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Testmate vs UserTesting vs Figma Comparison

Last updated:

Testmate

Starting at $480 per Project

  • Freelancers / Consultants
  • Large Enterprises

This is a tool for both test engineers and designers to build easy to use and functional tests. It fits different needs in terms of skill level so can be used by both users with no previous experience of test automation,…

UserTesting

4.1(2,396 reviews)

Starting at Contact for pricing

  • Large Enterprises
  • Medium Business

UserTesting is UX software that offers exceptional value for medium to large organizations. The focus of the product is on user feedback. UserTesting helps companies learn what users say and think about their products, s…

Figma

4.5(2,143 reviews)

Starting at $12 /User/Month

  • Freelancers / Consultants
  • Large Enterprises

This lightweight design has been chosen by UX designers new to software or those who need to carry their system around for work. The sleek and stylish design features a dual port USB charger and a lightweight metal body…

UserTesting leads on user satisfaction with a 4.1-star rating across 2,396 reviews.

Testmate vs UserTesting vs Figma — at a glance

FeatureTestmateUserTestingFigma
Rating4.1 / 54.5 / 5
Reviews2,3962,143
Starting price$480 per ProjectContact for pricing$12 /User/Month
Free trial No No No
Free version No No No
Best forFreelancers / Consultants, Large Enterprises, Medium BusinessLarge Enterprises, Medium Business, Small BusinessFreelancers / Consultants, Large Enterprises, Medium Business
CategoryUX SoftwareUX SoftwareUX Software
PlatformsSaaS/Web/CloudSaaS/Web/Cloud, Mobile - Android, Mobile - iOSSaaS/Web/Cloud, Mobile - Android, Mobile - iOS, Installed - Windows, Installed - Mac
APIAvailable
Support modesOnlineBusiness Hours, OnlineOnline
CertificationsSOC 2, GDPRSOC 2, GDPR
Data residencyUSGlobal

Key differences between Testmate and UserTesting

  • Pricing: Testmate starts at $480 per Project. UserTesting pricing is not publicly listed.
  • Target audience: Testmate is built for Freelancers / Consultants and Large Enterprises, while UserTesting targets Large Enterprises and Medium Business.
  • Deployment: Testmate supports SaaS/Web/Cloud; UserTesting supports SaaS/Web/Cloud, Mobile - Android, Mobile - iOS.

Compare Testmate vs UserTesting vs Figma — and walk away knowing which one fits.

01

Which tool fits your team best

02

Which is actually cheaper for your team size

03

Where each product wins, per real buyers

Most UX Software tools look identical on paper. This comparison cuts to the differences that matter — pricing structure, team fit, and what real buyers found after signing up.

Testmate - UX Software
Talk to an expert
Talk to an expert
UserTesting - UX Software
Talk to an expert
Talk to an expert

Biggest differences

Start here before you go deeper into features.

Testmate

Best for

Freelancers / Consultants, Large Enterprises, Medium Business

UserTesting

Best for medium to large companies seeking rapid user feedback on prototypes.

Choose if
  • You need quick, reliable user feedback for UX research and product development.
  • Your team includes UX researchers, product managers, or marketing professionals.
  • You want a simple, low-complexity setup with a user-friendly testing platform.
Consider alternatives if
  • You are a small startup or have a limited budget for UX testing tools.
  • Your organization requires extensive, responsive customer support.

Figma

Best for UX/UI teams needing real-time remote collaboration and versatile design tools.

Choose if
  • You require seamless real-time collaboration for remote UX/UI design teams.
  • You want an intuitive, beginner-friendly interface with advanced prototyping features.
  • You need a cross-platform tool with strong community support and scalable subscriptions.
Consider alternatives if
  • Your organization demands highly customizable billing and detailed account management.
  • You need extensive enterprise-level support with responsive customer service.

Testmate typically suits Freelancers / Consultants and Large Enterprises. UserTesting tends to fit Large Enterprises and Medium Business better. The right choice depends on your team size, workflow, and whether a free trial matters.

Description

This is a tool for both test engineers and designers to build easy to use and functional tests. It fits different needs in terms of skill level so can be used by both users with no previous ... Read More about Testmate

UserTesting is UX software that offers exceptional value for medium to large organizations. The focus of the product is on user feedback. UserTesting helps companies learn what users say ... Read More about UserTesting

This lightweight design has been chosen by UX designers new to software or those who need to carry their system around for work. The sleek and stylish design features a dual port USB ... Read More about Figma

Entry Level Pricing

  • Starts from $480
  • Not Available
  • Starts from $12 , Billed Yearly

Free Trial Availability

  • No free trial
  • No free trial
  • No free trial

Spotsaas Score

What's this? ↗

8.2/10

9.7/10

9.8/10

User Ratings

Based on verified Spotsaas reviews

Best Company Size

Medium BusinessLarge Enterprises
Small BusinessMedium Business
Get pricing help
Get pricing help

Software Demo

Demo

Need a second opinion?

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Share your priorities, budget, and team needs, and we’ll help you narrow the options and understand the tradeoffs before you talk to vendors.

How do Testmate, UserTesting and Figma Compare on Features?

Total Features

6 Features

9 Features

8 Features

Unique Features

No unique features

No unique features

No unique features

Get Quote
Get Quote

Compare Testmate, UserTesting and Figma on pricing

Review starting price, plan structure, and free-trial access side by side so you can see which option fits your budget and buying process.

Pricing Option

        Starting From

        • $480
        • Not Available
        • $12 , Billed Yearly

        Pricing Plans

        • Not Available
        • Not Available
        • Figma Starter

          • 3 Figma and 3 FigJam files

          • Unlimited personal files

          • Unlimited collaborators

          Show more +

        • Figma Professional

          • Unlimited files and projects

          • Unlimited version history

          • Sharing permissions

          Show more +

        • Figma Organization

          • Everything in Professional, plus

          • Org-wide libraries

          • Design system analytics

          Show more +

        • Browse all pricing plans

        Pricing Page

        Testmate pricing
        UserTesting pricing
        Figma pricing

        Other Details

        Organization Types supported

        • Large Enterprises
        • Medium Business
        • Small Business
        • Individuals
        • Freelancers
        • Large Enterprises
        • Medium Business
        • Small Business
        • Individuals
        • Freelancers
        • Large Enterprises
        • Medium Business
        • Small Business
        • Individuals
        • Freelancers

        Platforms Supported

        • Browser Based (Cloud)
        • Mobile - Android
        • Mobile - iOS
        • Installed - Windows
        • Installed - Mac
        • Browser Based (Cloud)
        • Browser Based (Cloud)
        • Mobile - Android
        • Mobile - iOS
        • Installed - Windows
        • Installed - Mac
        • Browser Based (Cloud)
        • Browser Based (Cloud)
        • Mobile - Android
        • Mobile - iOS
        • Installed - Windows
        • Installed - Mac
        • Browser Based (Cloud)

        Modes of support

        • 24/7 (Live rep)
        • Business Hours
        • Online
        • 24/7 (Live rep)
        • Business Hours
        • Online
        • 24/7 (Live rep)
        • Business Hours
        • Online

        API Support

        • Not Available
        • Not Available
        • Available
        Get help choosing
        Get help choosing

        Security & Compliance

        Certifications, data handling, and security controls for IT and compliance evaluators.

        SOC 2

        ✓ Yes

        HIPAA

        ✗ No
        ✗ No

        GDPR

        ✓ Yes

        ISO 27001

        Single Sign-On (SSO)

        ✓ Yes

        Multi-Factor Auth (MFA)

        ✓ Yes

        Data Encryption

        ✓ Yes

        Data Residency

        🇺🇸 US
        🌐 Global

        Testmate vs UserTesting User Reviews & Rating Comparison

        User Ratings

        No reviews available for the product

        Rating Distribution

        0

        2

        0

        0

        0

        782

        259

        44

        53

        125

        915

        169

        6

        0

        35

        Spotsaas Editor’s POV generated by AI

        What buyers like

        • User-friendly for all skill levels
        • Functional test building
        • Versatile for different needs

        Common complaints

        • Limited advanced features
        • May not integrate with all tools
        • Could be too basic for experts

        Buyer sentiment

        Users appreciate the platform's ease of use and earning potential but express concerns about customer support and test availability.

        What buyers like

        • Ease of use
        • Quick feedback collection
        • Reliable payments

        Common complaints

        • Customer support issues
        • Inconsistent test availability

        Buyer sentiment

        Overall positive sentiment highlights Figma's ease of use, collaboration strengths, and versatile design features, tempered by concerns over billing and customer support.

        What buyers like

        • Ease of use
        • Collaboration features
        • Feature versatility

        Common complaints

        • Billing issues
        • Customer support challenges

        Pros and Cons

        • Accommodates users from beginners to experts.

        • Simplifies the testing process for all skill levels.

        • Provides functional testing capabilities without complexity.

        • May lack advanced automation features.

        • Not suitable for highly technical testing needs.

        • User-friendly interface enabling quick sign-up and testing

        • Provides a platform for rapid user feedback and reviews

        • Legitimate platform that pays users reliably for participation

        • Inadequate customer support causing user frustration

        • Inconsistent availability of tests for participants

        • Real-time collaboration features that enhance remote team communication

        • User-friendly interface suitable for both beginners and experienced designers

        • Wide range of design functionalities including wireframing, prototyping, and asset creation

        • Billing issues including hidden fees and difficulties canceling subscriptions

        • Customer service challenges, especially around refunds and support responsiveness

        Positive Reviews

        No reviews available for the product

        No reviews available for the product

        No reviews available for the product

        Negative Reviews

        No reviews available for the product

        No reviews available for the product

        No reviews available for the product

        List of Customers

        Customers

        Vodafone

        Vodafone

        Dyson

        Dyson

        Westpac

        Westpac

        Microsoft

        Microsoft

        Expedia

        Expedia

        FamilySearch

        FamilySearch

        Uber

        Uber

        Zoom

        Zoom

        Buffer

        Buffer

        Media and Screenshots

        Screenshots

        Demographic Filtering screenshot

        4 Screenshots

        UserTesting

        5 Screenshots

        Videos

        video-0

        1 Videos

        video-0

        2 Videos

        Alternatives

        Alternatives

        Expand your shortlist

        Add another option to compare side by side

        Search by product name to compare pricing, fit, and buyer feedback in one view.

        Compare similar software options

        Disclaimer: This research has been collated from a variety of authoritative sources. We welcome your feedback at [email protected].

        Frequently asked questions

        Which is better, Testmate or UserTesting?
        UserTesting edges out the other on user ratings (4.1 vs -1.0). That said, the best pick depends on your use case — use the comparison tables above to evaluate each dimension.
        Do Testmate and UserTesting offer a free trial?
        Neither Testmate nor UserTesting currently lists a free trial.
        What is the starting price of Testmate vs UserTesting?
        Testmate starts at $480 per Project. UserTesting starts at Contact for pricing.
        What are the top alternatives to Testmate?
        Top alternatives to Testmate include Figma, UXCam, UserX, UXtweak, Userlytics.
        What are the top alternatives to UserTesting?
        Top alternatives to UserTesting include Figma, UXCam, UserX, UXtweak, UserZoom.

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