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Tekmetric vs Bay-masteR vs Karmak Fusion Comparison

Last updated:

Tekmetric

4.9(82 reviews)

Starting at $179 /month

  • Large Enterprises
  • Medium Business

Tekmetric is a cloud-based auto repair shop management software designed to help independent repair shops and multi-location businesses streamline operations and improve customer experience. Built by a former shop owner,…

Bay-masteR

4.5(8 reviews)

Starting at Contact for pricing

  • Free Trial
  • Individuals
  • Large Enterprises

Bay-Master is a PC based, fully integrated auto repair software package intended for an independent auto repair facility. The program includes parts inventory, labor rates, front desk and back office functions, repair or…

Karmak Fusion

3.5(5 reviews)

Starting at Contact for pricing

  • Large Enterprises
  • Medium Business

Karmak Fusion is a software tool designed to efficiently and reliably manage all aspects of an auto repair business--from estimating to scheduling to customer service. This software is also an excellent choice for dealer…

Tekmetric leads on user satisfaction with a 4.9-star rating across 82 reviews.

Tekmetric vs Bay-masteR vs Karmak Fusion — at a glance

FeatureTekmetricBay-masteRKarmak Fusion
Rating4.9 / 54.5 / 53.5 / 5
Reviews8285
Starting price$179 /monthContact for pricingContact for pricing
Free trial No Yes No
Free version No No No
Best forLarge Enterprises, Medium Business, Small BusinessIndividuals, Large Enterprises, Medium BusinessLarge Enterprises, Medium Business, Small Business
CategoryAuto Repair SoftwareAuto Repair SoftwareAuto Repair Software
PlatformsSaaS/Web/CloudSaaS/Web/Cloud, Installed - Windows, Installed - MacSaaS/Web/Cloud
APIAvailable
Support modesOnlineBusiness Hours, Online24/7 (Live rep), Online
Certifications
Data residencyGlobalUSUS

Key differences between Tekmetric and Bay-masteR

  • Pricing: Tekmetric starts at $179 /month. Bay-masteR pricing is not publicly listed.
  • Free trial: Bay-masteR offers a free trial; Tekmetric does not.
  • Target audience: Tekmetric is built for Large Enterprises and Medium Business, while Bay-masteR targets Individuals and Large Enterprises.
  • User satisfaction: Tekmetric scores higher with a 4.9-star average.
  • Deployment: Tekmetric supports SaaS/Web/Cloud; Bay-masteR supports SaaS/Web/Cloud, Installed - Windows, Installed - Mac.

Compare Tekmetric vs Bay-masteR vs Karmak Fusion — and walk away knowing which one fits.

01

Which tool fits your team best

02

Which is actually cheaper for your team size

03

Where each product wins, per real buyers

Most Auto Repair Software tools look identical on paper. This comparison cuts to the differences that matter — pricing structure, team fit, and what real buyers found after signing up.

Tekmetric - Auto Repair Software
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Bay-masteR - Auto Repair Software
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Talk to an expert
Karmak Fusion - Auto Repair Software
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Talk to an expert

Free PDF comparison

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Biggest differences

Start here before you go deeper into features.

Tekmetric

Best for streamlined auto repair shop management with multi-location support.

Choose if
  • You operate a small to medium-sized auto repair shop or multi-location business.
  • You need a simple, efficient workflow to reduce vehicle estimate times.
  • You want integrated multi-shop management with real-time performance monitoring.
Consider alternatives if
  • Your business requires extensive customization for customer or fleet accounts.
  • You need advanced reporting and deep customization capabilities beyond standard features.

Bay-masteR

Best for

Individuals, Large Enterprises, Medium Business

Karmak Fusion

Best for

Large Enterprises, Medium Business, Small Business

Tekmetric typically suits Large Enterprises and Medium Business. Bay-masteR tends to fit Individuals and Large Enterprises better. The right choice depends on your team size, workflow, and whether a free trial matters.

Description

Tekmetric is a cloud-based auto repair shop management software designed to help independent repair shops and multi-location businesses streamline operations and improve customer ... Read More about Tekmetric

Bay-Master is a PC based, fully integrated auto repair software package intended for an independent auto repair facility. The program includes parts inventory, labor rates, front desk and ... Read More about Bay-masteR

Karmak Fusion is a software tool designed to efficiently and reliably manage all aspects of an auto repair business--from estimating to scheduling to customer service. This software is also ... Read More about Karmak Fusion

Entry Level Pricing

  • Starts from $179 , yearly
  • Not Available
  • Not Available

Free Trial Availability

  • No free trial
  • Free Trial available
  • No free trial

Spotsaas Score

What's this? ↗

9.5/10

8.1/10

8.0/10

User Ratings

Based on verified Spotsaas reviews

4.9

(82)

4.5

(8)

3.5

(5)

Best Company Size

10-200 employeesSmall to medium businesses
Get pricing help
Get pricing help
Get pricing help

Where each option fits best

See where each product is strongest, which teams it fits, and what causes buyers to keep looking — before you commit.

Based on buyer reviews and verified product data collected by Spotsaas.

Strengths

Key strengths

Tekmetric

  • Streamlined Shop Operations: Tekmetric centralizes inspections, estimates, inventory, payments, and reporting in one easy-to-use platform, reducing administrative time and errors.
  • Seamless Industry Integrations: With 70+ integrations, Tekmetric connects directly to major parts suppliers and business tools, ensuring smooth and efficient workflows.
  • Multi-Shop Management Support: The platform enables owners to oversee multiple locations, monitor performance, and maintain consistent customer service across all branches.
Best fit

Best fit

Tekmetric

  • 10–200 Employees
  • Automotive repair, Fleet management, Vehicle maintenance services
  • Auto Repair Shop Owners, Service Managers, Fleet Managers, Automotive Technicians, Operations Directors, Customer Service Managers
Watchouts

Reasons buyers look elsewhere

Tekmetric

  • Some users prefer platforms with more advanced accounting features integrated directly into the system rather than relying on third-party tools.
  • Businesses that require fully offline functionality may opt for alternatives that don’t depend on continuous internet connectivity.
  • Companies seeking extensive customization for niche workflows may choose competitors with greater flexibility in system configuration.

Software Demo

Demo

No software demo available

Karmak Fusion has not given any software demo yet

If you're the owner of this profile, add your demo.Contact us

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Share your priorities, budget, and team needs, and we’ll help you narrow the options and understand the tradeoffs before you talk to vendors.

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  • Independent advice — matched to your business
  • Understand the tradeoffs before you talk to vendors
  • Free 15-min call with a software advisor.

Step 1 of 4

How big is your team?

We tailor recommendations to companies your size.

Trusted by teams at

How do Tekmetric, Bay-masteR and Karmak Fusion Compare on Features?

Total Features

9 Features

7 Features

7 Features

Unique Features

No unique features

No unique features

No unique features

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Get Quote
Get Quote

Compare Tekmetric, Bay-masteR and Karmak Fusion on pricing

Review starting price, plan structure, and free-trial access side by side so you can see which option fits your budget and buying process.

Pricing Option

        Starting From

        • $179 , yearly
        • Not Available
        • Not Available

        Pricing Plans

        • START

          $199

          /month

          • Unlimited Repair Orders

          • Inventory & Vendor Management

          • Digital Vehicle Inspections

          Show more +

        • Grow

          $349

          /month

          • Everything in the Start Plan

          • Labor Guide

          • Maintenance Schedule

          Show more +

        • Scale

          $439

          /month

          • Everything in the Plan

          • Two-Way Texting

          • Real-Time Shop Dashboard

          Show more +

        • Browse all pricing plans
        • Not Available
        • Not Available

        Pricing Page

        Tekmetric pricing
        Bay-masteR pricing

        Pricing information not available

        Other Details

        Organization Types supported

        • Freelancers
        • Medium Business
        • Small Business
        • Large Enterprises
        • Individuals
        • Freelancers
        • Medium Business
        • Small Business
        • Large Enterprises
        • Individuals
        • Freelancers
        • Medium Business
        • Small Business
        • Large Enterprises
        • Individuals

        Platforms Supported

        • Browser Based (Cloud)
        • Mobile - iOS
        • Installed - Mac
        • Mobile - Android
        • Installed - Windows
        • Browser Based (Cloud)
        • Browser Based (Cloud)
        • Mobile - iOS
        • Installed - Mac
        • Mobile - Android
        • Installed - Windows
        • Browser Based (Cloud)
        • Browser Based (Cloud)
        • Mobile - iOS
        • Installed - Mac
        • Mobile - Android
        • Installed - Windows
        • Browser Based (Cloud)

        Modes of support

        • 24/7 (Live rep)
        • Business Hours
        • Online
        • 24/7 (Live rep)
        • Business Hours
        • Online
        • 24/7 (Live rep)
        • Business Hours
        • Online

        API Support

        • Available
        • Not Available
        • Not Available
        Get help choosing
        Get help choosing
        Get help choosing

        Security & Compliance

        Certifications, data handling, and security controls for IT and compliance evaluators.

        HIPAA

        ✗ No
        ✗ No
        ✗ No

        Data Residency

        🌐 Global
        🇺🇸 US
        🇺🇸 US

        Tekmetric vs Bay-masteR User Reviews & Rating Comparison

        User Ratings

        Rating Distribution

        154

        16

        2

        1

        0

        3

        2

        0

        0

        0

        0

        1

        0

        1

        0

        Spotsaas Editor’s POV generated by AI

        Buyer sentiment

        Users consistently praise Tekmetric for its intuitive interface, efficient workflows, and responsive customer support, though some note limitations in customization and mobile usability.

        What buyers like

        • Ease of use
        • Customer support
        • Workflow efficiency

        Common complaints

        • Limited customization
        • Mobile app frustrations

        Buyer sentiment

        Buyer sentiment is very strong across 5 reviews, with consistently positive feedback.

        What buyers like

        • Integrated front and back office
        • Customizable reports
        • User-friendly design

        Common complaints

        • Limited mobile capabilities
        • May lack advanced features
        • Not cloud-based

        Buyer sentiment

        Buyer sentiment is mixed to positive across 2 reviews, with clear strengths and a few common watchouts.

        What buyers like

        • Comprehensive management tools
        • Customizable service codes
        • Client management system

        Common complaints

        • May be complex for small shops
        • Requires training for full use
        • Not cloud-based

        Pros and Cons

        • Streamlined workflow significantly reduces estimation time

        • Excellent customer support with quick response times

        • User-friendly interface suitable for diverse technician experience levels

        • Limited customization options for customer accounts and fleet management

        • Reporting and customization features are less robust compared to competitors

        • Fully integrated package for daily operations.

        • Customizable reports to assist management.

        • Limited mobile functionality may hinder flexibility.

        • Not suitable for larger operations needing advanced features.

        • Comprehensive tools for managing all business aspects.

        • Customizable features to fit specific needs.

        • Complexity may deter smaller operations.

        • Training required for effective use.

        Positive Reviews

        No reviews available for the product

        No reviews available for the product

        No reviews available for the product

        Negative Reviews

        No reviews available for the product

        No reviews available for the product

        No reviews available for the product

        List of Customers

        Customers

        siriusXM

        siriusXM

        CARFAX

        CARFAX

        No Customers information available.

        No Customers information available.

        Media and Screenshots

        Screenshots

        Tekmetric - Shop Management

        4 Screenshots

        No screenshots available.

        Karmak Fusion Integration

        1 Screenshots

        Videos

        video-0

        3 Videos

        video-0

        2 Videos

        No videos available.

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        Disclaimer: This research has been collated from a variety of authoritative sources. We welcome your feedback at [email protected].

        Frequently asked questions

        Which is better, Tekmetric or Bay-masteR?
        Tekmetric edges out the other on user ratings (4.9 vs 4.5). That said, the best pick depends on your use case — use the comparison tables above to evaluate each dimension.
        Do Tekmetric and Bay-masteR offer a free trial?
        Bay-masteR offers a free trial. Tekmetric does not.
        What is the starting price of Tekmetric vs Bay-masteR?
        Tekmetric starts at $179 /month. Bay-masteR starts at Contact for pricing.
        What are the top alternatives to Tekmetric?
        Top alternatives to Tekmetric include Shop-Ware, Shop Boss Pro, R.O. Writer, ShopController, Auto Repair Bill.
        What are the top alternatives to Bay-masteR?
        Top alternatives to Bay-masteR include Fullbay, Tekmetric, GEM-CAR, Quick Quote, ShopController.

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