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SurveySparrow vs Surveyhero Comparison

Last updated:

SurveySparrow

4.5(2,274 reviews)

Starting at $19 /Month

  • Free Trial
  • Freelancers / Consultants
  • Large Enterprises

SurveySparrow is a simple-to-use Survey/User Feedback Software created to assist companies in gathering real time feedback. This software works on all popular Windows platforms. This is a great application for developers…

Surveyhero

4.7(42 reviews)

Starting at $25 /Month

  • Individuals
  • Large Enterprises

Surveyhero is a survey/user feedback software that transforms website/application into a platform to understand what the customers want, without hassles of setting up surveys or writing custom code.

Surveyhero leads on user satisfaction with a 4.7-star rating across 42 reviews.

SurveySparrow vs Surveyhero — at a glance

FeatureSurveySparrowSurveyhero
Rating4.5 / 54.7 / 5
Reviews2,27442
Starting price$19 /Month$25 /Month
Free trial Yes No
Free version No No
Best forFreelancers / Consultants, Large Enterprises, Medium BusinessIndividuals, Large Enterprises, Medium Business
CategorySurvey/ User Feedback SoftwareSurvey/ User Feedback Software
PlatformsSaaS/Web/Cloud, Mobile - Android, Mobile - iOSSaaS/Web/Cloud
APIAvailableAvailable
Support modes24/7 (Live rep), OnlineBusiness Hours, Online
CertificationsSOC 2, GDPR
Data residencyGlobalGlobal

Key differences between SurveySparrow and Surveyhero

  • Pricing: SurveySparrow starts at $19 /Month, while Surveyhero starts at $25 /Month.
  • Free trial: SurveySparrow offers a free trial; Surveyhero does not.
  • Target audience: SurveySparrow is built for Freelancers / Consultants and Large Enterprises, while Surveyhero targets Individuals and Large Enterprises.
  • User satisfaction: Surveyhero scores higher with a 4.7-star average.
  • Deployment: SurveySparrow supports SaaS/Web/Cloud, Mobile - Android, Mobile - iOS; Surveyhero supports SaaS/Web/Cloud.

SurveySparrow vs Surveyhero — find the better fit before you commit.

01

Which tool fits your team best

02

Which is actually cheaper for your team size

03

Where each product wins, per real buyers

Most Survey/ User Feedback Software tools look identical on paper. This comparison cuts to the differences that matter — pricing structure, team fit, and what real buyers found after signing up.

SurveySparrow - Survey/ User Feedback Software
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Surveyhero - Survey/ User Feedback Software
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Biggest differences

Start here before you go deeper into features.

SurveySparrow

Best for easy, real-time feedback surveys embedded in websites and Windows apps.

Choose if
  • You need simple, quick survey creation with low setup complexity.
  • Your team includes product managers, customer experience, or marketing professionals.
  • You want surveys that run seamlessly inside public websites or Windows applications.
Consider alternatives if
  • You require highly customized, enterprise-grade survey workflows and advanced analytics.
  • Your team needs offline survey capabilities or transparent, detailed pricing information.

Surveyhero

Best for

Individuals, Large Enterprises, Medium Business

SurveySparrow typically suits Freelancers / Consultants and Large Enterprises. Surveyhero tends to fit Individuals and Large Enterprises better. The right choice depends on your team size, workflow, and whether a free trial matters.

Description

SurveySparrow is a simple-to-use Survey/User Feedback Software created to assist companies in gathering real time feedback. This software works on all popular Windows platforms. This is a ... Read More about SurveySparrow

Surveyhero is a survey/user feedback software that transforms website/application into a platform to understand what the customers want, without hassles of setting up surveys or writing ... Read More about Surveyhero

Entry Level Pricing

  • Starts from $19
  • Starts from $25 , Billed Yearly

Free Trial Availability

  • No free trial

Spotsaas Score

What's this? ↗

9.4/10

8.6/10

User Ratings

Based on verified Spotsaas reviews

4.7

(42)

Best Company Size

Small BusinessMedium Business
Get pricing help
Get pricing help

Software Demo

Demo

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How do SurveySparrow and Surveyhero Compare on Features?

Total Features

28 Features

13 Features

Unique Features

No unique features

No unique features

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Compare SurveySparrow and Surveyhero on pricing

Review starting price, plan structure, and free-trial access side by side so you can see which option fits your budget and buying process.

Pricing Option

      Starting From

      • $19
      • $25 , Billed Yearly

      Pricing Plans

      • Not Available
      • Basic

        • 10 questions per survey

        • 100 responses per survey

        • Up to 30 days per survey

      • Professional (individual)

        • Unlimited number of surveys

        • Unlimited questions & responses

        • Filter and export your results

      • Business (individual)

        • Incudes featured of Professional plan, plus

        • All advanced features

        • Priority email support

      • Browse all pricing plans

      Pricing Page

      SurveySparrow pricing
      Surveyhero pricing

      Other Details

      Organization Types supported

      • Freelancers
      • Large Enterprises
      • Medium Business
      • Small Business
      • Individuals
      • Freelancers
      • Large Enterprises
      • Medium Business
      • Small Business
      • Individuals

      Platforms Supported

      • Browser Based (Cloud)
      • Mobile - Android
      • Mobile - iOS
      • Installed - Windows
      • Installed - Mac
      • Browser Based (Cloud)
      • Browser Based (Cloud)
      • Mobile - Android
      • Mobile - iOS
      • Installed - Windows
      • Installed - Mac
      • Browser Based (Cloud)

      Modes of support

      • 24/7 (Live rep)
      • Business Hours
      • Online
      • 24/7 (Live rep)
      • Business Hours
      • Online

      API Support

      • Available
      • Available
      Get help choosing
      Get help choosing

      Security & Compliance

      Certifications, data handling, and security controls for IT and compliance evaluators.

      SOC 2

      ✓ Yes

      HIPAA

      ✗ No
      ✗ No

      GDPR

      ✓ Yes

      ISO 27001

      ✗ No

      Single Sign-On (SSO)

      ✓ Yes

      Multi-Factor Auth (MFA)

      ✓ Yes

      Data Encryption

      ✓ Yes

      Data Residency

      🌐 Global
      🌐 Global

      SurveySparrow User Reviews & Rating Comparison

      User Ratings

      4.5

      (based on 2274 reviews)

      4.7

      (based on 42 reviews)

      Rating Distribution

      0

      0

      0

      0

      0

      0

      0

      0

      0

      0

      Spotsaas Editor’s POV generated by AI

      Buyer sentiment

      Overall positive sentiment highlighting ease of use and real-time feedback capabilities with some concerns about advanced features and pricing transparency.

      What buyers like

      • Ease of use
      • Real-time feedback
      • Integration with Windows applications

      Common complaints

      • Limited advanced customization
      • Pricing transparency

      Buyer sentiment

      Buyer sentiment is very strong across 42 reviews, with consistently positive feedback.

      What buyers like

      • Easy setup process
      • No coding required
      • Customer insights focus

      Common complaints

      • Limited advanced features
      • Basic reporting options
      • No offline survey capabilities

      Pros and Cons

      • Easy to create and embed surveys in websites and Windows applications

      • Real-time feedback collection

      • Cross-platform compatibility with popular Windows platforms

      • Limited information on advanced customization options

      • Potential lack of enterprise-grade features

      • No coding required, making it accessible for all users.

      • Focus on customer insights helps drive business decisions.

      • User-friendly design ensures quick survey setup.

      • Lacks advanced survey logic features.

      • Reporting options may not satisfy all users.

      List of Customers

      Customers

      Mphasis

      Mphasis

      Deloitte Digital

      Deloitte Digital

      Godrej

      Godrej

      No Customers information available.

      Media and Screenshots

      Screenshots

      Conditional Formatting

      8 Screenshots

      No screenshots available.

      Videos

      video-0

      6 Videos

      video-0

      1 Videos

      Top Alternatives to SurveySparrow and Surveyhero in 2026

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      Disclaimer: This research has been collated from a variety of authoritative sources. We welcome your feedback at [email protected].

      Frequently asked questions

      Which is better, SurveySparrow or Surveyhero?
      Surveyhero edges out the other on user ratings (4.7 vs 4.5). That said, the best pick depends on your use case — use the comparison tables above to evaluate each dimension.
      Do SurveySparrow and Surveyhero offer a free trial?
      SurveySparrow offers a free trial. Surveyhero does not.
      What is the starting price of SurveySparrow vs Surveyhero?
      SurveySparrow starts at $19 /Month. Surveyhero starts at $25 /Month.
      What are the top alternatives to SurveySparrow?
      Top alternatives to SurveySparrow include SurveyMonkey, QuestionPro, SurveyNuts, QuestionScout, Qualtrics Core XM.
      What are the top alternatives to Surveyhero?
      Top alternatives to Surveyhero include SurveyMonkey, QuestionPro, SurveyFoxy, SurveySparrow, SurveyNuts.

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