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SurveySparrow vs Zoho Survey Comparison

Last updated:

SurveySparrow

4.5(2,274 reviews)

Starting at $19 /Month

  • Free Trial
  • Freelancers / Consultants
  • Large Enterprises

SurveySparrow is a simple-to-use Survey/User Feedback Software created to assist companies in gathering real time feedback. This software works on all popular Windows platforms. This is a great application for developers…

Zoho Survey

4.4(1,156 reviews)

Starting at $25 /Month

  • Free Trial
  • Freelancers / Consultants
  • Large Enterprises

Zoho Survey is a web-based survey tool that create, publish, collect and analyze high-quality feedback – all in one place. It helps in capturing feedback through website or sales force, compile and view results and insi…

SurveySparrow leads on user satisfaction with a 4.5-star rating across 2,274 reviews.

SurveySparrow vs Zoho Survey — at a glance

FeatureSurveySparrowZoho Survey
Rating4.5 / 54.4 / 5
Reviews2,2741,156
Starting price$19 /Month$25 /Month
Free trial Yes Yes
Free version No No
Best forFreelancers / Consultants, Large Enterprises, Medium BusinessFreelancers / Consultants, Large Enterprises, Medium Business
CategorySurvey/ User Feedback SoftwareSurvey/ User Feedback Software
PlatformsSaaS/Web/Cloud, Mobile - Android, Mobile - iOSSaaS/Web/Cloud, Mobile - Android, Mobile - iOS
APIAvailableAvailable
Support modes24/7 (Live rep), OnlineBusiness Hours, Online
CertificationsSOC 2, GDPRGDPR
Data residencyGlobalGlobal

Key differences between SurveySparrow and Zoho Survey

  • Pricing: SurveySparrow starts at $19 /Month, while Zoho Survey starts at $25 /Month.
  • User satisfaction: SurveySparrow scores higher with a 4.5-star average.
  • Deployment: SurveySparrow supports SaaS/Web/Cloud, Mobile - Android, Mobile - iOS; Zoho Survey supports SaaS/Web/Cloud, Mobile - Android, Mobile - iOS.

SurveySparrow vs Zoho Survey — find the better fit before you commit.

01

Which tool fits your team best

02

Which is actually cheaper for your team size

03

Where each product wins, per real buyers

Most Survey/ User Feedback Software tools look identical on paper. This comparison cuts to the differences that matter — pricing structure, team fit, and what real buyers found after signing up.

SurveySparrow - Survey/ User Feedback Software
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Zoho Survey - Survey/ User Feedback Software
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Biggest differences

Start here before you go deeper into features.

SurveySparrow

Best for easy, real-time feedback surveys embedded in websites and Windows apps.

Choose if
  • You need simple, quick survey creation with low setup complexity.
  • Your team includes product managers, customer experience, or marketing professionals.
  • You want surveys that run seamlessly inside public websites or Windows applications.
Consider alternatives if
  • You require highly customized, enterprise-grade survey workflows and advanced analytics.
  • Your team needs offline survey capabilities or transparent, detailed pricing information.

Zoho Survey

Best for simple, all-in-one survey creation and multi-channel feedback collection.

Choose if
  • You need an easy-to-use platform for customer, market, or employee surveys.
  • Your team requires integrated survey creation, publishing, and analysis in one tool.
  • You are a small or medium business seeking straightforward feedback collection without complex setup.
Consider alternatives if
  • You require highly advanced survey customization beyond basic templates and logic.
  • Your enterprise demands deep integrations with complex workflows and extensive analytics.

SurveySparrow: Best for easy, real-time feedback surveys embedded in websites and Windows apps. Zoho Survey: Best for simple, all-in-one survey creation and multi-channel feedback collection.

Description

SurveySparrow is a simple-to-use Survey/User Feedback Software created to assist companies in gathering real time feedback. This software works on all popular Windows platforms. This is a ... Read More about SurveySparrow

Zoho Survey is a web-based survey tool that create, publish, collect and analyze high-quality feedback – all in one place. It helps in capturing feedback through website or sales force, ... Read More about Zoho Survey

Entry Level Pricing

  • Starts from $19
  • Starts from $25 , Billed Yearly

Free Trial Availability

Spotsaas Score

What's this? ↗

9.4/10

9.0/10

User Ratings

Based on verified Spotsaas reviews

Best Company Size

Small BusinessMedium Business
Small BusinessMedium Business
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Software Demo

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How do SurveySparrow and Zoho Survey Compare on Features?

Total Features

28 Features

16 Features

Unique Features

No unique features

No unique features

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Get Quote

Compare SurveySparrow and Zoho Survey on pricing

Review starting price, plan structure, and free-trial access side by side so you can see which option fits your budget and buying process.

Pricing Option

      Starting From

      • $19
      • $25 , Billed Yearly

      Pricing Plans

      • Not Available

      Pricing Page

      SurveySparrow pricing
      Zoho Survey pricing

      Other Details

      Organization Types supported

      • Freelancers
      • Large Enterprises
      • Medium Business
      • Small Business
      • Individuals
      • Freelancers
      • Large Enterprises
      • Medium Business
      • Small Business
      • Individuals

      Platforms Supported

      • Browser Based (Cloud)
      • Mobile - Android
      • Mobile - iOS
      • Installed - Windows
      • Installed - Mac
      • Browser Based (Cloud)
      • Browser Based (Cloud)
      • Mobile - Android
      • Mobile - iOS
      • Installed - Windows
      • Installed - Mac
      • Browser Based (Cloud)

      Modes of support

      • 24/7 (Live rep)
      • Business Hours
      • Online
      • 24/7 (Live rep)
      • Business Hours
      • Online

      API Support

      • Available
      • Available
      Get help choosing
      Get help choosing

      Security & Compliance

      Certifications, data handling, and security controls for IT and compliance evaluators.

      SOC 2

      ✓ Yes

      HIPAA

      ✗ No

      GDPR

      ✓ Yes
      ✓ Yes

      ISO 27001

      ✗ No

      Single Sign-On (SSO)

      ✓ Yes
      ✓ Yes

      Multi-Factor Auth (MFA)

      ✓ Yes
      ✓ Yes

      Data Encryption

      ✓ Yes
      ✓ Yes

      Data Residency

      🌐 Global
      🌐 Global

      SurveySparrow User Reviews & Rating Comparison

      User Ratings

      4.5

      (based on 2274 reviews)

      4.4

      (based on 1156 reviews)

      Rating Distribution

      0

      0

      0

      0

      0

      0

      0

      0

      0

      0

      Spotsaas Editor’s POV generated by AI

      Buyer sentiment

      Overall positive sentiment highlighting ease of use and real-time feedback capabilities with some concerns about advanced features and pricing transparency.

      What buyers like

      • Ease of use
      • Real-time feedback
      • Integration with Windows applications

      Common complaints

      • Limited advanced customization
      • Pricing transparency

      Buyer sentiment

      Users generally appreciate Zoho Survey for its ease of use and comprehensive features, though some desire more advanced customization and clearer pricing.

      What buyers like

      • Ease of use
      • All-in-one survey management
      • Multi-channel feedback collection

      Common complaints

      • Limited advanced customization
      • Pricing transparency

      Pros and Cons

      • Easy to create and embed surveys in websites and Windows applications

      • Real-time feedback collection

      • Cross-platform compatibility with popular Windows platforms

      • Limited information on advanced customization options

      • Potential lack of enterprise-grade features

      • All-in-one platform for creating, publishing, collecting, and analyzing surveys

      • Supports capturing feedback through multiple channels including website and sales force

      • User-friendly interface suitable for businesses of all sizes

      • Limited advanced customization options for complex survey requirements

      • Pricing details are not fully transparent upfront

      List of Customers

      Customers

      Mphasis

      Mphasis

      Deloitte Digital

      Deloitte Digital

      Godrej

      Godrej

      Zoho Survey_customers_0

      Zoho Survey_customers_0

      Zoho Survey_customers_1

      Zoho Survey_customers_1

      Zoho Survey_customers_2

      Zoho Survey_customers_2

      Media and Screenshots

      Screenshots

      Conditional Formatting

      8 Screenshots

      Zoho Survey screenshot

      6 Screenshots

      Videos

      video-0

      6 Videos

      video-0

      2 Videos

      Top Alternatives to SurveySparrow and Zoho Survey in 2026

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      Search by product name to compare pricing, fit, and buyer feedback in one view.

      Disclaimer: This research has been collated from a variety of authoritative sources. We welcome your feedback at [email protected].

      Frequently asked questions

      Which is better, SurveySparrow or Zoho Survey?
      SurveySparrow edges out the other on user ratings (4.5 vs 4.4). That said, the best pick depends on your use case — use the comparison tables above to evaluate each dimension.
      Do SurveySparrow and Zoho Survey offer a free trial?
      Yes, both SurveySparrow and Zoho Survey offer a free trial.
      What is the starting price of SurveySparrow vs Zoho Survey?
      SurveySparrow starts at $19 /Month. Zoho Survey starts at $25 /Month.
      What are the top alternatives to SurveySparrow?
      Top alternatives to SurveySparrow include SurveyMonkey, QuestionPro, SurveyNuts, QuestionScout, Qualtrics Core XM.
      What are the top alternatives to Zoho Survey?
      Top alternatives to Zoho Survey include SurveyMonkey, SmartSurvey, QuestionPro, SurveyMethods, SurveySparrow.

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