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Touchpoint vs SpiceCSM Engagement Suite vs Salesforce Sales Cloud vs monday sales CRM by monday.com - Which Tool Fits Your Business?

Overview

Key features

Pricing

Other Details

User reviews

Integratons

Media & Screenshots

Alternatives

Touchpoint - CRM Software

Touchpoint

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SpiceCSM Engagement Suite - CRM Software

SpiceCSM Engagement Suite

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TL;DR - Quick Comparison Summary
Affiliate Disclosure

Description

Touchpoint is the all-in-one platform to unify and streamline customer engagement from the moment they consider your product to after-sales support. It is designed to meet the needs of ... Read More

SpiceCSM is CRM Software that manages Customer Contact information (CRM) and Sales and Marketing workflow (SFA), as well as task management, messaging, data integration, including ... Read More

Entry Level Pricing

  • Not Available
  • Starts from $90 , Billed Yearly

Free Trial Availability

  • No free trial
  • No free trial

Spotsaas Score

7.9/10

7.6/10

User Ratings

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Software Demo

Demo

Touchpoint has not given any software demo yet

If you're the owner of this profile, add your demo.Contact us

How do Touchpoint, SpiceCSM Engagement Suite, Salesforce Sales Cloud and monday sales CRM by monday.com Compare on Features?

Total Features

8 Features

5 Features

Unique Features

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      What Do Touchpoint, SpiceCSM Engagement Suite, Salesforce Sales Cloud and monday sales CRM by monday.com Cost?

      Pricing Option

          Starting From

          • Not Available
          • $90 , Billed Yearly

          Pricing Plans

          • Not Available

          • Professional

            Get Started

            • Unified User Interface (UUI)

            • Customizable CRM

            • Guided Process / Agent Scripting

            Show more +

          • Enterprise

            Get Started

            • Includes features of Professional plan, plus

            • SpiceCSM Automation Suite

            • Visual Process Editor (Advanced Automation Nodes)

            Show more +

          Pricing Page

          		touchpoint pricingspicecsm-engagement-suite pricing
          View detailed pricing
          View detailed pricing

          Other Details

          Organization Types supported

          • Large Enterprises
          • Medium Business
          • Small Business
          • Freelancers
          • Individuals
          • Large Enterprises
          • Medium Business
          • Small Business
          • Freelancers
          • Individuals

          Platforms Supported

          • Browser Based (Cloud)
          • Mobile - Android
          • Mobile - iOS
          • Installed - Windows
          • Installed - Mac
          • Browser Based (Cloud)
          • Browser Based (Cloud)
          • Mobile - Android
          • Mobile - iOS
          • Installed - Windows
          • Installed - Mac
          • Browser Based (Cloud)

          Modes of support

          • 24/7 (Live rep)
          • Business Hours
          • Online
          • 24/7 (Live rep)
          • Business Hours
          • Online

          API Support

          • Not Available
          • Available
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          Touchpoint vs SpiceCSM Engagement Suite vs Salesforce Sales Cloud User Reviews & Rating Comparison

          User Ratings

          No reviews available for the product

          No reviews available for the product

          Rating Distribution

          No reviews available for the product

          No reviews available for the product

          Expert's Review generated by AI

          No Expert ai Review available for the product

          The SpiceCSM Engagement Suite stands out as a versatile and highly adaptable tool for customer engagement, offering impressive customization and user-friendly features. Users consistently ...Read more

          Pros and Cons

          Pros and Cons of Touchpoint

          Pros and Cons of SpiceCSM Engagement Suite

          • Reliable and highly adaptable platform with extensive customization options that fit diverse business needs.

          • Easy to use and manage, even for non-technical users, reducing training time and onboarding obstacles.

          • Significant improvement in productivity and consistency through built-in tools like dashboards and streamlined processes.

          • Excellent customer service and support, with the ability to tailor solutions based on specific requirements.

          • Reporting features lack depth and robustness compared to other platforms, limiting advanced analytics.

          • Some customization options are restricted or controlled externally, reducing flexibility for users.

          Positive Reviews

          No reviews available for the product

          No reviews available for the product

          List of Customers

          Customers

          No Customers information available.

          NICE InContact

          NICE InContact

          ConnectForce

          ConnectForce

          Frost and Sullivan

          Frost and Sullivan

          Media and Screenshots

          Screenshots

          Home

          1 Screenshots

          No screenshots available.

          Videos

          No videos available.

          video-0

          2 Videos

          Alternatives

          Alternatives

          Salesforce Sales Cloud - CRM Software
          Salesforce Sales Cloud

          4.4

          monday sales CRM by monday.com - CRM Software
          monday sales CRM by monday.com
          Thryv - CRM Software
          Thryv

          4.2

          Salesforce Sales Cloud - CRM Software
          Salesforce Sales Cloud

          4.4

          monday sales CRM by monday.com - CRM Software
          monday sales CRM by monday.com
          Thryv - CRM Software
          Thryv

          4.2

          Frequently Asked Questions (FAQs)

          Stuck on something? We're here to help with all the questions and answers in one place.

          Neither Touchpoint nor SpiceCSM Engagement Suite offers a free trial.

          Touchpoint is designed for Large Enterprises, Medium Business and Small Business.

          SpiceCSM Engagement Suite is designed for Large Enterprises, Medium Business and Small Business.

          The starting price of SpiceCSM Engagement Suite begins at $90/User/Month when Billed Yearly, while pricing details for Touchpoint are unavailable.

          Some top alternatives to Touchpoint includes Salesforce Sales Cloud, monday sales CRM by monday.com, Thryv, Zoho CRM, ClickUp, SalesCRM, SimpleCRM, CRM.me, Efficy CRM, OnContact CRM, Client Book CRM, SpiceCSM Engagement Suite, Second CRM and webCRM.

          Some top alternatives to SpiceCSM Engagement Suite includes Salesforce Sales Cloud, monday sales CRM by monday.com, Thryv, Zoho CRM, ClickUp, Freshsales, Salesforce, Keap, SalesCRM, SimpleCRM, CRM.me, webCRM, CAS CRM, DigitalCRM.com, SpinOffice CRM and CRM.io by 500apps.

          Disclaimer: This research has been collated from a variety of authoritative sources. We welcome your feedback at [email protected].

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