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ThousandEyes vs Dynatrace Comparison

Last updated:

ThousandEyes

4.6(50 reviews)

Starting at Contact for pricing

  • Large Enterprises
  • Medium Business

ThousandEyes is an all-in-one digital experience monitoring tool helping IT organisations optimise their network performance. With ThousandEyes you get visibility into your digital services that extends across thousands…

Dynatrace

4.4

Starting at Contact for pricing

  • Free Trial
  • Large Enterprises
  • Medium Business

Dynatrace APM enables users to measure, monitor and diagnose every step of the user experience in real-time: how fast web pages load and how responsive apps respond. Its out-of-the-box intelligence captures application d…

ThousandEyes leads on user satisfaction with a 4.6-star rating across 50 reviews.

ThousandEyes vs Dynatrace — at a glance

FeatureThousandEyesDynatrace
Rating4.6 / 54.4 / 5
Reviews50
Starting priceContact for pricingContact for pricing
Free trial No Yes
Free version No No
Best forLarge Enterprises, Medium Business, Small BusinessLarge Enterprises, Medium Business, Small Business
CategoryNetwork Monitoring SoftwareApplication Performance Monitoring (APM) Tools
PlatformsSaaS/Web/CloudSaaS/Web/Cloud, Mobile - Android, Mobile - iOS, Installed - Windows, Installed - Mac
APIAvailableAvailable
Support modes24/7 (Live rep), OnlineBusiness Hours, Online
CertificationsSOC 2, HIPAA, GDPR, ISO 27001
Data residencyGlobalGlobal

Key differences between ThousandEyes and Dynatrace

  • Free trial: Dynatrace offers a free trial; ThousandEyes does not.
  • User satisfaction: ThousandEyes scores higher with a 4.6-star average.
  • Deployment: ThousandEyes supports SaaS/Web/Cloud; Dynatrace supports SaaS/Web/Cloud, Mobile - Android, Mobile - iOS, Installed - Windows, Installed - Mac.

ThousandEyes vs Dynatrace — find the better fit before you commit.

01

Which tool fits your team best

02

Which is actually cheaper for your team size

03

Where each product wins, per real buyers

Most Network Monitoring Software tools look identical on paper. This comparison cuts to the differences that matter — pricing structure, team fit, and what real buyers found after signing up.

ThousandEyes - New SaaS Software
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Talk to an expert
Dynatrace - Application Performance Monitoring (APM) Tools
Talk to an expert
Talk to an expert

Biggest differences

Start here before you go deeper into features.

ThousandEyes

Best for

Large Enterprises, Medium Business, Small Business

Dynatrace

Best for large enterprises needing real-time, AI-driven application performance insights.

Choose if
  • You require detailed, real-time breakdowns to quickly identify and resolve performance issues.
  • Your team consists of DevOps, SRE, or IT operations experts capable of handling complex setups.
  • You need comprehensive monitoring beyond standard metrics with intuitive, context-aware dashboards.
Consider alternatives if
  • You are a small startup or have a limited budget that cannot accommodate high pricing.
  • Your team lacks dedicated IT or DevOps expertise to manage resource-heavy, complex configurations.

ThousandEyes typically suits Large Enterprises and Medium Business. Dynatrace tends to fit Large Enterprises and Medium Business better. The right choice depends on your team size, workflow, and whether a free trial matters.

Description

ThousandEyes is an all-in-one digital experience monitoring tool helping IT organisations optimise their network performance. With ThousandEyes you get visibility into your digital services ... Read More about ThousandEyes

Dynatrace APM enables users to measure, monitor and diagnose every step of the user experience in real-time: how fast web pages load and how responsive apps respond. Its out-of-the-box ... Read More about Dynatrace

Free Trial Availability

  • No free trial
  • Free Trial available

Spotsaas Score

What's this? ↗

Not Available

9.7/10

User Ratings

Based on verified Spotsaas reviews

4.6

(50)

4.4

Best Company Size

500-10,000 employeesLarge Enterprises
Get pricing help
Get pricing help

Where each option fits best

See where each product is strongest, which teams it fits, and what causes buyers to keep looking — before you commit.

Based on buyer reviews and verified product data collected by Spotsaas.

Strengths

Key strengths

Dynatrace

  • Dynatrace gives you a comprehensive, real-time view into your entire application environment, helping you quickly spot and resolve performance issues before they impact customers.
  • It leverages advanced AI capabilities to pinpoint root causes automatically, saving your teams countless hours spent troubleshooting manually.
  • With Dynatrace's intuitive dashboards and proactive alerts, managers and administrators stay informed and empowered to make data-driven decisions confidently.
Best fit

Best fit

Dynatrace

  • 500 - 10,000 employees
  • Financial Services, SaaS, Technology, E-commerce, Healthcare, Telecommunications, Consulting
  • DevOps Engineers, IT Operations Managers, Application Performance Specialists, Site Reliability Engineers (SRE), Cloud Architects, CTOs, Infrastructure Managers
Watchouts

Reasons buyers look elsewhere

Dynatrace

  • Users may seek alternatives if Dynatrace pricing exceeds their budget, prompting them to look for cost-effective solutions offering similar monitoring capabilities.
  • Businesses with simpler environments may find Dynatrace overly complex and prefer more user-friendly tools that require less training and configuration effort.
  • Organizations needing specialized integrations or customizations not readily supported by Dynatrace may consider alternative platforms with greater flexibility or open-source options.

Software Demo

Demo

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How do ThousandEyes and Dynatrace Compare on Features?

Total Features

8 Features

8 Features

Unique Features

No unique features

No unique features

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Get Quote

Compare ThousandEyes and Dynatrace on pricing

Review starting price, plan structure, and free-trial access side by side so you can see which option fits your budget and buying process.

Pricing Option

      Pricing Plans

      • Not Available
      • Not Available

      Pricing Page

      Pricing information not available

      Dynatrace pricing

      Other Details

      Organization Types supported

      • Individuals
      • Medium Business
      • Small Business
      • Freelancers
      • Large Enterprises
      • Individuals
      • Medium Business
      • Small Business
      • Freelancers
      • Large Enterprises

      Platforms Supported

      • Browser Based (Cloud)
      • Mobile - Android
      • Mobile - iOS
      • Installed - Windows
      • Installed - Mac
      • Browser Based (Cloud)
      • Browser Based (Cloud)
      • Mobile - Android
      • Mobile - iOS
      • Installed - Windows
      • Installed - Mac
      • Browser Based (Cloud)

      Modes of support

      • 24/7 (Live rep)
      • Business Hours
      • Online
      • 24/7 (Live rep)
      • Business Hours
      • Online

      API Support

      • Available
      • Available
      Get help choosing
      Get help choosing

      Security & Compliance

      Certifications, data handling, and security controls for IT and compliance evaluators.

      SOC 2

      ✓ Yes

      HIPAA

      ✗ No
      ✓ Yes

      GDPR

      ✓ Yes

      ISO 27001

      ✓ Yes

      Single Sign-On (SSO)

      ✓ Yes

      Multi-Factor Auth (MFA)

      ✓ Yes

      Data Encryption

      ✓ Yes

      Audit Logs

      ✓ Yes

      Data Residency

      🌐 Global
      🌐 Global

      ThousandEyes User Reviews & Rating Comparison

      User Ratings

      No reviews available for the product

      Rating Distribution

      66

      9

      1

      0

      0

      196

      84

      3

      0

      0

      Spotsaas Editor’s POV generated by AI

      Buyer sentiment

      Buyer sentiment is very strong across 76 reviews, with consistently positive feedback.

      Buyer sentiment

      Buyers appreciate Dynatrace’s comprehensive, real-time insights and intuitive dashboards but note its complexity, resource demands, and high cost as significant drawbacks.

      What buyers like

      • Ease of issue identification
      • Comprehensive user experience monitoring
      • Intuitive dashboards

      Common complaints

      • Complex setup process
      • High pricing

      Pros and Cons

      No pros or cons available for this product

      • Real-time, detailed breakdowns enabling quick issue identification and resolution

      • Comprehensive monitoring of the entire user experience beyond standard metrics

      • Intuitive, context-aware dashboards simplifying performance bottleneck detection

      • Pricing is often prohibitive for smaller businesses or startups

      • Resource-heavy monitoring can strain system performance in limited environments

      Positive Reviews

      No reviews available for the product

      No reviews available for the product

      List of Customers

      Customers

      HP

      HP

      Comcast

      Comcast

      Microsoft

      Microsoft

      Samsung

      Samsung

      Daimler

      Daimler

      SAP

      SAP

      Media and Screenshots

      Screenshots

      Dashboard

      6 Screenshots

      AWS Performance monitoring | Dynatrace

      6 Screenshots

      Videos

      video-0

      3 Videos

      video-0

      2 Videos

      Top Alternatives to ThousandEyes and Dynatrace in 2026

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      Disclaimer: This research has been collated from a variety of authoritative sources. We welcome your feedback at [email protected].

      Frequently asked questions

      Which is better, ThousandEyes or Dynatrace?
      ThousandEyes edges out the other on user ratings (4.6 vs 4.4). That said, the best pick depends on your use case — use the comparison tables above to evaluate each dimension.
      Do ThousandEyes and Dynatrace offer a free trial?
      Dynatrace offers a free trial. ThousandEyes does not.
      What is the starting price of ThousandEyes vs Dynatrace?
      ThousandEyes starts at Contact for pricing. Dynatrace starts at Contact for pricing.
      What are the top alternatives to ThousandEyes?
      Top alternatives to ThousandEyes include AppNeta, Sinefa, Splunk Enterprise, Datadog APM, AppDynamics.
      What are the top alternatives to Dynatrace?
      Top alternatives to Dynatrace include ManageEngine Applications Manager, Scout APM, Datadog APM, New Relic APM, AppDynamics.

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