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Teladoc vs 1upHealth vs CloudVisit Telemedicine Comparison

Last updated:

Teladoc

2.2(37 reviews)

Starting at Contact for pricing

  • Large Enterprises
  • Medium Business

Teladoc is a telemedicine platform that connects patients to board-certified doctors anytime, anywhere using mobile phones and computers. Teladoc provides a broad network of highly qualified physicians and specialists wh…

1upHealth

Starting at Contact for pricing

  • Large Enterprises
  • Medium Business

The 1upHealth telemedicine platform helps providers meet their patients' and payers' expectations for an exceptional care experience. The secure, HIPAA-compliant software includes direct integration into electronic medic…

CloudVisit Telemedicine

Starting at Contact for pricing

  • Individuals
  • Large Enterprises

CloudVisit telemedicine software is simple to use and can be utilized by Patients, Healthcare Professionals, and Facilities. This Software allows patients to schedule Skype/videoconference style visits with a licensed U.…

Teladoc leads on user satisfaction with a 2.2-star rating across 37 reviews.

Teladoc vs 1upHealth vs CloudVisit Telemedicine — at a glance

FeatureTeladoc1upHealthCloudVisit Telemedicine
Rating2.2 / 5
Reviews37
Starting priceContact for pricingContact for pricingContact for pricing
Free trial No No No
Free version No No No
Best forLarge Enterprises, Medium Business, Small BusinessLarge Enterprises, Medium Business, Small BusinessIndividuals, Large Enterprises, Medium Business
CategoryTelemedicine SoftwareTelemedicine SoftwareTelemedicine Software
PlatformsSaaS/Web/Cloud, Mobile - Android, Mobile - iOSSaaS/Web/CloudSaaS/Web/Cloud, Mobile - Android, Mobile - iOS
API
Support modes24/7 (Live rep), OnlineOnlineOnline
CertificationsSOC 2, HIPAA, GDPRSOC 2, HIPAA, GDPRHIPAA, GDPR
Data residencyUSUSUS

Key differences between Teladoc and 1upHealth

  • Deployment: Teladoc supports SaaS/Web/Cloud, Mobile - Android, Mobile - iOS; 1upHealth supports SaaS/Web/Cloud.

Compare Teladoc vs 1upHealth vs CloudVisit Telemedicine — and walk away knowing which one fits.

01

Which tool fits your team best

02

Which is actually cheaper for your team size

03

Where each product wins, per real buyers

Most Telemedicine Software tools look identical on paper. This comparison cuts to the differences that matter — pricing structure, team fit, and what real buyers found after signing up.

Teladoc
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1upHealth
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CloudVisit Telemedicine
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Free PDF comparison

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Biggest differences

Start here before you go deeper into features.

Teladoc

Best for large healthcare providers needing broad telemedicine physician access.

Choose if
  • You require access to a wide network of board-certified physicians for acute and chronic care.
  • Your organization needs a comprehensive telemedicine platform with video chat and prescription refill features.
  • You want multi-device patient access to support telemedicine across mobile and desktop environments.
Consider alternatives if
  • You are a small business with limited telemedicine needs and prefer simpler solutions.
  • You need transparent, fixed pricing and straightforward onboarding processes.

1upHealth

Best for large healthcare providers needing deep EMR and PMS telemedicine integration.

Choose if
  • You require HIPAA-compliant telemedicine with direct EMR and PMS integration.
  • Your organization is a medium to large healthcare provider or practice administrator.
  • You need a comprehensive suite of telemedicine applications tailored for enterprise workflows.
Consider alternatives if
  • You are a small practice without existing EMR/PMS integration needs.
  • You need transparent, out-of-the-box pricing and a simple setup process.

CloudVisit Telemedicine

Best for

Individuals, Large Enterprises, Medium Business

Teladoc: Best for large healthcare providers needing broad telemedicine physician access. 1upHealth: Best for large healthcare providers needing deep EMR and PMS telemedicine integration.

Description

Teladoc is a telemedicine platform that connects patients to board-certified doctors anytime, anywhere using mobile phones and computers. Teladoc provides a broad network of highly ... Read More about Teladoc

The 1upHealth telemedicine platform helps providers meet their patients' and payers' expectations for an exceptional care experience. The secure, HIPAA-compliant software includes direct ... Read More about 1upHealth

CloudVisit telemedicine software is simple to use and can be utilized by Patients, Healthcare Professionals, and Facilities. This Software allows patients to schedule Skype/videoconference ... Read More about CloudVisit Telemedicine

Free Trial Availability

  • No free trial
  • No free trial
  • No free trial

Spotsaas Score

What's this? ↗

8.8/10

8.9/10

7.1/10

User Ratings

Based on verified Spotsaas reviews

2.2

(37)

Best Company Size

Medium BusinessLarge Enterprises
Medium BusinessLarge Enterprises
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How do Teladoc, 1upHealth and CloudVisit Telemedicine Compare on Features?

Total Features

5 Features

11 Features

6 Features

Unique Features

No unique features

No unique features

No unique features

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Compare Teladoc, 1upHealth and CloudVisit Telemedicine on pricing

Review starting price, plan structure, and free-trial access side by side so you can see which option fits your budget and buying process.

Pricing Option

        Pricing Page

        Pricing information not available

        1upHealth pricing
        CloudVisit Telemedicine pricing

        Other Details

        Organization Types supported

        • Individuals
        • Large Enterprises
        • Medium Business
        • Small Business
        • Freelancers
        • Individuals
        • Large Enterprises
        • Medium Business
        • Small Business
        • Freelancers
        • Individuals
        • Large Enterprises
        • Medium Business
        • Small Business
        • Freelancers

        Platforms Supported

        • Browser Based (Cloud)
        • Mobile - Android
        • Mobile - iOS
        • Installed - Windows
        • Installed - Mac
        • Browser Based (Cloud)
        • Browser Based (Cloud)
        • Mobile - Android
        • Mobile - iOS
        • Installed - Windows
        • Installed - Mac
        • Browser Based (Cloud)
        • Browser Based (Cloud)
        • Mobile - Android
        • Mobile - iOS
        • Installed - Windows
        • Installed - Mac
        • Browser Based (Cloud)

        Modes of support

        • 24/7 (Live rep)
        • Business Hours
        • Online
        • 24/7 (Live rep)
        • Business Hours
        • Online
        • 24/7 (Live rep)
        • Business Hours
        • Online

        API Support

        • Not Available
        • Not Available
        • Not Available
        Get help choosing
        Get help choosing
        Get help choosing

        Security & Compliance

        Certifications, data handling, and security controls for IT and compliance evaluators.

        SOC 2

        ✓ Yes
        ✓ Yes

        HIPAA

        ✓ Yes
        ✓ Yes
        ✓ Yes

        GDPR

        ✓ Yes
        ✓ Yes
        ✓ Yes

        ISO 27001

        ✗ No

        Single Sign-On (SSO)

        ✓ Yes
        ✓ Yes

        Multi-Factor Auth (MFA)

        ✓ Yes
        ✓ Yes

        Data Encryption

        ✓ Yes
        ✓ Yes

        Audit Logs

        ✓ Yes
        ✓ Yes

        Data Residency

        🇺🇸 US
        🇺🇸 US
        🇺🇸 US

        Teladoc vs 1upHealth User Reviews & Rating Comparison

        User Ratings

        2.2

        (based on 37 reviews)

        No reviews available for the product

        No reviews available for the product

        Rating Distribution

        0

        0

        0

        0

        0

        No reviews available for this product

        No reviews available for this product

        Spotsaas Editor’s POV generated by AI

        Buyer sentiment

        Overall buyer sentiment is mixed to negative, with concerns about usability and pricing transparency.

        What buyers like

        • Physician network breadth
        • Feature comprehensiveness
        • Platform accessibility

        Common complaints

        • Pricing opacity
        • User experience issues

        Buyer sentiment

        No user reviews or ratings available to determine sentiment.

        What buyers like

        • HIPAA-compliant
        • Direct EMR integration
        • Comprehensive application suite

        Common complaints

        • May require technical setup
        • Potential learning curve
        • Limited customization options

        What buyers like

        • User-friendly interface
        • HIPAA compliant
        • Live video consultations

        Common complaints

        • Limited to minor ailments
        • Dependent on internet quality
        • May lack advanced features

        Pros and Cons

        • Access to a broad network of board-certified physicians

        • Comprehensive telemedicine features including video chat and prescription refills

        • Convenient multi-device access for patients

        • Lack of publicly available pricing information

        • Low overall user rating indicating potential usability or service issues

        • Secure, HIPAA-compliant platform

        • Direct integration with EMR and PMS systems

        • Comprehensive suite of telemedicine applications

        • Pricing is quotation-based and not publicly available

        • No available user ratings or reviews to assess user satisfaction

        • Simple interface makes it easy for users.

        • HIPAA compliance ensures patient data security.

        • Facilitates quick and efficient consultations.

        • Not designed for complex medical cases.

        • Quality of service depends on internet connection.

        Media and Screenshots

        Screenshots

        No screenshots available.

        1upHealth screenshot

        1 Screenshots

        No screenshots available.

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        Disclaimer: This research has been collated from a variety of authoritative sources. We welcome your feedback at [email protected].

        Frequently asked questions

        Which is better, Teladoc or 1upHealth?
        Teladoc edges out the other on user ratings (2.2 vs -1.0). That said, the best pick depends on your use case — use the comparison tables above to evaluate each dimension.
        Do Teladoc and 1upHealth offer a free trial?
        Neither Teladoc nor 1upHealth currently lists a free trial.
        What is the starting price of Teladoc vs 1upHealth?
        Teladoc starts at Contact for pricing. 1upHealth starts at Contact for pricing.
        What are the top alternatives to Teladoc?
        Top alternatives to Teladoc include Spruce, Teledentix, Certintell, eVisit, AnywhereCare.
        What are the top alternatives to 1upHealth?
        Top alternatives to 1upHealth include DrCare247, Practice Fusion, MyClinic, Doxy.me, Upvio.

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