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Compare Trakdesk vs Experience Layer

Trakdesk - Help Desk Software
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Overview

Description

Trakdesky is a ticketing system designed for help desk and support staff from the corporate level to stand alone software vendors. Give customers a great experience when they have trouble ... Read More

Experience Layer is an intuitive user onboarding app that simplifies the process for businesses of all sizes. It ensures your users get acquainted with the features and functionalities of a ... Read More

Entry Level Pricing
  • Starts from $9.99 , Billed Yearly
  • Not Available
Free Trial Availability
  • Free Trial available
Spotsaas Score

8.6/10

Not Available

User Ratings

4.5

(1)
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Software Demo

Demo

Experience Layer has not given any software demo yet

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Features

Total Features

14 Features

0 Features

Unique Features

    No features

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    Pricing

    Pricing Option
        Starting From
        • $9.99 , Billed Yearly
        • Not Available
        Pricing Plans
        • Starter

          • Email to ticket

          • Custom Domain

          • Ticket Time Tracking

          Show more +

        • Professional

          • Includes features of Starter plan, plus

          • Announcements

          • Multiple Business Hours

          Show more +

        • Business

          • Includes features of Professional plan, plus

          • Game Mechanics

          • Portal Customization

          Show more +

        • Browse all pricing plans
        • Not Available

        Other Details

        Organization Types supported
        • Medium Business
        • Large Enterprises
        • Small Business
        • Individuals
        • Freelancers
        • Medium Business
        • Large Enterprises
        • Small Business
        • Individuals
        • Freelancers
        Platforms Supported
        • Browser Based (Cloud)
        • Installed - Mac
        • Installed - Windows
        • Mobile - Android
        • Mobile - iOS
        • Browser Based (Cloud)
        • Browser Based (Cloud)
        • Installed - Mac
        • Installed - Windows
        • Mobile - Android
        • Mobile - iOS
        • Browser Based (Cloud)
        Modes of support
        • 24/7 (Live rep)
        • Business Hours
        • Online
        • 24/7 (Live rep)
        • Business Hours
        • Online
        API Support
        • Not Available
        • Not Available
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        User Reviews

        User Ratings

        No reviews available for the product

        Rating Distribution

        Excellent

        2

        Very Good

        0

        Good

        0

        Poor

        0

        Terible

        0

        No reviews available for the product

        Positive Reviews

        No reviews available for the product

        No reviews available for the product

        Integrations

        Integration with other apps

        No Integration information available.

        Media and Screenshots

        Videos
        video-0

        1 Videos

        No videos available.

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        Frequently Asked Questions (FAQs)

        Stuck on something? We're here to help with all the questions and answers in one place.

        Yes, both Trakdesk and Experience Layer offer a Free Trial.

        Trakdesk is designed for Large Enterprises, Medium Business and Small Business.

        Experience Layer is designed for Large Enterprises and Medium Business.

        The starting price of Trakdesk begins at $9.99/User/Month when Billed Yearly, while pricing details for Experience Layer are unavailable.

        Some top alternatives to Trakdesk includes Zendesk Support, Zoho Desk, Tidio Helpdesk, Freshservice, Freshdesk, LiveAgent, HelpDesk, SysAid, Jitbit Helpdesk, Desky, Helprace, ReadyDesk, Sitehelpdesk, HESK, Help Desk Premier and BoldDesk.

        Some top alternatives to Experience Layer includes Userlane, Whatfix, WalkMe, OnScreen, AppLearnAdopt, Inline Manual, InsideBoard, VisualSP, Onboard.io and Driftly.

        Disclaimer: This research has been collated from a variety of authoritative sources. We welcome your feedback at [email protected].