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Swell vs Mention Comparison

Last updated:

Swell

Starting at $80 /month

  • Free Trial
  • Medium Business
  • Small Business

Swell software provides an all-in-one toolkit to monitor and manage your online reputation across multiple social media platforms. It allows you to collect customer feedback and online reviews quickly and easily. You can…

Mention

4.2(2,827 reviews)

Starting at $24 /Month

  • Free Trial
  • Large Enterprises
  • Medium Business

Mention is a reputation management and customer relations software that allows organizations and individuals to listen to what people are saying about them, respond to customers, monitor mentions, and publish stories to…

Mention leads on user satisfaction with a 4.2-star rating across 2,827 reviews.

Swell vs Mention — at a glance

FeatureSwellMention
Rating4.2 / 5
Reviews2,827
Starting price$80 /month$24 /Month
Free trial Yes Yes
Free version No No
Best forMedium Business, Small BusinessLarge Enterprises, Medium Business, Small Business
CategoryEcommerce SoftwareReputation Management Software
PlatformsSaaS/Web/CloudSaaS/Web/Cloud, Mobile - Android, Mobile - iOS
APIAvailableAvailable
Support modesOnline24/7 (Live rep)
CertificationsGDPR
Data residencyGlobalUS

Key differences between Swell and Mention

  • Pricing: Swell starts at $80 /month, while Mention starts at $24 /Month.
  • Target audience: Swell is built for Medium Business and Small Business, while Mention targets Large Enterprises and Medium Business.
  • Deployment: Swell supports SaaS/Web/Cloud; Mention supports SaaS/Web/Cloud, Mobile - Android, Mobile - iOS.

Swell vs Mention — find the better fit before you commit.

01

Which tool fits your team best

02

Which is actually cheaper for your team size

03

Where each product wins, per real buyers

Most Ecommerce Software tools look identical on paper. This comparison cuts to the differences that matter — pricing structure, team fit, and what real buyers found after signing up.

Swell - Ecommerce Software
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Mention - Reputation Management Software
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Talk to an expert

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Biggest differences

Start here before you go deeper into features.

Swell

Best for

Medium Business, Small Business

Mention

Best for streamlined brand mention tracking and social media engagement monitoring.

Choose if
  • You need quick, accurate tracking of brand mentions across multiple platforms.
  • Your marketing or customer support team requires automated alerts for social chatter.
  • You want an intuitive interface that simplifies social media engagement monitoring.
Consider alternatives if
  • Your organization requires extensive social media platform coverage beyond Mention’s scope.
  • You need highly customizable, enterprise-grade analytics workflows and responsive support.

Swell typically suits Medium Business and Small Business. Mention tends to fit Large Enterprises and Medium Business better. The right choice depends on your team size, workflow, and whether a free trial matters.

Description

Swell software provides an all-in-one toolkit to monitor and manage your online reputation across multiple social media platforms. It allows you to collect customer feedback and online ... Read More about Swell

Mention is a reputation management and customer relations software that allows organizations and individuals to listen to what people are saying about them, respond to customers, monitor ... Read More about Mention

Entry Level Pricing

  • Starts from $80 , yearly
  • Starts from $24 , Billed Yearly

Free Trial Availability

  • Free Trial available

SpotScore

What's this? ↗

8.2/10

9.4/10

User Ratings

Based on verified Spotsaas reviews

Best Company Size

Small BusinessMedium Business
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Get pricing help

Software Demo

Demo

No software demo available

Swell has not given any software demo yet

If you're the owner of this profile, add your demo.Contact us

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How do Swell and Mention Compare on Features?

Total Features

11 Features

7 Features

Unique Features

No unique features

No unique features

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Get Quote

Compare Swell and Mention on pricing

Review starting price, plan structure, and free-trial access side by side so you can see which option fits your budget and buying process.

Pricing Option

      Starting From

      • $80 , yearly
      • $24 , Billed Yearly

      Pricing Plans

      • Basic

        $89

        /month

        • 5Admin users

        • $500k in annual sales (USD)

        • 500k API requests

        Show more +

      • Standard

        $299

        /month

        • 15Admin users

        • $2M in annual sales (USD)

        • 2M API requests

        Show more +

      • Unlimited

        $2000

        /month

        • Unlimited Admin users

        • $6.5M in annual sales (USD)

        • Unlimited API requests

        Show more +

      Pricing Page

      Swell pricing
      Mention pricing

      Other Details

      Organization Types supported

      • Freelancers
      • Large Enterprises
      • Medium Business
      • Small Business
      • Individuals
      • Freelancers
      • Large Enterprises
      • Medium Business
      • Small Business
      • Individuals

      Platforms Supported

      • Browser Based (Cloud)
      • Mobile - Android
      • Mobile - iOS
      • Browser Based (Cloud)
      • Browser Based (Cloud)
      • Mobile - Android
      • Mobile - iOS
      • Browser Based (Cloud)

      Modes of support

      • 24/7 (Live rep)
      • Business Hours
      • Online
      • 24/7 (Live rep)
      • Business Hours
      • Online

      API Support

      • Available
      • Available
      Get help choosing
      Get help choosing

      Security & Compliance

      Certifications, data handling, and security controls for IT and compliance evaluators.

      HIPAA

      ✗ No
      ✗ No

      GDPR

      ✓ Yes

      Data Encryption

      ✓ Yes

      Data Residency

      🌐 Global
      🇺🇸 US

      Swell User Reviews & Rating Comparison

      User Ratings

      No reviews available for the product

      Rating Distribution

      No reviews available for this product

      100

      23

      3

      0

      11

      Spotsaas Editor’s POV generated by AI

      What buyers like

      • Online reputation management
      • Customer feedback collection
      • Team collaboration tools

      Common complaints

      • Focus on reputation may limit features
      • May require training for teams
      • Not a full eCommerce solution

      Buyer sentiment

      Overall positive sentiment highlights Mention's ease of use and effective brand mention tracking, tempered by concerns over learning curve and support quality.

      What buyers like

      • Ease of use
      • Accurate brand mention tracking
      • Time-saving automation

      Common complaints

      • Learning curve
      • Customer support responsiveness

      Pros and Cons

      • Streamlines customer feedback and review processes.

      • Facilitates team collaboration for response management.

      • Integrates well with accounting tools.

      • Limited features beyond reputation management.

      • May require training for effective use.

      • Easy setup and user-friendly interface for monitoring brand mentions

      • Quick and accurate tracking of brand mentions across platforms

      • Automated alert notifications and efficient social chatter tracking

      • Steep learning curve for new users to fully utilize the tool

      • Pricing concerns after free trial or for additional features

      Positive Reviews

      No reviews available for the product

      No reviews available for the product

      Used Swell or Mention? Tell buyers what actually differs.

      List of Customers

      Customers

      Redantler

      Redantler

      Smilo

      Smilo

      Soon the sun

      Soon the sun

      No Customers information available.

      Media and Screenshots

      Screenshots

      Swell - Intuitive dashboard

      3 Screenshots

      Mention screenshot: mention-stats

      6 Screenshots

      Videos

      No videos available.

      video-0

      1 Videos

      Top Alternatives to Swell and Mention in 2026

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      Disclaimer: This research has been collated from a variety of authoritative sources. We welcome your feedback at [email protected].

      Frequently asked questions

      Which is better, Swell or Mention?
      Mention edges out the other on user ratings (4.2 vs -1.0). That said, the best pick depends on your use case — use the comparison tables above to evaluate each dimension.
      Do Swell and Mention offer a free trial?
      Yes, both Swell and Mention offer a free trial.
      What is the starting price of Swell vs Mention?
      Swell starts at $80 /month. Mention starts at $24 /Month.
      What are the top alternatives to Swell?
      Top alternatives to Swell include Storeino, iSeller, GemEye, VistaShopee, Segmentify.
      What are the top alternatives to Mention?
      Top alternatives to Mention include Cloud90, WebPunch, ReviewBuzz, Mentionlytics, Reputation.com.