Which is better, TARS or Hiver?

TARS edges out Hiver based on user ratings across 166 reviews. That said, the best pick depends on your workflow — Hiver may be a stronger fit for specific team sizes or use cases. Review the full comparison to decide.

What are the main differences between TARS and Hiver?

Key differences between TARS and Hiver include pricing (TARS starts at undisclosed vs Hiver at $19); target audience (TARS targets Individuals while Hiver serves Large Enterprises). Use the Spotsaas comparison table to evaluate each dimension before deciding.

Do both TARS and Hiver offer a Free trial?

Yes, both TARS and Hiver offer a Free Trial.

Who are the typical users of TARS?

TARS is designed for Individuals, Large Enterprises, Medium Business, Small Business.

Who are the typical users of Hiver?

Hiver is designed for Large Enterprises, Medium Business, Small Business.

What is the starting price of TARS and Hiver?

The starting price of Hiver is $19/user/month. Pricing for TARS is unavailable.

What are the best alternatives to TARS?

Some top alternatives to TARS include Hiver, SmatBot, ChatMyBot, Rakebots, ChatBot.

What are the best alternatives to Hiver?

Some top alternatives to Hiver include NuovoTeam, Gmelius, Stackby, mi.team, Picter.

TARS vs Hiver Comparison

Last updated: May 19, 2026

TARS

4.7(166 reviews)

Starting at Contact for pricing

Free Trial
Individuals
Large Enterprises

TARS, a chatbot/virtual agent that drives excellent customer experience by delivering intelligent conversations across multiple channels to offer an integrated support. TARS, a chatbot for Zendesk , is the first AI solut…

View Pricing Read Reviews

Hiver

4.2(522 reviews)

Starting at $19 /user/month

Free Trial
Large Enterprises
Medium Business

Hiver is an advanced cloud-based collaboration app that connects teams across the globe. It's essential to your daily work: stay up-to-date with your coworkers on mobile, web, desktop or apps. Hiver brings your email inb…

View Pricing Read Reviews

TARS leads on user satisfaction with a 4.7-star rating across 166 reviews.

TARS vs Hiver — at a glance

Feature	TARS	Hiver
Rating	4.7 / 5	4.2 / 5
Reviews	166	522
Starting price	Contact for pricing	$19 /user/month
Free trial	Yes	Yes
Free version	No	No
Best for	Individuals, Large Enterprises, Medium Business	Large Enterprises, Medium Business, Small Business
Category	Chatbots Software	Collaboration Software
Platforms	SaaS/Web/Cloud	SaaS/Web/Cloud, Mobile - Android, Mobile - iOS
API	Available	—
Support modes	24/7 (Live rep), Online	24/7 (Live rep), Online
Data residency	Global	—

Key differences between TARS and Hiver

Pricing: Hiver starts at $19 /user/month. TARS pricing is not publicly listed.
Target audience: TARS is built for Individuals and Large Enterprises, while Hiver targets Large Enterprises and Medium Business.
User satisfaction: TARS scores higher with a 4.7-star average.
Deployment: TARS supports SaaS/Web/Cloud; Hiver supports SaaS/Web/Cloud, Mobile - Android, Mobile - iOS.

TARS vs Hiver — find the better fit before you commit.

Which tool fits your team best

Which is actually cheaper for your team size

Where each product wins, per real buyers

Most Chatbots Software tools look identical on paper. This comparison cuts to the differences that matter — pricing structure, team fit, and what real buyers found after signing up.

Biggest differences

Features

Pricing

Buying details

Security

Buyer feedback

Integrations

Product tour

Other options

	TARS (140) Talk to an expert Talk to an expert	Hiver (1249) Talk to an expert Talk to an expert

Biggest differences

Affiliate Disclosure

Start here before you go deeper into features.

TARS

Best for AI-driven multi-channel customer support with Zendesk integration.

Choose if

You need seamless Zendesk integration for support workflow automation.
You want AI-powered live chat support on Messenger.
Your team requires flexible, configurable chatbot setup for diverse channels.

Consider alternatives if

You require transparent, out-of-the-box pricing without sales contact.
You need extensive pre-built integrations beyond Zendesk and Messenger.

Hiver

Best for

Large Enterprises, Medium Business, Small Business

TARS typically suits Individuals and Large Enterprises. Hiver tends to fit Large Enterprises and Medium Business better. The right choice depends on your team size, workflow, and whether a free trial matters.

Description	TARS, a chatbot/virtual agent that drives excellent customer experience by delivering intelligent conversations across multiple channels to offer an integrated support. TARS, a chatbot for ... Read More about TARS	Hiver is an advanced cloud-based collaboration app that connects teams across the globe. It's essential to your daily work: stay up-to-date with your coworkers on mobile, web, desktop or ... Read More about Hiver
Entry Level Pricing	Not Available	Starts from $19 , yearly
Free Trial Availability	Get Free Trial	Get Free Trial
Spotsaas Score What's this? ↗	Not Available	8.4/10
User Ratings Based on verified Spotsaas reviews	4.7 (166)	4.2 (522)
Best Company Size	Small BusinessLarge Enterprises	—
	Get pricing help	Get pricing help

Software Demo

Demo

Need a second opinion?

Get shortlist help from a software advisor

Share your priorities, budget, and team needs, and we’ll help you narrow the options and understand the tradeoffs before you talk to vendors.

How do TARS and Hiver Compare on Features?

Total Features	0 Features	11 Features
Unique Features	No features	No unique features
	Get Quote	Get Quote

Compare TARS and Hiver on pricing

Review starting price, plan structure, and free-trial access side by side so you can see which option fits your budget and buying process.

Pricing Option
Starting From	Not Available	$19 , yearly
Pricing Plans	Not Available	FREE Free Get Started Free plan includes: Multi-channel shared inboxes Ticketing Show more + LITE $24 /user/month Get Started Everything in Free; plus: Customer portalEnable your customers to track and raise issues by building a portal for your brand. Workflow automations Show more + GROWTH $34 /user/month Get Started Everything in Lite; plus: Analytics for team performance. Custom reports Show more + Browse all pricing plans
Pricing Page
	View detailed pricing	View detailed pricing

Other Details

Organization Types supported	Freelancers Large Enterprises Medium Business Small Business Individuals	Freelancers Large Enterprises Medium Business Small Business Individuals
Platforms Supported	Browser Based (Cloud) Mobile - Android Mobile - iOS Installed - Windows Installed - Mac Browser Based (Cloud)	Browser Based (Cloud) Mobile - Android Mobile - iOS Installed - Windows Installed - Mac Browser Based (Cloud)
Modes of support	24/7 (Live rep) Business Hours Online	24/7 (Live rep) Business Hours Online
API Support	Available	Not Available
	Get help choosing	Get help choosing

Security & Compliance

Certifications, data handling, and security controls for IT and compliance evaluators.

Data Residency	🌐 Global	—

TARS User Reviews & Rating Comparison

User Ratings	4.7 (based on 166 reviews)	4.2 (based on 522 reviews)
Rating Distribution	127 12 1 0 0	973 237 23 8 8
Spotsaas Editor’s POV generated by AI	Buyer sentiment Buyers generally express high satisfaction with TARS' AI-driven chatbot capabilities and integration, though pricing opacity and setup complexity are noted concerns. What buyers like AI-powered live chat Zendesk integration Customer experience improvement Common complaints Pricing transparency Setup complexity	Buyer sentiment Buyer sentiment is positive across 1249 reviews, with strong overall satisfaction.
Pros and Cons	Integration with Zendesk for seamless support workflows AI-powered live support on Messenger High customer satisfaction rating (4.7/5) Pricing is not publicly disclosed, requiring sales contact Limited information on use cases and benefits publicly available	No pros or cons available for this product
Positive Reviews	No reviews available for the product	No reviews available for the product
	Read reviews	Read reviews

List of Customers

Customers	Daimler SecureNow GooglesNMore	No Customers information available.

Media and Screenshots

Screenshots	5 Screenshots	3 Screenshots
Videos	3 Videos	3 Videos

Top Alternatives to TARS and Hiver in 2026

Alternatives	Hiver 4.2 SmatBot 4.5 ChatMyBot	NuovoTeam 4.5 Gmelius 4.5 Stackby 4.8

Frequently asked questions

Which is better, TARS or Hiver?: TARS edges out the other on user ratings (4.7 vs 4.2). That said, the best pick depends on your use case — use the comparison tables above to evaluate each dimension.
Do TARS and Hiver offer a free trial?: Yes, both TARS and Hiver offer a free trial.
What is the starting price of TARS vs Hiver?: TARS starts at Contact for pricing. Hiver starts at $19 /user/month.
What are the top alternatives to TARS?: Top alternatives to TARS include Hiver, SmatBot, ChatMyBot, Rakebots, ChatBot.
What are the top alternatives to Hiver?: Top alternatives to Hiver include NuovoTeam, Gmelius, Stackby, mi.team, Picter.

TARS vs Hiver Comparison

TARS

Hiver

TARS vs Hiver — at a glance

Key differences between TARS and Hiver

TARS vs Hiver — find the better fit before you commit.

TARS

Hiver

Biggest differences

Description

Entry Level Pricing

Free Trial Availability

Spotsaas Score

User Ratings

Best Company Size

Software Demo

Demo

Get shortlist help from a software advisor

How do TARS and Hiver Compare on Features?

Compare TARS and Hiver on pricing

Other Details

Organization Types supported

Platforms Supported

Modes of support

API Support

Security & Compliance

TARS User Reviews & Rating Comparison

List of Customers

Customers

Media and Screenshots

Screenshots

Videos

Top Alternatives to TARS and Hiver in 2026

Related Blogs and Articles for Collaboration Software

Frequently asked questions