Level Pricing

  • Starts from $200
  • Starts from $3.99

Free Trial Availability

  • No free trial

Spotsaas Score

What's this? ↗

9.8/10

8.7/10

User Ratings

Based on verified Spotsaas reviews

4.6

(15)

Best Company Size

Small BusinessLarge Enterprises
1-50 employees51-500 employees
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Software Demo

Demo

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How do Trustpilot and Starfish Reviews Compare on Features?

Total Features

7 Features

7 Features

Unique Features

No unique features

No unique features

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Get Quote

Compare Trustpilot and Starfish Reviews on pricing

Review starting price, plan structure, and free-trial access side by side so you can see which option fits your budget and buying process.

Pricing Option

      Starting From

      • $200
      • $3.99

      Pricing Plans

      • Not Available
      • Not Available

      Pricing Page

      Trustpilot pricing
      Starfish Reviews pricing

      Other Details

      Organization Types supported

      • Freelancers
      • Large Enterprises
      • Medium Business
      • Small Business
      • Individuals
      • Freelancers
      • Large Enterprises
      • Medium Business
      • Small Business
      • Individuals

      Platforms Supported

      • Browser Based (Cloud)
      • Mobile - Android
      • Mobile - iOS
      • Browser Based (Cloud)
      • Browser Based (Cloud)
      • Mobile - Android
      • Mobile - iOS
      • Browser Based (Cloud)

      Modes of support

      • 24/7 (Live rep)
      • Business Hours
      • Online
      • 24/7 (Live rep)
      • Business Hours
      • Online

      API Support

      • Not Available
      • Not Available
      Get help choosing
      Get help choosing

      Security & Compliance

      Certifications, data handling, and security controls for IT and compliance evaluators.

      HIPAA

      ✗ No
      ✗ No

      GDPR

      ✓ Yes
      ✓ Yes

      Data Encryption

      ✓ Yes

      Data Residency

      🌐 Global
      🇺🇸 US

      Trustpilot User Reviews & Rating Comparison

      User Ratings

      Rating Distribution

      10126

      24

      0

      0

      0

      11

      0

      0

      0

      0

      Spotsaas Editor’s POV generated by AI

      Buyer sentiment

      Overall positive sentiment highlights ease of use, fast service, and trustworthy reviews, tempered by concerns over review credibility and limited customization.

      What buyers like

      • Ease of use
      • Customer service responsiveness
      • Trustworthiness of reviews

      Common complaints

      • Extreme opinions affecting credibility
      • Limited customization options

      Buyer sentiment

      Users generally express high satisfaction with the responsive support and effective reputation management features, though some find the feature set complex initially.

      What buyers like

      • Customer support responsiveness
      • Ease of ordering and delivery
      • Plugin effectiveness for retention

      Common complaints

      • Complexity for new users
      • Limited advanced app marketplace

      Pros and Cons

      • User-friendly and easy to navigate platform

      • Fast and responsive customer service

      • Facilitates honest and trustworthy customer reviews

      • Platform can be flooded with extreme opinions affecting review credibility

      • Limited customization options

      • Highly responsive and helpful customer support

      • Seamless ordering process with early delivery exceeding expectations

      • Effective plugin for generating passive income and improving customer retention

      • Feature richness and customization can be complex for newcomers

      • Limited marketplace options for advanced apps and connectors

      Positive Reviews

      No reviews available for the product

      No reviews available for the product

      Media and Screenshots

      Screenshots

      Trustpilot Demo - Review Dashboard

      4 Screenshots

      Starfish Reviews screenshot

      1 Screenshots

      Videos

      video-0

      3 Videos

      video-0

      2 Videos

      Top Alternatives to Trustpilot and Starfish Reviews in 2026

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      Disclaimer: This research has been collated from a variety of authoritative sources. We welcome your feedback at [email protected].

      Frequently asked questions

      Which is better, Trustpilot or Starfish Reviews?
      Starfish Reviews edges out the other on user ratings (4.6 vs 4.0). That said, the best pick depends on your use case — use the comparison tables above to evaluate each dimension.
      Do Trustpilot and Starfish Reviews offer a free trial?
      Starfish Reviews offers a free trial. Trustpilot does not.
      What is the starting price of Trustpilot vs Starfish Reviews?
      Trustpilot starts at $200 /Month. Starfish Reviews starts at $3.99 /Month.
      What are the top alternatives to Trustpilot?
      Top alternatives to Trustpilot include ReviewBuzz, Reputation.com, Critique, Review Tool, Shopper Approved.
      What are the top alternatives to Starfish Reviews?
      Top alternatives to Starfish Reviews include ReviewBuzz, ReviewInc, Trustpilot, ReviewsOnMyWebsite, Review Tool.

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