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SugarSync vs Sync.com Comparison

Last updated:

SugarSync

4.0(37 reviews)

Starting at $7.49 /Month

  • Free Trial
  • Large Enterprises
  • Medium Business

SugarSync is a cross-device file synchronization software with all of the features needed to access, sync, and share information everywhere. SugarSync empowers to access the information on desktop or mobile device whenev…

Sync.com

4.2(157 reviews)

Starting at $5 /User/Month

  • Medium Business
  • Small Business

Sync is a cloud file sharing, storage and collaboration service. In Sync, people can share anything they want on any device. Sync enables to instantly create, sync, view or edit any or shared files from virtually anywher…

Sync.com leads on user satisfaction with a 4.2-star rating across 157 reviews.

Spotsaas Analysis

SugarSyncSync.com

The core difference between SugarSync and Sync.com lies in their pricing, with SugarSync being slightly more expensive at $7.49 compared to Sync.com's $5. Ideal buyers for SugarSync may be those seeking a more robust feature set, while Sync.com is suited for budget-conscious users looking for reliable cloud storage.

- Offers a higher price point at $7.49 - Potentially more advanced features - Suitable for users needing extensive file synchronization - May appeal to businesses with diverse storage needs - Provides cross-platform compatibility - Ideal for users prioritizing flexibility in file management

- Priced at $5, making it budget-friendly - Focuses on secure cloud storage solutions - Best for users looking for straightforward file sharing - Appeals to small businesses and individual users - Emphasizes strong privacy and encryption features - Ideal for users who prioritize cost over advanced functionalities

SugarSync vs Sync.com — at a glance

FeatureSugarSyncSync.com
Rating4.0 / 54.2 / 5
Reviews37157
Starting price$7.49 /Month$5 /User/Month
Free trial Yes No
Free version No No
Best forLarge Enterprises, Medium Business, Small BusinessMedium Business, Small Business
CategoryCloud Content Collaboration SoftwareCloud Content Collaboration Software
PlatformsSaaS/Web/Cloud, Mobile - Android, Mobile - iOS, Installed - Windows, Installed - MacSaaS/Web/Cloud, Mobile - Android, Mobile - iOS, Installed - Windows, Installed - Mac
APIAvailable
Support modesOnlineBusiness Hours, Online
CertificationsSOC 2
Data residencyGlobalGlobal

Key differences between SugarSync and Sync.com

  • Pricing: SugarSync starts at $7.49 /Month, while Sync.com starts at $5 /User/Month.
  • Free trial: SugarSync offers a free trial; Sync.com does not.
  • Target audience: SugarSync is built for Large Enterprises and Medium Business, while Sync.com targets Medium Business and Small Business.
  • User satisfaction: Sync.com scores higher with a 4.2-star average.
  • Deployment: SugarSync supports SaaS/Web/Cloud, Mobile - Android, Mobile - iOS, Installed - Windows, Installed - Mac; Sync.com supports SaaS/Web/Cloud, Mobile - Android, Mobile - iOS, Installed - Windows, Installed - Mac.

SugarSync vs Sync.com — find the better fit before you commit.

01

Which tool fits your team best

02

Which is actually cheaper for your team size

03

Where each product wins, per real buyers

Most Cloud Content Collaboration Software tools look identical on paper. This comparison cuts to the differences that matter — pricing structure, team fit, and what real buyers found after signing up.

SugarSync - Cloud Content Collaboration Software
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Sync.com - Cloud Content Collaboration Software
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Talk to an expert

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Biggest differences

Start here before you go deeper into features.

SugarSync

Best for

Large Enterprises, Medium Business, Small Business

Sync.com

Best for

Medium Business, Small Business

SugarSync typically suits Large Enterprises and Medium Business. Sync.com tends to fit Medium Business and Small Business better. The right choice depends on your team size, workflow, and whether a free trial matters.

Description

SugarSync is a cross-device file synchronization software with all of the features needed to access, sync, and share information everywhere. SugarSync empowers to access the information on ... Read More about SugarSync

Sync is a cloud file sharing, storage and collaboration service. In Sync, people can share anything they want on any device. Sync enables to instantly create, sync, view or edit any or ... Read More about Sync.com

Entry Level Pricing

  • Starts from $7.49
  • Starts from $5

Free Trial Availability

  • No free trial

User Ratings

Based on verified Spotsaas reviews

3.99

(37)
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Get pricing help

Software Demo

Demo

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Step 1 of 4

How big is your team?

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How do SugarSync and Sync.com Compare on Features?

Total Features

5 Features

5 Features

Unique Features

No unique features

No unique features

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Get Quote

Compare SugarSync and Sync.com on pricing

Review starting price, plan structure, and free-trial access side by side so you can see which option fits your budget and buying process.

Pricing Option

      Starting From

      • $7.49
      • $5

      Pricing Plans

      • Not Available
      • Not Available

      Pricing Page

      SugarSync pricing
      Sync.com pricing

      Other Details

      Organization Types supported

      • Large Enterprises
      • Medium Business
      • Small Business
      • Freelancers
      • Individuals
      • Large Enterprises
      • Medium Business
      • Small Business
      • Freelancers
      • Individuals

      Platforms Supported

      • Browser Based (Cloud)
      • Mobile - Android
      • Installed - Windows
      • Installed - Mac
      • Mobile - iOS
      • Mobile - Windows
      • Browser Based (Cloud)
      • Browser Based (Cloud)
      • Mobile - Android
      • Installed - Windows
      • Installed - Mac
      • Mobile - iOS
      • Mobile - Windows
      • Browser Based (Cloud)

      Modes of support

      • 24/7 (Live rep)
      • Business Hours
      • Online
      • 24/7 (Live rep)
      • Business Hours
      • Online

      API Support

      • Available
      • Not Available
      Get help choosing
      Get help choosing

      Security & Compliance

      Certifications, data handling, and security controls for IT and compliance evaluators.

      SOC 2

      ✓ Yes

      HIPAA

      ✗ No
      ✗ No

      Data Encryption

      ✓ Yes

      Data Residency

      🌐 Global
      🌐 Global

      SugarSync User Reviews & Rating Comparison

      User Ratings

      Rating Distribution

      18

      16

      5

      0

      3

      119

      30

      5

      8

      17

      Spotsaas Editor’s POV generated by AI

      Buyer sentiment

      Buyer sentiment is mixed to positive across 42 reviews, with clear strengths and a few common watchouts.

      What buyers like

      • Reviewers praise the reliable automatic syncing of any folder across multiple devices and platforms.
      • The ability to choose which folders sync on each device is frequently valued.
      • Users appreciate file version history that lets them recover previous versions of files.

      Common complaints

      • Some users report data loss, deleted files, and poor recovery experiences.
      • Customer service and automatic auto-renewal practices drew several complaints.
      • A few describe the interface as clunky, dated, and slow to load.

      Buyer sentiment

      Buyer sentiment is positive across 179 reviews, with strong overall satisfaction.

      What buyers like

      • Cross-device accessibility
      • Easy file sharing
      • Real-time collaboration

      Common complaints

      • Limited free storage
      • No advanced editing tools
      • Basic integrations

      Pros and Cons

      • Reviewers praise the reliable automatic syncing of any folder across multiple devices and platforms.

      • The ability to choose which folders sync on each device is frequently valued.

      • Users appreciate file version history that lets them recover previous versions of files.

      • Some users report data loss, deleted files, and poor recovery experiences.

      • Customer service and automatic auto-renewal practices drew several complaints.

      • Strong security features ensure data protection.

      • User-friendly interface simplifies file management.

      • Cross-device compatibility enhances accessibility.

      • Limited free storage may require upgrades.

      • Basic features may not meet advanced needs.

      Positive Reviews

      No reviews available for the product

      No reviews available for the product

      Used SugarSync or Sync.com? Tell buyers what actually differs.

      List of Customers

      Customers

      Bloomberg

      Bloomberg

      Cantech

      Cantech

      PCMAG.com

      PCMAG.com

      No Customers information available.

      Media and Screenshots

      Screenshots

      No screenshots available.

      Sync.com screenshot

      3 Screenshots

      Videos

      video-0

      1 Videos

      video-0

      1 Videos

      Top Alternatives to SugarSync and Sync.com in 2026

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      Disclaimer: This research has been collated from a variety of authoritative sources. We welcome your feedback at [email protected].

      Frequently asked questions

      Which is better, SugarSync or Sync.com?
      Sync.com edges out the other on user ratings (4.2 vs 4.0). That said, the best pick depends on your use case — use the comparison tables above to evaluate each dimension.
      Do SugarSync and Sync.com offer a free trial?
      SugarSync offers a free trial. Sync.com does not.
      What is the starting price of SugarSync vs Sync.com?
      SugarSync starts at $7.49 /Month. Sync.com starts at $5 /User/Month.
      What are the top alternatives to SugarSync?
      Top alternatives to SugarSync include Odrive, Sync.com, Dropbox Business, Google Drive, FileCloud.
      What are the top alternatives to Sync.com?
      Top alternatives to Sync.com include pCloud, Dropbox Business, Google Drive, FileCloud, Box.