SugarSync Review: Is It The Right Cloud Content Collaboration Software For Your Team?
Best for SMB teams · Mid-market · Enterprise
Free Trial Available
Starts from $7.49 / Month
Bloomberg
Cantech
PCMAG.comTrusted by teams including Bloomberg
Overview
Pricing
Features
Buyer feedback
Alternatives
Customers
Media
Security & Compliance
Support
FAQ
Blogs
What is SugarSync?
SugarSync is a cross-device file synchronization software with all of the features needed to access, sync, and share information everywhere. SugarSync empowers to access the information on desktop or mobile device whenever and wherever user choose (even offline). It connects with major devices like iPhone, iPad, Android, Windows Phone, Mac/PC, BlackBerry, and more.
Pricing
Starts from $7.49 / Month
Free Trial available
Best For
Suited for small teams, SMBs, and enterprise
Security & Compliance
Data residency:Global
Platform
Web + mobile app (iOS & Android)
Installed - Windows
Installed - Mac
SugarSync Software Demo
SugarSync was reviewed internally using user feedback, in-house testing, and market research to assess its performance, reliability, and user experience. Learn how we review products and our evaluation process.
Who should consider SugarSync
- Team types
- Large Enterprises, Medium Business
Why teams choose SugarSync
Reviewers praise the reliable automatic syncing of any folder across multiple devices and platforms.
The ability to choose which folders sync on each device is frequently valued.
Users appreciate file version history that lets them recover previous versions of files.
Is SugarSync right for you?
SugarSync pros and cons
- SugarSync pros
Reviewers praise the reliable automatic syncing of any folder across multiple devices and platforms.
The ability to choose which folders sync on each device is frequently valued.
Users appreciate file version history that lets them recover previous versions of files.
- SugarSync cons
Some users report data loss, deleted files, and poor recovery experiences.
Customer service and automatic auto-renewal practices drew several complaints.
Ready to try it?
Get started with SugarSync
Start your free trial — no credit card required.
Still comparing?
See how it stacks up
Compare SugarSync side-by-side with top Cloud Content Collaboration Software alternatives.
What is the pricing of SugarSync?
SugarSync Pricing Plans
Basic (Personal)
$7.49
/Month
100 GB
Sync any Folder
Banking Level Security
OS and Android App
Gmail Integration
Show more +
Standard (Personal)
$9.99
/Month
250 GB
Includes features of Basic plan
Pro (Personal)
$18.95
/Month
500 GB
Includes features of Basic plan
Business
$55
/Month
1000 GB
Base Plan with 3 Users and 1 TB of storage
Includes features of Basic plan
Weighing your options?
Not sure if SugarSync fits your budget?
SugarSync reviews and ratings
Buyer sentiment
Buyer sentiment is mixed to positive across 42 reviews, with clear strengths and a few common watchouts.
What buyers like
- Reviewers praise the reliable automatic syncing of any folder across multiple devices and platforms.
- The ability to choose which folders sync on each device is frequently valued.
- Users appreciate file version history that lets them recover previous versions of files.
Common complaints
- Some users report data loss, deleted files, and poor recovery experiences.
- Customer service and automatic auto-renewal practices drew several complaints.
- A few describe the interface as clunky, dated, and slow to load.
Are you using SugarSync?
What users are saying
M
Maudie
10/09/21
I highly recommend SugarSync
PROS & CONS What are the best aspects of this product? It securely saves your files across several devices. This allows me to easily manage my files ...
Read more
E
Erik
07/13/21
It's great for saving work files
PROS & CONS What are the best aspects of this product? It is very user-friendly and allows for fast download. What aspects are problematic or could ...
Read more
N
Neha
04/10/21
It keeps my data safe
PROS & CONS What are the best aspects of this product? I don't have to worry about data loss anymore as it backs up all my data. It also has an app ...
Read more
N
Narciso
02/06/21
It recovers files easily
PROS & CONS What are the best aspects of this product? It synchronizes your files on all devices. It also integrates well with Zapier and Genius ...
Read more
M
Maudie
06/22/20
I highly recommend SugarSync
PROS & CONS What are the best aspects of this product? It securely saves your files across several devices. This allows me to easily manage my files ...
Read more
E
Erik
06/12/20
It's great for saving work files
PROS & CONS What are the best aspects of this product? It is very user-friendly and allows for fast download. What aspects are problematic or could ...
Read more
- See if SugarSync fits your business
- Real pricing — no sales pressure
- A demo or quick answers, your call
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What are the features of SugarSync?
Auto Backup is a feature that allows users to automatically back up their important files and data without having to manually select and sav…
Cloud storage is an online data storage service that allows users to access and store their data remotely on the internet. It offers a flexi…
A file management system is a mechanism for preserving information and crucial business documents. As a result, when you have documents and…
File sharing is defined as the act of sharing or providing access to digital information or resources such as documents, multimedia (audio/v…
Remote access is a software feature that allows users to access a computer or network from a remote location. This means that individuals ca…
SugarSync security and data handling
Key compliance certifications and security features for IT and security teams evaluating SugarSync.
Certifications
Developer & data
Alternatives to SugarSync
SugarSync Customers
Bloomberg
Cantech
PCMAG.com
SugarSync Support Options
Frequently Asked Questions About SugarSync
Common questions buyers ask before choosing SugarSync.
SugarSync is a Cloud Content Collaboration Software. SugarSync offers Cloud Storage, File Sharing, Remote Access, Auto Backup and many more functionalities.
Buyers commonly note the following limitations of SugarSync: Some users report data loss, deleted files, and poor recovery experiences.; Customer service and automatic auto-renewal practices drew several complaints.; A few describe the interface as clunky, dated, and slow to load..
Some top alternatives to SugarSync includes Odrive, Sync.com, Dropbox Business, Google Drive and Resilio Sync Business.
SugarSync offers Free Trial, Subscription pricing models
The starting price of SugarSync is $7.49/Month
Ready to try it?
Get started with SugarSync
Start your free trial — no credit card required.
About the reviewer
Rajat Gupta is the founder of Spotsaas. Over the past two years, he has reviewed 2,000+ tools across CRM, HR, AI, and finance — applying hands-on product research and a background in commerce and the CFA program to evaluate software through a business and ROI lens. His goal: help teams make software decisions they won't regret.
Disclaimer: This research has been collated from a variety of authoritative sources. We welcome your feedback at [email protected].