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Sumo Logic vs New Relic APM Comparison

Last updated:

Sumo Logic

4.4(318 reviews)

Starting at Contact for pricing

  • Free Trial
  • Large Enterprises
  • Medium Business

Sumo Logic is an application performance monitoring (APM) solution that offers a cloud-based approach to complex application and IT operations management. Sumo Logic's APM solution enables user to collect, analyze, predi…

New Relic APM

4.5(382 reviews)

Starting at Contact for pricing

  • Free Trial
  • Freelancers / Consultants
  • Large Enterprises

New Relic APM is an easy way to monitor, troubleshoot and analyze performance of Java application. Receive early alerts to performance problems as they happen with comprehensive transaction tracing. Analyze data and crea…

New Relic APM leads on user satisfaction with a 4.5-star rating across 382 reviews.

Sumo Logic vs New Relic APM — at a glance

FeatureSumo LogicNew Relic APM
Rating4.4 / 54.5 / 5
Reviews318382
Starting priceContact for pricingContact for pricing
Free trial Yes Yes
Free version No No
Best forLarge Enterprises, Medium Business, Small BusinessFreelancers / Consultants, Large Enterprises, Medium Business
CategoryApplication Performance Monitoring (APM) ToolsApplication Performance Monitoring (APM) Tools
PlatformsSaaS/Web/CloudSaaS/Web/Cloud, Mobile - Android, Mobile - iOS
APIAvailableAvailable
Support modes24/7 (Live rep), Business Hours, Online24/7 (Live rep)
CertificationsSOC 2, HIPAA, GDPR, ISO 27001SOC 2, HIPAA, GDPR, ISO 27001
Data residencyGlobalGlobal

Key differences between Sumo Logic and New Relic APM

  • Target audience: Sumo Logic is built for Large Enterprises and Medium Business, while New Relic APM targets Freelancers / Consultants and Large Enterprises.
  • User satisfaction: New Relic APM scores higher with a 4.5-star average.
  • Deployment: Sumo Logic supports SaaS/Web/Cloud; New Relic APM supports SaaS/Web/Cloud, Mobile - Android, Mobile - iOS.

Sumo Logic vs New Relic APM — find the better fit before you commit.

01

Which tool fits your team best

02

Which is actually cheaper for your team size

03

Where each product wins, per real buyers

Most Application Performance Monitoring (APM) Tools tools look identical on paper. This comparison cuts to the differences that matter — pricing structure, team fit, and what real buyers found after signing up.

Sumo Logic - Application Performance Monitoring (APM) Tools
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New Relic APM - Application Performance Monitoring (APM) Tools
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Biggest differences

Start here before you go deeper into features.

Sumo Logic

Best for scalable, predictive APM and IT infrastructure monitoring.

Choose if
  • You need unified monitoring of applications and IT infrastructure KPIs.
  • Your team requires predictive analytics to proactively prevent IT issues.
  • You have a mid-sized or larger company with dedicated IT or DevOps teams.
Consider alternatives if
  • You are a small business with a limited budget.
  • You prefer a simple, out-of-the-box monitoring tool with minimal setup.

New Relic APM

Best for detailed Java application performance monitoring in enterprise environments.

Choose if
  • You need comprehensive transaction tracing to pinpoint Java app bottlenecks.
  • Your organization requires flexible deployment across cloud and on-premises setups.
  • You have experienced DevOps or IT teams managing complex enterprise applications.
Consider alternatives if
  • You are a startup or small team with limited budget for monitoring tools.
  • Your team lacks experience in setting up and configuring application monitoring.

Sumo Logic: Best for scalable, predictive APM and IT infrastructure monitoring. New Relic APM: Best for detailed Java application performance monitoring in enterprise environments.

Description

Sumo Logic is an application performance monitoring (APM) solution that offers a cloud-based approach to complex application and IT operations management. Sumo Logic's APM solution enables ... Read More about Sumo Logic

New Relic APM is an easy way to monitor, troubleshoot and analyze performance of Java application. Receive early alerts to performance problems as they happen with comprehensive transaction ... Read More about New Relic APM

Free Trial Availability

Spotsaas Score

What's this? ↗

9.0/10

9.8/10

User Ratings

Based on verified Spotsaas reviews

Best Company Size

51-500 employees500+ employees
51-500 employees500+ employees
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Get pricing help

Software Demo

Demo

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How do Sumo Logic and New Relic APM Compare on Features?

Total Features

7 Features

12 Features

Unique Features

No unique features

No unique features

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Get Quote

Compare Sumo Logic and New Relic APM on pricing

Review starting price, plan structure, and free-trial access side by side so you can see which option fits your budget and buying process.

Pricing Option

      Pricing Plans

      • Not Available
      • Not Available

      Pricing Page

      Sumo Logic pricing
      New Relic APM pricing

      Other Details

      Organization Types supported

      • Individuals
      • Medium Business
      • Small Business
      • Freelancers
      • Large Enterprises
      • Individuals
      • Medium Business
      • Small Business
      • Freelancers
      • Large Enterprises

      Platforms Supported

      • Browser Based (Cloud)
      • Mobile - Android
      • Mobile - iOS
      • Installed - Windows
      • Installed - Mac
      • Browser Based (Cloud)
      • Browser Based (Cloud)
      • Mobile - Android
      • Mobile - iOS
      • Installed - Windows
      • Installed - Mac
      • Browser Based (Cloud)

      Modes of support

      • 24/7 (Live rep)
      • Business Hours
      • Online
      • 24/7 (Live rep)
      • Business Hours
      • Online

      API Support

      • Available
      • Available
      Get help choosing
      Get help choosing

      Security & Compliance

      Certifications, data handling, and security controls for IT and compliance evaluators.

      SOC 2

      ✓ Yes
      ✓ Yes

      HIPAA

      ✓ Yes
      ✓ Yes

      GDPR

      ✓ Yes
      ✓ Yes

      ISO 27001

      ✓ Yes
      ✓ Yes

      Single Sign-On (SSO)

      ✓ Yes
      ✓ Yes

      Multi-Factor Auth (MFA)

      ✓ Yes
      ✓ Yes

      Data Encryption

      ✓ Yes
      ✓ Yes

      Audit Logs

      ✓ Yes
      ✓ Yes

      Data Residency

      🌐 Global
      🌐 Global

      Sumo Logic User Reviews & Rating Comparison

      User Ratings

      Rating Distribution

      139

      88

      6

      1

      3

      84

      57

      10

      2

      2

      Spotsaas Editor’s POV generated by AI

      Buyer sentiment

      Users generally appreciate Sumo Logic's powerful analytics and visualization capabilities but note the platform's complexity and cost as significant considerations.

      What buyers like

      • Data visualization
      • Predictive analytics
      • Cloud scalability

      Common complaints

      • Pricing
      • Learning curve

      Buyer sentiment

      Users appreciate New Relic APM's powerful monitoring and detailed insights but note the complexity of setup and potential high costs as drawbacks.

      What buyers like

      • Technology support breadth
      • Flexible deployment
      • Detailed transaction tracing

      Common complaints

      • Cost scalability
      • Setup complexity

      Pros and Cons

      • Comprehensive KPI visualization enabling faster informed decisions

      • Predictive analytics to identify and prevent potential issues

      • Cloud-based platform offering seamless scalability and remote access

      • Higher cost compared to some competitors, impacting smaller organizations

      • Steep learning curve due to extensive features

      • Supports wide range of technologies with strong Java focus

      • Flexible deployment options for on-premises and cloud

      • Detailed transaction tracing for root cause analysis

      • Cost can increase significantly with scale

      • Resource-intensive monitoring may impact app performance

      Positive Reviews

      No reviews available for the product

      No reviews available for the product

      Negative Reviews

      No reviews available for the product

      No reviews available for the product

      Media and Screenshots

      Screenshots

      Lambda Security

      3 Screenshots

      New Relic APM screenshot

      8 Screenshots

      Videos

      video-0

      3 Videos

      video-0

      1 Videos

      Top Alternatives to Sumo Logic and New Relic APM in 2026

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      Disclaimer: This research has been collated from a variety of authoritative sources. We welcome your feedback at [email protected].

      Frequently asked questions

      Which is better, Sumo Logic or New Relic APM?
      New Relic APM edges out the other on user ratings (4.5 vs 4.4). That said, the best pick depends on your use case — use the comparison tables above to evaluate each dimension.
      Do Sumo Logic and New Relic APM offer a free trial?
      Yes, both Sumo Logic and New Relic APM offer a free trial.
      What is the starting price of Sumo Logic vs New Relic APM?
      Sumo Logic starts at Contact for pricing. New Relic APM starts at Contact for pricing.
      What are the top alternatives to Sumo Logic?
      Top alternatives to Sumo Logic include ManageEngine Applications Manager, Scout APM, Datadog APM, New Relic APM, AppDynamics.
      What are the top alternatives to New Relic APM?
      Top alternatives to New Relic APM include New Relic Alerts, Retrace, Scout APM, Raygun, Datadog APM.

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