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Starfish Reviews vs Trustpilot Comparison

Last updated:

Starfish Reviews

4.6(15 reviews)

Starting at $3.99 /Month

  • Free Trial
  • Freelancers / Consultants
  • Medium Business

Starfish Reviews is a reputation management software company. The StarfishReviews software provides businesses and individuals with a next generation reputation improvement platform. This same software also powers the St…

Trustpilot

4.0(79,567 reviews)

Starting at $200 /Month

  • Large Enterprises
  • Medium Business

Trustpilot is a software solution that allows organizations to connect with customers. Trustpilot uses social media data to help companies understand their reputation and identify opportunities to improve how they respon…

Starfish Reviews leads on user satisfaction with a 4.6-star rating across 15 reviews.

Starfish Reviews vs Trustpilot — at a glance

FeatureStarfish ReviewsTrustpilot
Rating4.6 / 54.0 / 5
Reviews1579,567
Starting price$3.99 /Month$200 /Month
Free trial Yes No
Free version No No
Best forFreelancers / Consultants, Medium Business, Small BusinessLarge Enterprises, Medium Business, Small Business
CategoryReputation Management SoftwareReputation Management Software
PlatformsSaaS/Web/CloudSaaS/Web/Cloud
API
Support modesOnlineBusiness Hours, Online
CertificationsGDPRGDPR
Data residencyUSGlobal

Key differences between Starfish Reviews and Trustpilot

  • Pricing: Starfish Reviews starts at $3.99 /Month, while Trustpilot starts at $200 /Month.
  • Free trial: Starfish Reviews offers a free trial; Trustpilot does not.
  • Target audience: Starfish Reviews is built for Freelancers / Consultants and Medium Business, while Trustpilot targets Large Enterprises and Medium Business.
  • User satisfaction: Starfish Reviews scores higher with a 4.6-star average.
  • Deployment: Starfish Reviews supports SaaS/Web/Cloud; Trustpilot supports SaaS/Web/Cloud.

Starfish Reviews vs Trustpilot — find the better fit before you commit.

01

Which tool fits your team best

02

Which is actually cheaper for your team size

03

Where each product wins, per real buyers

Most Reputation Management Software tools look identical on paper. This comparison cuts to the differences that matter — pricing structure, team fit, and what real buyers found after signing up.

Starfish Reviews - Reputation Management Software
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Trustpilot - Reputation Management Software
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Talk to an expert

Biggest differences

Start here before you go deeper into features.

Starfish Reviews

Best for SMBs seeking responsive reputation management with retention plugins.

Choose if
  • You are a local business or freelancer needing to build or improve online reputation.
  • You want a platform with highly responsive customer support and easy ordering.
  • You value a plugin that drives passive income and enhances customer retention.
Consider alternatives if
  • You require extensive app integrations and advanced customization options.
  • You lack dedicated support resources to manage a moderately complex feature set.

Trustpilot

Best for e-commerce and marketing teams needing simple, trustworthy review management.

Choose if
  • You run an e-commerce business seeking authentic customer feedback integration.
  • Your team values a user-friendly platform with fast, responsive customer service.
  • You want a streamlined setup with a RESTful API for easy review display integration.
Consider alternatives if
  • You require highly customizable review workflows tailored to complex processes.
  • You need advanced analytics and reporting beyond basic reputation insights.

Starfish Reviews: Best for SMBs seeking responsive reputation management with retention plugins. Trustpilot: Best for e-commerce and marketing teams needing simple, trustworthy review management.

Description

Starfish Reviews is a reputation management software company. The StarfishReviews software provides businesses and individuals with a next generation reputation improvement platform. This ... Read More about Starfish Reviews

Trustpilot is a software solution that allows organizations to connect with customers. Trustpilot uses social media data to help companies understand their reputation and identify ... Read More about Trustpilot

Entry Level Pricing

  • Starts from $3.99
  • Starts from $200

Free Trial Availability

  • No free trial

Spotsaas Score

What's this? ↗

8.7/10

9.8/10

User Ratings

Based on verified Spotsaas reviews

4.6

(15)

Best Company Size

1-50 employees51-500 employees
Small BusinessLarge Enterprises
Get pricing help
Get pricing help

Software Demo

Demo

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How do Starfish Reviews and Trustpilot Compare on Features?

Total Features

7 Features

7 Features

Unique Features

No unique features

No unique features

Get Quote
Get Quote

Compare Starfish Reviews and Trustpilot on pricing

Review starting price, plan structure, and free-trial access side by side so you can see which option fits your budget and buying process.

Pricing Option

      Starting From

      • $3.99
      • $200

      Pricing Plans

      • Not Available
      • Not Available

      Pricing Page

      Starfish Reviews pricing
      Trustpilot pricing

      Other Details

      Organization Types supported

      • Freelancers
      • Large Enterprises
      • Medium Business
      • Small Business
      • Individuals
      • Freelancers
      • Large Enterprises
      • Medium Business
      • Small Business
      • Individuals

      Platforms Supported

      • Browser Based (Cloud)
      • Mobile - Android
      • Mobile - iOS
      • Browser Based (Cloud)
      • Browser Based (Cloud)
      • Mobile - Android
      • Mobile - iOS
      • Browser Based (Cloud)

      Modes of support

      • 24/7 (Live rep)
      • Business Hours
      • Online
      • 24/7 (Live rep)
      • Business Hours
      • Online

      API Support

      • Not Available
      • Not Available
      Get help choosing
      Get help choosing

      Security & Compliance

      Certifications, data handling, and security controls for IT and compliance evaluators.

      HIPAA

      ✗ No
      ✗ No

      GDPR

      ✓ Yes
      ✓ Yes

      Data Encryption

      ✓ Yes

      Data Residency

      🇺🇸 US
      🌐 Global

      Starfish Reviews User Reviews & Rating Comparison

      User Ratings

      Rating Distribution

      11

      0

      0

      0

      0

      10126

      24

      0

      0

      0

      Spotsaas Editor’s POV generated by AI

      Buyer sentiment

      Users generally express high satisfaction with the responsive support and effective reputation management features, though some find the feature set complex initially.

      What buyers like

      • Customer support responsiveness
      • Ease of ordering and delivery
      • Plugin effectiveness for retention

      Common complaints

      • Complexity for new users
      • Limited advanced app marketplace

      Buyer sentiment

      Overall positive sentiment highlights ease of use, fast service, and trustworthy reviews, tempered by concerns over review credibility and limited customization.

      What buyers like

      • Ease of use
      • Customer service responsiveness
      • Trustworthiness of reviews

      Common complaints

      • Extreme opinions affecting credibility
      • Limited customization options

      Pros and Cons

      • Highly responsive and helpful customer support

      • Seamless ordering process with early delivery exceeding expectations

      • Effective plugin for generating passive income and improving customer retention

      • Feature richness and customization can be complex for newcomers

      • Limited marketplace options for advanced apps and connectors

      • User-friendly and easy to navigate platform

      • Fast and responsive customer service

      • Facilitates honest and trustworthy customer reviews

      • Platform can be flooded with extreme opinions affecting review credibility

      • Limited customization options

      Positive Reviews

      No reviews available for the product

      No reviews available for the product

      Media and Screenshots

      Screenshots

      Starfish Reviews screenshot

      1 Screenshots

      Trustpilot Demo - Review Dashboard

      4 Screenshots

      Videos

      video-0

      2 Videos

      video-0

      3 Videos

      Top Alternatives to Starfish Reviews and Trustpilot in 2026

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      Disclaimer: This research has been collated from a variety of authoritative sources. We welcome your feedback at [email protected].

      Frequently asked questions

      Which is better, Starfish Reviews or Trustpilot?
      Starfish Reviews edges out the other on user ratings (4.6 vs 4.0). That said, the best pick depends on your use case — use the comparison tables above to evaluate each dimension.
      Do Starfish Reviews and Trustpilot offer a free trial?
      Starfish Reviews offers a free trial. Trustpilot does not.
      What is the starting price of Starfish Reviews vs Trustpilot?
      Starfish Reviews starts at $3.99 /Month. Trustpilot starts at $200 /Month.
      What are the top alternatives to Starfish Reviews?
      Top alternatives to Starfish Reviews include ReviewBuzz, ReviewInc, Trustpilot, ReviewsOnMyWebsite, Review Tool.
      What are the top alternatives to Trustpilot?
      Top alternatives to Trustpilot include ReviewBuzz, Reputation.com, Critique, Review Tool, Shopper Approved.

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