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Tiledesk vs Jetlink Comparison

Last updated:

Tiledesk

Starting at Contact for pricing

  • Free Trial
  • Large Enterprises
  • Medium Business

Chatbot Design Studio is a platform that empowers anyone to create AI-powered chatbots and AI agents using drag-and-drop technology. With this platform, you can design AI agents, train them on your specific data, and let…

Jetlink

4.9(25 reviews)

Starting at Contact for pricing

  • Large Enterprises
  • Medium Business

Jetlink chatbot software allows users to create their own AI powered chatbots without coding. From sales to customer support, this chatbot software helps businesses engage online and increase conversions.

Jetlink leads on user satisfaction with a 4.9-star rating across 25 reviews.

Tiledesk vs Jetlink — at a glance

FeatureTiledeskJetlink
Rating4.9 / 5
Reviews25
Starting priceContact for pricingContact for pricing
Free trial Yes No
Free version No No
Best forLarge Enterprises, Medium Business, Small BusinessLarge Enterprises, Medium Business, Small Business
CategoryLive Chat SoftwareChatbots Software
Integrations1+ apps
PlatformsSaaS/Web/CloudSaaS/Web/Cloud, Installed - Windows
APIAvailable
Support modesOnlineOnline
Certifications
Data residencyGlobalGlobal

Key differences between Tiledesk and Jetlink

  • Free trial: Tiledesk offers a free trial; Jetlink does not.
  • Deployment: Tiledesk supports SaaS/Web/Cloud; Jetlink supports SaaS/Web/Cloud, Installed - Windows.

Tiledesk vs Jetlink — find the better fit before you commit.

01

Which tool fits your team best

02

Which is actually cheaper for your team size

03

Where each product wins, per real buyers

Most Live Chat Software tools look identical on paper. This comparison cuts to the differences that matter — pricing structure, team fit, and what real buyers found after signing up.

Tiledesk - Live Chat Software
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Talk to an expert
Jetlink - Chatbots Software
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Talk to an expert

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Biggest differences

Start here before you go deeper into features.

Tiledesk

Best for

Large Enterprises, Medium Business, Small Business

Jetlink

Best for small to medium businesses needing no-code AI chatbots for sales and support.

Choose if
  • You want to quickly deploy AI chatbots without any coding skills.
  • Your focus is on boosting online sales engagement and lead generation.
  • You are a small or medium business seeking simple, streamlined chatbot setup.
Consider alternatives if
  • Your company requires extensive custom coding or deep chatbot customization.
  • You need transparent, fixed pricing rather than quotation-based pricing.

Tiledesk typically suits Large Enterprises and Medium Business. Jetlink tends to fit Large Enterprises and Medium Business better. The right choice depends on your team size, workflow, and whether a free trial matters.

Description

Chatbot Design Studio is a platform that empowers anyone to create AI-powered chatbots and AI agents using drag-and-drop technology. With this platform, you can design AI agents, train them ... Read More about Tiledesk

Jetlink chatbot software allows users to create their own AI powered chatbots without coding. From sales to customer support, this chatbot software helps businesses engage online and ... Read More about Jetlink

Free Trial Availability

  • No free trial

Spotsaas Score

What's this? ↗

7.7/10

Not Available

User Ratings

Based on verified Spotsaas reviews

4.9

(25)

Best Company Size

Small BusinessMedium Business
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Software Demo

Demo

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How do Tiledesk and Jetlink Compare on Features?

Total Features

121 Features

0 Features

Unique Features

No unique features

No features

Get Quote
Get Quote

Compare Tiledesk and Jetlink on pricing

Review starting price, plan structure, and free-trial access side by side so you can see which option fits your budget and buying process.

Pricing Option

      Pricing Plans

      • SANDBOX

        Free

        • 1 user included

        • 200 conversations per month

        • 2 AI Agents

        Show more +

      • BASIC

        € 15/month

        • 1 user included

        • 800 conversations per month

        • 5 AI Agents

        Show more +

      • PREMIUM

        € 100/month

        • 2 users included

        • 3,000 conversations per month

        • 20 AI Agents

        Show more +

      • Browse all pricing plans
      • Not Available

      Pricing Page

      Tiledesk pricing

      Pricing information not available

      Other Details

      Organization Types supported

      • Medium Business
      • Small Business
      • Individuals
      • Large Enterprises
      • Freelancers
      • Medium Business
      • Small Business
      • Individuals
      • Large Enterprises
      • Freelancers

      Platforms Supported

      • Browser Based (Cloud)
      • Mobile - iOS
      • Mobile - Android
      • Installed - Windows
      • Installed - Mac
      • Browser Based (Cloud)
      • Browser Based (Cloud)
      • Mobile - iOS
      • Mobile - Android
      • Installed - Windows
      • Installed - Mac
      • Browser Based (Cloud)

      Modes of support

      • 24/7 (Live rep)
      • Business Hours
      • Online
      • 24/7 (Live rep)
      • Business Hours
      • Online

      API Support

      • Available
      • Not Available
      Get help choosing
      Get help choosing

      Security & Compliance

      Certifications, data handling, and security controls for IT and compliance evaluators.

      HIPAA

      ✗ No

      Data Residency

      🌐 Global
      🌐 Global

      Tiledesk User Reviews & Rating Comparison

      User Ratings

      No reviews available for the product

      Rating Distribution

      10

      1

      1

      0

      0

      51

      3

      0

      0

      0

      Spotsaas Editor’s POV generated by AI

      What buyers like

      • AI-powered chatbot creation
      • Drag-and-drop interface
      • Customizable AI agents

      Common complaints

      • Steep learning curve for beginners
      • Limited pre-built templates
      • Requires technical knowledge for advanced features

      Buyer sentiment

      Users generally express high satisfaction with Jetlink’s ease of use and effectiveness in boosting engagement, though pricing transparency is a noted concern.

      What buyers like

      • Ease of use
      • AI-powered functionality
      • Customer engagement improvement

      Common complaints

      • Pricing transparency
      • Limited customization details

      Pros and Cons

      • User-friendly design allows for quick chatbot creation.

      • Custom training enhances the chatbot's effectiveness.

      • Scalability supports growing customer service needs.

      • Beginners may find the platform challenging.

      • Limited templates may require more customization.

      • No coding required to build AI chatbots

      • Supports multiple business functions including sales and support

      • High user rating indicating customer satisfaction

      • Pricing is quotation based and not publicly available

      • Limited information on advanced customization capabilities

      Positive Reviews

      No reviews available for the product

      No reviews available for the product

      Integrations

      Integration with other apps

      No Integration information available.

      List of Customers

      Customers

      Allianz Insurance

      Allianz Insurance

      Beerwulf

      Beerwulf

      Citroen

      Citroen

      iPara

      iPara

      Media and Screenshots

      Screenshots

      Tiledesk

      4 Screenshots

      Web Messenger

      2 Screenshots

      Videos

      video-0

      4 Videos

      video-0

      3 Videos

      Top Alternatives to Tiledesk and Jetlink in 2026

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      Disclaimer: This research has been collated from a variety of authoritative sources. We welcome your feedback at [email protected].

      Frequently asked questions

      Which is better, Tiledesk or Jetlink?
      Jetlink edges out the other on user ratings (4.9 vs -1.0). That said, the best pick depends on your use case — use the comparison tables above to evaluate each dimension.
      Do Tiledesk and Jetlink offer a free trial?
      Tiledesk offers a free trial. Jetlink does not.
      What is the starting price of Tiledesk vs Jetlink?
      Tiledesk starts at Contact for pricing. Jetlink starts at Contact for pricing.
      What are the top alternatives to Tiledesk?
      Top alternatives to Tiledesk include ZoomInfo Chat, LiveAgent, ChatBot, LiveChat, Crisp.
      What are the top alternatives to Jetlink?
      Top alternatives to Jetlink include Alterra, Automat, Konverse AI, Conversational AI Bot, OneBot.

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